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Hotel The Heritage

Canal, opposite R.P.Memorial Public School, near Bansagar Dam, Ratahara, JIWLA, 486001

1+ Photos

Tasty Food

Guests praised the restaurant for its delicious and well-prepared meals.

Excellent Service

Staff were described as helpful and humble, enhancing the experience.

Clean and Sanitized

The hotel is noted for its cleanliness and well-maintained premises.

Hotel The Heritage ensures a comfortable stay for their guest. Hotel offers free wifi along with room service. All the rooms are equipped with Cable TV and attached bathroom.

Popular Facilities

Restaurants

CCTV

Parking

Luggage Storage

Elevator access

Fire extinguisher

Recommended Deal

Corporate Executive Room

Free Cancellation

Book with ₹0

₹2,671

+ ₹383 taxes and fees, per night, per room

5.2

Pleasant

•

687 reviews

40% positive reviews in last few days

Guest as saying

Manager @Rajesh Singh was very rude don't have a manner to talk and service was very slow and also refuses to provide basic amenities over all experience was very bad

Avnish Mishra •

Solo Traveller • Jul 2026

We have booked this hotel for one of the function, however the experience was very bad , hotel manager was very rude and doesn’t have manners to talk, refuses to provide what has been agreed, slow service and room prices are overrated.

neha mishra •

Group • Jul 2026

Manager Rajesh Singh was quite rude and lacked proper manners when speaking. The service was very slow, and they also refused to provide basic amenities. Overall, the experience was very disappointing.

Avnish Mishra •

Solo Traveller • Jul 2026

Explore the Area

Canal, opposite R.P.Memorial Public School, near Bansagar Dam, Ratahara, JIWLA, 486001

5.2

Pleasant

687 Users

Guest Impressions

Guests report mixed experiences with staff service.

Location is appreciated for convenience and accessibility.

Cleanliness of rooms is generally well-received.

Location

9.4

Located conveniently for travelers, near attractions.

Value for Money

3.3

Room rates are negotiable, leading to mixed reviews.

Staff

3.1

Service is often perceived as rude and unhelpful.

Food

2.1

Food quality is good, with tasty options available.

Room Comfort

2.0

Rooms provide comfort but may have maintenance issues.

Cleanliness

1.8

Rooms are clean and well-maintained throughout the hotel.

Total Reviews

All Reviews (10)

Solo Traveller (7)

Group (2)

Family (1)

Poor Service Experience

2.0

Manager @Rajesh Singh was very rude don't have a manner to talk and service was very slow and also refuses to provide basic amenities over all experience was very bad

Avnish Mishra •

Solo Traveller • Jul 2026

Disappointing Function Stay

2.0

neha mishra •

Group • Jul 2026

Disappointing Poor Service

2.0

Avnish Mishra •

Solo Traveller • Jul 2026

Disappointing Event Stay

2.0

We reserved this hotel for an event, but the experience was quite poor. The hotel manager was rude and lacked proper manners, refused to deliver what was promised, the service was slow, and the room rates were too high.

neha mishra •

Group • Jul 2026

Disappointing Stay Experience

2.0

Pathetic staff, unclean rooms, booked hotel for my father for 1st of July paid Rs 3400, made booking through make my trip, hotel tried to deny check in, gave check in after argument, gave very poor room, dirty bedsheets and no toiletries. Please avoid this cheater hotel. My father had to stay only for a few hours but even then this Hotel Heritage could not provide proper room or service. Very bad staff, please avoid this hotel.

utkarsh singh •

Family • Jul 2026

Hotel Facilities

Safety and security

CCTV

Fire extinguisher

Security Guard

Room amenities

Cupboard

First Aid kit

Television

Bathroom

Towels

Transfers and transport

Parking

Travel counter

Food and drinks

Restaurants

Dining area

Services and conveniences

Luggage Storage

Accessibility

Elevator access

Safety and cleanliness

Doctor/Nurse on Call

First Aid kit

Other facilities

Front desk

Elevator access

Languages spoken

English

Hindi

Hotel Policies

Check-in:

From: 12:00 PM

Check-out:

To: 10:00 AM

Check-in

12:00 PM

Check-out

10:00 AM

Property Policies

Guest must be over 18 years of age to check-in to this hotel.
As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Primary Guest should be 18+ years of age

Property Information

Number of rooms - 12
Number of floors - 3

Frequently Asked Questions when booking Hotel The Heritage

What is the location of Hotel The Heritage?

Hotel The Heritage is located at Canal, opposite R.P.Memorial Public School, near Bansagar Dam, Ratahara, JIWLA, 486001.

What is the check-in and check-out time at Hotel The Heritage?

The standard check-in time at Hotel The Heritage is 12:00 PM, and check-out is at 10:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.