Destination
Check-in
Check-out
Rooms & Guests
Hotel Silver Arcade
102/79/68 Sunny Park, Maheshmati, Near Rathbari More Ward No 24., Near Rathbari More, 732101
Popular Facilities
Deluxe Double Room
Complimentary Wifi
Book with ₹0
+ ₹425 taxes and fees, per night, per room
6.2
Good
•58 reviews
Rude staff behaviour and poor service
Guest as saying
Explore the Area
Around the property
Biratnagar Airport
186.1 km
Malda Town Station
1.38 km
Bagdogra Airport
187.93 km
Deoghar Airport
157.05 km
Rajbiraj Airport
218.4 km
Bhadrapur Airport
174.19 km
Saidpur Airport
114.93 km
Rupsi Airport
218.37 km
Kazi Nazrul Islam Airport
178.83 km
Shah Makhdum Airport
78.93 km
6.2
Good
58 Users
Guest Impressions
Service ranges from warm and efficient to rude, unresponsive, and disappointing.
Food quality is often strong, but some orders were poor or unpleasant.
Room cleanliness needs improvement, including an inadequately cleaned bathroom and dirty towel.
Location
10.0
The hotel is conveniently located near Malda Town railway station.
Food
7.0
Food is often delicious and well-prepared, but quality and delivery can be inconsistent.
Staff
6.0
Service experiences are mixed, ranging from friendly and excellent to rude and unresponsive.
Room Comfort
6.0
Rooms are generally decent and comfortable, though some room facilities reportedly malfunction.
Cleanliness
4.0
Room cleanliness needs improvement, including an improperly cleaned toilet and dirty towel.
Total Reviews
Quality Improvement Noted
10
The quality has significantly improved over the years, and it can now be considered one of the top hotels in Malda. Also, please consider adding garlic naan to your menu🥹
Shreyan •
Solo Traveller • Sep 2026Great Service Experience
10
Apnara ey hotel e asben, khub bhalo poriseba paben.
Ruhul Amin •
Solo Traveller • Sep 2026Unpleasant Stay
2.0
The service is very poor, and the staff behavior is extremely embarrassing and rude. They even cut the power before the guests check out.
Amitava Sarkar •
Solo Traveller • Aug 2026Disappointing Interaction
2.0
Impolite conduct and an unfulfilling discussion
Rishi Chakraborty •
Solo Traveller • Aug 2026Disappointing Service Experience
2.0
Service was very poor and the behavior was rude, which was completely unexpected.
Amit Paria •
Solo Traveller • Aug 2026Hotel Facilities
Hotel Policies
Check-in:
From: 10:00 AM
Check-out:
To: 9:00 AM
Check-in
10:00 AM
Check-out
9:00 AM
Property Policies
- Guest must be over 18 years of age to check-in to this hotel.
- As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
- The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
- Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
- Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
- There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
- All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
- Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
- Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
- Primary Guest should be 18+ years of age
Property Information
- Number of floors - 6
- Number of rooms - 40
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