Radisson Hotel Sonamarg

A truly outstanding experience! The rooms offered great comfort, and starting the day with stunning views of the landscape was unforgettable. The cuisine was fantastic, featuring a wide selection of tasty meals. I strongly suggest this place for those seeking excellent comfort and beautiful nature.

Outstanding service. The best host, dear Adil ji. Looking forward to seeing you again soon.

Adil has been performing excellently.

The team was incredibly friendly, polite, and consistently eager to assist with a smile, which made us feel genuinely welcomed during our entire visit. The cuisine was tasty with a nice selection, and the service as a whole went beyond what we anticipated. If you are visiting Sonamarg, I strongly suggest Radisson Hotel Sonamarg for its remarkable hospitality, top-notch amenities, and an unforgettable mountain adventure. Many thanks to all the staff for making our stay so special. MR. ADIL

My experience at Radisson Hotel Sonamarg was very disappointing and did not meet the expectations associated with the Radisson brand. The main problem was the behavior of the hotel staff and management, who were unhelpful, dismissive, and showed little concern for addressing real guest issues. Specifically, Mr. Adil and two colleagues at reception were rude, unprofessional, and lacked basic politeness and empathy. Instead of clear and honest communication, we were given inconsistent information and faced an indifferent attitude throughout our stay. The room was also poorly kept, with a broken refrigerator, several faulty lights, a persistent bad smell in both the room and bathroom, and overall maintenance that fell short of what a premium hotel should offer. Additionally, the room faced the road and the area where horses are kept, not the scenic views advertised, causing constant noise and unpleasant odors. In summary, the stay showed poor management, insufficient upkeep, and a total absence of good customer service.