Dera Masuda Luxury Resort

I recently had the pleasure of visiting Dera Masuda Luxury Resort in Pushkar, and I was thoroughly impressed. The hotel's design and location are truly exceptional. From the warm welcome to the impeccable service, everything was top-notch. The staff is friendly, helpful, and efficient, ensuring that every need is met. The food served at the restaurant was delicious, and the room service was prompt. What truly stood out, however, was the hospitality double thanks to chef Rahul ji. From the General manager Mr. Bhupender Singh Ji to the owner Mr. Dushyant Singh Ji, everyone exudes warmth and makes you feel like family. The hotel's amenities, including the rooms, and restaurant, are all immaculately maintained. The views of garden and pool are breathtaking, making it an ideal destination for special occasions like weddings. The front office manager Mr. Himmat Singh ji and team is particularly commendable, resolving issues promptly and efficiently fantastic job Mr. Himmat ji. Overall, Dera Masuda Luxury Resort is an excellent choice for anyone visiting Pushkar.

Bhupendra Singh was very rude in person and don't have any sense to talk with customers and how to deal coustomer , and was not very friendly in natureThey don't know how to deal a customers as a manager please teach him how to talk politely and calmly. Dera masuda is a 3 star hotel and not that much reputed as he talked that us.He is a childish in nature tell him to improve his thinking and behaviour.( Bhupendra Singh )

The girl who answers the calls is the rudest person you will ever come across, And I think that sums up and is indicative of the service you will get there , and don’t get me started on her tone which is obnoxious and loud and disrespectful to say the least, she doesn’t have the patience to talk to people, and she calls herself the manager which I highly doubt, I don’t think people as cheap as her would be the manager, I have been to dera masuda earlier with my friends, the food is not worth it, you will have to eat from somewhere else if you stay there that’s what we did, If the actual manager or higher up is reading this I would highly recommend to change the person or tell her to changer her stinky attitude and come back to the reality of her job. Ok Iam replying to their reply - first things first I have been to dera Masuda twice with my friends, and I didn’t call 5 times back to back that’s just mental and straight up a lie, here is a another lie - I asked her can I speak to the manager she lied and said she is the manager which I think is genuinely absurd I confirmed with the hotel she isn’t the manager, and guys this isn’t a isolated incident she has been rude consistently not just with me, even my brother has called and even he felt uncomfortable and he said she was rude, that’s why I had to write that review and it’s genuinely how I feel having experienced that level of stupidity and rudeness, we had literally cancelled our plans because of the way she spoke to us, and if she can be that rude working there, then I have every right to say what I want to say as simple as that, and the reply in itself shows the level of ignorance and nonchalance you guys have towards your employees. The tone was rude so expect a harsh review that’s the outcome if you speak to customers like that.

The property is too old not maintained properly, locks and doors and not working properly the food is also not good. The pool time is really awakward, even after paying a handsome u dont get appropriate services by the resort people so please its better not to book and ruin your money and also the wifi connectivity is not proper

One of the worst stay in the name of luxury resort .Service is pathetic . Even a bottle of water was delivered in 30 min post request.The breakfast was soggy and average .Rooms were dirty and having a foul smell in it .An average 2 Star hotel .