Heritage Inn

The stay was pleasant food quality was alone excellent

Sunil Bhorraut •

Business • India • Jul 2026

Bad experience with no responsive waiters for one small order they will make 1hour wait don't visit if you want a fine dine

Staffs are too patheticLrast bothering about customer hygiene... no bed sheet change on regular basisrooms are horrible. I was in Room 105,Fungal doors,non flushing toilet, blurred mirror.No electronic door lockstill use old lick and key ..Highly not recommended..

Extremely Poor Experience ’ Unhygienic Rooms & Non-Functional ACI had a very disappointing stay at The Heritage.Initially, I was allotted Room 103. The bedsheets and pillow covers were clearly not changed. After informing reception, they replaced them. However, the AC did not cool the room even after waiting the entire day. In the evening, I complained again and was shifted to Room 105.Unfortunately, the same issues continued in Room 105 ’ dirty bedsheets and pillow covers again. After complaining, the room boy came and changed them. We waited around 15 minutes for the AC to cool, but it still did not work properly. We were then offered another room, but the problem persisted there as well.Finally, on the fourth attempt, we were given Room 113 where the AC was working relatively better ’ but yet again, the bedsheets and pillow covers were not changed.It is extremely disappointing that despite charging ’2000 per night, the hotel fails to maintain basic hygiene standards. Clean bedsheets are a fundamental expectation in hospitality. This repeated negligence reflects poorly on the management and shows a serious lack of concern for guests.Overall, the experience was worse than even a third-class hotel. I would not recommend staying here unless the management significantly improves cleanliness, maintenance, and service standards.

Overall a satisfactory experience. Terrace restaurant experience could have been much better. It literally oversees the fort which is right beside but because of some bad architecture you cannot enjoy that view to the fullest.Hotel staff was helpful. Wifi range in room was the worst.