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Imperial Heights Resort

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Kasardevi, Binsar road, 263601

Reception
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Experience an abundance of unparalleled facilities and features at Imperial Heights Resort. Maintain seamless communication using the complimentary Wi-Fi at resort.Effortlessly arrange transportation to and from the airport using the resort's airport transfer services.Discovering Almora becomes even more accessible, thanks to the taxi amenities provided at the resort. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic resort, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.Obtaining passes for the town's top entertainments becomes effortless with resort's tours. During chilly days and evenings, the resort provides an in-house fireplace to ensure your warmth.Craving relaxation? Make the most of your stay at the Imperial Heights Resort with convenient amenities like room service and daily housekeeping at your disposal.For visitors wishing to smoke, designated smoking zones can be found. At Imperial Heights Resort, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. A few accommodations within Imperial Heights Resort offer unique design elements such as a balcony or terrace. Certain rooms boast in-room amusement features such as daily newspaper, television and cable TV, offering guests an enjoyable stay. In select rooms within the resort, a coffee or tea maker and bottled water is available to cater to your requirements when desired.In the resort, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. Begin your day with a scrumptious on-site breakfast available each morning at Imperial Heights Resort.Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the resort.At the resort, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.At Imperial Heights Resort, they are committed to catering to your unique requirements. They offer a variety of meal choices, encompassing halal alternatives for those with special dietary preferences.At the resort, discerning guests can also enjoy on-site culinary facilities like BBQ facilities tailored to their preferences.During your stay at resort, an array of engaging activities and amenities guarantees a delightful experience. Discover the fitness amenities at resort to maintain your health and strength during your getaway.

Popular Facilities

Internet services

Internet services

Buffet Breakfast

Buffet Breakfast

Room Service

Room Service

Fitness Centre

Fitness Centre

Wheelchair-accessible

Wheelchair-accessible

Daily housekeeping

Daily housekeeping

Imperial King Room
Recommended Deal

Imperial King Room

Free Cancellation

Breakfast

Parking

₹5,688

+ ₹857 taxes and fees, per night, per room

8.1

Excellent

•

108 reviews

Guest as saying

The experience was very disappointing. The main problem wasn't the food, but how the staff behaved. They were rude, disrespectful, and lacked basic politeness when dealing with guests. Rather than making us feel welcome, their attitude made us uneasy and ruined the entire experience. Hospitality means treating customers with respect, which was sadly missing here. I earnestly ask the owner or management to address this issue, assess the staff's conduct, and offer proper customer service training. A beautiful property alone doesn't suffice if guests are treated badly. I hope this feedback is taken seriously so future guests won't face the same problems.

Ravi Bisht •

Solo Traveller • Jul 2026

I would not suggest staying here.

Manoj Negi •

Solo Traveller • Jul 2026

A very disappointing visit. The staff behaved rudely, unprofessionally, and showed no respect to customers, which spoiled the whole dining experience. The food was mediocre, nothing remarkable, and not worth the cost. I had expected better quality and service. Thank you for replying. It's surprising that instead of addressing your staff's rude conduct, you focused on our order and the photos we took. We asked for directions before entering, followed your staff's instructions, and stayed out of the room area as requested. If photography was prohibited, a sign or a polite request would have sufficed. Respect should be mutual. We were there to celebrate a birthday, not to intrude on anyone's privacy. The problem was never about taking pictures but the disrespectful way your staff spoke to us. Also, whether we ordered fries or a full meal shouldn't affect the basic courtesy we deserve. I hope future visitors get the polite treatment we sadly missed. I cannot recommend this place to anyone. I hope management listens to customer feedback and trains staff to treat guests with basic respect and professionalism.

Ankit Suyal •

Solo Traveller • Jul 2026

Explore the Area

Kasardevi, Binsar road, 263601

Around the property

    Kumaon Regimental Centre Museum

    2.2 km

    Tarikhet

    2.2 km

    Patal Devi Mandir

    2.58 km

    Bright End Corner

    3.79 km

    Chitai Temple

    4.08 km

    Nanda Devi Temple

    4.15 km

    The Mall

    4.72 km

    Zero Point

    9.14 km

    Pariyadeva Pashan

    9.14 km

    Jageshwar Dham

    18.12 km

8.1

Excellent

108 Users

Total Reviews

All Reviews (10)
Solo Traveller (9)
Couple (1)

Disappointing Staff Behavior

2.0

The experience was very disappointing. The main problem wasn't the food, but how the staff behaved. They were rude, disrespectful, and lacked basic politeness when dealing with guests. Rather than making us feel welcome, their attitude made us uneasy and ruined the entire experience. Hospitality means treating customers with respect, which was sadly missing here. I earnestly ask the owner or management to address this issue, assess the staff's conduct, and offer proper customer service training. A beautiful property alone doesn't suffice if guests are treated badly. I hope this feedback is taken seriously so future guests won't face the same problems.

Ravi Bisht •

Solo Traveller • Jul 2026

Strong Negative Opinion

2.0

I would not suggest staying here.

Manoj Negi •

Solo Traveller • Jul 2026

Critical Staff Feedback

2.0

A very disappointing visit. The staff behaved rudely, unprofessionally, and showed no respect to customers, which spoiled the whole dining experience. The food was mediocre, nothing remarkable, and not worth the cost. I had expected better quality and service. Thank you for replying. It's surprising that instead of addressing your staff's rude conduct, you focused on our order and the photos we took. We asked for directions before entering, followed your staff's instructions, and stayed out of the room area as requested. If photography was prohibited, a sign or a polite request would have sufficed. Respect should be mutual. We were there to celebrate a birthday, not to intrude on anyone's privacy. The problem was never about taking pictures but the disrespectful way your staff spoke to us. Also, whether we ordered fries or a full meal shouldn't affect the basic courtesy we deserve. I hope future visitors get the polite treatment we sadly missed. I cannot recommend this place to anyone. I hope management listens to customer feedback and trains staff to treat guests with basic respect and professionalism.

Ankit Suyal •

Solo Traveller • Jul 2026

Memorable Comfortable Stay

10.0

A lovely, unforgettable, and comfortable stay

Meera Kumar Meeru •

Solo Traveller • Jul 2026

Very good

7.2

Overall good property to stay. Location and food is excellent

Flag

Couple • India • Jul 2026

Hotel Facilities

amenity
Access

Late Check-in Supported

Express Check-in/out

Dog-friendly

Allergy-free rooms

Intercom

Litter boxes

Non-smoking rooms

Paid parking

pet bowls

Pets may not be left unattended

Private Check-in/out

Soundproof rooms

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

amenity
Room amenities

Daily housekeeping

First Aid kit

Hand sanitiser

Ironing facilities

Safety Deposit Box

amenity
Family and kids

In-house babysitter

Kids' meal

Safety measures for kids

amenity
Transfers and transport

Onsite car parking

Airport transfer

Electric Vehicle Charging Station

Bicycle parking

Taxi/Cab service

Paid parking

amenity
Internet access

Internet services

amenity
Food and drinks

Buffet Breakfast

Room Service

BBQ Facility

Alternative Meal Arrangement

Coffee Shop

Water Bottles

amenity
Activities and sports

Fitness Centre

Game room

Bicycle Rental

Billiards

Dartboard

On-Site Entertainment

Tours

Yoga Room

BBQ Facility

amenity
Accessibility

Wheelchair-accessible

On-site accessible restaurants / lounges

amenity
Outdoor

Garden/Backyard

amenity
Languages spoken

English

Hindi

amenity
Services and conveniences

Luggage Storage

Terrace

Fireplace

ATM

Food Delivery

Heating in Public Area

Invoice Provided

Smoking Area

Free car parking

Concierge

amenity
Safety and cleanliness

Body Thermometer

Breakfast Takeaway Service

Cashless Payment Service

Common Area Disinfection (Daily)

Hygiene Certification

Individually-wrapped food options

Mask-wearing staff

Regularly disinfected rooms

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Sterilising Equipment

Hand sanitiser

First Aid kit

Hotel Policies

Check-in:

From: 1:03 PM

Check-out:

To: 11:30 AM

Children and extra beds

  • All children are welcome.
Infant 0-5 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Guests above 7 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Distance from city center - 7 km
  • Travel time to airport (minutes) - 240
  • Year property opened - 2007
  • Number of floors - 4
  • Number of rooms - 18
  • Daily Internet/Wi-Fi fee - 0 INR
  • Airport transfer fee - 4000 INR
  • Most recent renovation - 2023
  • Non-smoking rooms/floors - yes
  • Number of restaurants - 1
  • Reception open until - 23:00
  • Daily parking fee - 0 INR
  • Check-out from - 11:00
  • Check-in until - 23:59

Frequently Asked Questions when booking Imperial Heights Resort

What is the location of Imperial Heights Resort?

Imperial Heights Resort is located at Kasardevi, Binsar road, 263601.

What is the check-in and check-out time at Imperial Heights Resort?

The standard check-in time at Imperial Heights Resort is 1:03 PM, and check-out is at 11:30 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

Yes, breakfast is included in the room rate at Imperial Heights Resort.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Imperial Heights Resort.
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