Hotel Jindal Regency

Extremely poor food service. They happily take your order but have zero concern for following your instructions. Even after multiple reminders, the staff didn’t bother to correct the mistake.What was more frustrating was the attitude at checkout ’ no apology, no solution, just complete ignorance. It clearly feels like guest satisfaction is not their priority once they have your money. Think twice before ordering if you expect your preferences to be respected.

Very disappointing food service. I gave clear instructions while ordering, but they were not followed. Even after reminding the waiter, the issue was ignored.I raised the concern again at checkout, yet no one showed interest in resolving it. I had to repeat everything, but there was no outcome. Poor customer service ’ don’t expect your requests to be taken seriously.

I am quite unhappy with the food service at this hotel. While ordering, I specifically mentioned my preferences and gave clear instructions, but they were completely overlooked.I reminded the waiter about the instructions, hoping the mistake would be corrected. However, nothing was done and the order was still not prepared as requested.During checkout, I once again shared my concern with the staff. Sadly, there was no seriousness in resolving the issue. I was asked to explain everything again, but no action was taken and no solution was offered.This kind of casual approach towards guest feedback is disappointing. Visitors should be cautious and not assume their food preferences will be respected.

I had a very disappointing experience with the hotel’s food service. While placing my order, I clearly provided detailed instructions regarding the preparation of the food. Unfortunately, those instructions were not followed.I even followed up with the waiter to correct the issue, but my request was still ignored and the food was served incorrectly.At the time of checkout, I raised my concern again expecting some accountability or resolution. However, no one seemed interested in addressing the problem. Instead, they simply made a phone call, asked me to repeat everything, and yet there was absolutely no outcome.Such indifference towards guest concerns reflects very poor service standards. I would advise future guests to book at their own risk and not expect the food to be prepared as per their instructions.

Good hotel to stay. Food also was tasty but since it was veg it felt boring but also has gym, big sufficient rooms and is quiet so it's peaceful to stay after a tiring day at work