Four Points by Sheraton Srinagar

Four Points by Shereton , Srinagar is Kashmir, expressed through hospitality.From the moment you arrive, you feel something different. Not the rehearsed politeness of luxury hotels, but the warm, instinctive care that Kashmiris are known for. The kind that comes from culture, not training manuals.Every interaction felt personal. Every greeting carried sincerity. The staff do not treat you like a room number or a booking reference. They treat you like a guest in their home. That alone sets this place apart.What truly moved me was how deeply the essence of Srinagar is woven into the service. The calm pace. The soft-spoken warmth. The quiet attentiveness that never feels intrusive. It mirrors the soul of Kashmir itself. Graceful, grounded, and generous.Small details matter here. The way requests are remembered without reminders. The way conversations flow naturally, not mechanically. The way the team checks in with genuine concern, not obligation. You leave feeling seen, not serviced.The property sits beautifully within its surroundings in Baadam Bagh (very secured area), but it is the people who leave the lasting impression. Their pride in their land. Their respect for guests. Their effortless ability to make you feel at ease. It is rare, and it is real.I have stayed in luxury hotels across cities and countries, but this hotel offers something far more valuable than luxury. It offers connection. You do not just stay here. You carry the experience with you long after you leave.If you want to experience Srinagar beyond scenery and postcards. If you want to feel the warmth, dignity, and soul of Kashmir. This is where you stay.A place I will return to.And a team I will always remember.

We stayed at the Four points by Sheraton for a night before heading to Gulmarg.The rooms were neat but you can't miss the fact that the age of the property shows a lot.The food is average at best and we tried both dinner and breakfast. But the service was good and on point everytime.The price point of 15k for a single night is not worth it at this hotel. Expected better value for money.

We stayed at Four Points by Sheraton in December 2025 as a couple and had a genuinely excellent experience from start to finish. Check-in was smooth, and the first impression on arrival was very positive.Our Standard Room was spotless and well maintained. The bed was extremely comfortable, and the heating worked perfectly, which is essential during Srinagar winters. The bathroom had consistent hot water; the only small point worth mentioning is that the jet spray had cold water, though this did not impact the overall comfort of the stay.Food was a highlight. Breakfast offered a massive spread with very good taste and quality, easily matching expectations from a Marriott-branded property. Service throughout the hotel was excellent’staff were polite, attentive, and quick to respond to any request.The location is very convenient for city access, close to Lal Chowk and near an Army base camp, which adds a strong sense of security. While it is slightly away from Dal Lake, the overall connectivity and safety make it an ideal choice for both couples and families.Overall, this property stands out as one of the better options in Srinagar, offering excellent value for money, strong service standards, and great food. A truly comfortable and reliable luxury stay.

ambiance was very average and the hotel looked old

Prakash •

India • Dec 2025

Perfectly situated in the city the hotel provides excellent accommodation and dining experience . Easy access to all the main tourist attractions including the Makka Market and Dal lake

Solo Traveller • India • Nov 2025