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The Citi Residenci Hotel,Banskopa
Near Banskopa Toll Plaza Banskopa Durgapur Expressway NH-2 , Banskopa. Durgapu 713212 Near Banskopa Toll Plaza, 713212
In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay. Start your day stress-free at The Citi Residenci Hotel,Banskopa as breakfast is made available for you on the premises.
Popular Facilities
Spa/sauna
Buffet Breakfast
Room Service
Bar
Garden/Backyard
Safe Dining Space
Super Deluxe Room
Book with ₹0
+ ₹755 taxes and fees, per night, per room
8.0
Excellent
•105 reviews
80% positive among latest ratings
Guest as saying
Thanks to the entire Citi Residency, Recol Park team. The hotel's inviting atmosphere, cleanliness, and the friendly attitude of all staff—including Housekeeping, Reception, and other support members—made my stay very enjoyable and memorable. I want to thank Mr. Sabyasachi for his consistent help over the past 5 years during each visit, like a big brother. At reception, Mr. Snehadeep is excellent along with Mr. Abhishek and Mr. Gopi. The warm welcome from Ms. Pritee and Ms. Moutithi is wonderful. I especially want to commend Ms. Kajal Kumari from the GRE team, who always greeted me with a warm smile, communicated very professionally, and was ready to help with any questions or requests throughout my stay.
Suprotim bhattacharjeee Saint gobain •
Solo Traveller • Sep 2026The hotel staff seems distrustful of guests, as they ask for advance payment on every occasion. My experience with the hotel staff was very unpleasant.
rahul prajapati •
Solo Traveller • Sep 2026Little outskirts, must have vehicle.
ixigoer •
Couple • India • Aug 2026Explore the Area
Around the property
Anand Amusement Park
9.95 km
Durgapur barrage
7.56 km
Durgapur Station Main Building Station
6 km
Rajbandh Station
2.25 km
Ram Mandir
6.17 km
Garh Jungle
13.87 km
National Institute of Technology
11.02 km
Durgapur Coke Oven Plant Station
8.37 km
Panagarh Station
10.1 km
Durgapur Station
6.02 km
8.0
Excellent
105 Users
Guest Impressions
Staff are often courteous and helpful, though reception service remains inconsistent.
Food quality is generally good, though dining can be unsatisfactory or expensive.
Loud nighttime music and room vibrations can disrupt sleep.
Cleanliness
8.0
Cleanliness is generally strong, though one event venue was left unclean.
Food
7.0
Food quality is often good, though service and some meals receive criticism.
Staff
7.0
Staff service is generally courteous, but several serious professionalism complaints remain.
Room Comfort
6.8
Rooms are often comfortable and well-maintained, but some are cramped or noisy.
Value for Money
6.5
Value is considered good by some, but room pricing and quality draw complaints.
Location
6.0
The hotel is somewhat outside the main area and requires a vehicle.
Total Reviews
Warm Welcoming Experience
10
Thanks to the entire Citi Residency, Recol Park team. The hotel's inviting atmosphere, cleanliness, and the friendly attitude of all staff—including Housekeeping, Reception, and other support members—made my stay very enjoyable and memorable. I want to thank Mr. Sabyasachi for his consistent help over the past 5 years during each visit, like a big brother. At reception, Mr. Snehadeep is excellent along with Mr. Abhishek and Mr. Gopi. The warm welcome from Ms. Pritee and Ms. Moutithi is wonderful. I especially want to commend Ms. Kajal Kumari from the GRE team, who always greeted me with a warm smile, communicated very professionally, and was ready to help with any questions or requests throughout my stay.
Suprotim bhattacharjeee Saint gobain •
Solo Traveller • Sep 2026Unpleasant Staff Interaction
2.0
The hotel staff seems distrustful of guests, as they ask for advance payment on every occasion. My experience with the hotel staff was very unpleasant.
rahul prajapati •
Solo Traveller • Sep 2026Excellent
8.4
Little outskirts, must have vehicle.
ixigoer •
Couple • India • Aug 2026Frustrating Billing Issue
2.0
We reserved the room via WhatsApp confirmation from the hotel sales representative, who stated the rate was Rs. 2600+GST, but the invoice showed Rs. 4000/- with an incorrect guest name. After getting the bill, we asked the receptionist to correct it, but they refused. We then tried calling the sales representative, Mr. Sabyasachi, for 7 days after the invoice date, but he did not answer. We even visited the hotel in person to fix the bill, but it still hasn't been corrected.
Ramesh Hudati •
Group • Aug 2026Excellent Facilities
8.0
Great amenities
Subhasish Ghosh •
Solo Traveller • Jul 2026Hotel Facilities
Access
24*7 Front Desk
Private Check-in/out
Soundproof rooms
Non-smoking rooms
Safety and security
24*7 Security
CCTV in common areas
Fire extinguisher
Safety/security feature
Smoke detectors
Room amenities
Air-conditioned rooms
Daily housekeeping
Accessible toilet
Bedside socket
Cupboard
Dining area (separate)
Dining Table
Dressing area
Dustbins
Fan
First Aid kit
Free drinking water
Hand sanitiser
Ironing facilities
Linens
Marbled/tiled floor
Seating area
Shelf for clothes
Sleep comfort products
Smoke detector
Sofa
Study table
Tea/Coffee maker
Telephone
Wake-up call
Safety Deposit Box
Streaming service like Netflix
Adapted bath
Mobility Accessibility
Slippers
Soundproofing
Bathroom
Private bathroom
Shower
Toiletries
Towels
Walk-in shower
Family and kids
Family room
Transfers and transport
Free car parking
Internet access
Internet services
Kitchen
Tea/Coffee maker
Food and drinks
Buffet Breakfast
Room Service
Bar
Activities and sports
Spa/sauna
Outdoor Swimming Pool
Services and conveniences
Facilities for Differently-Abled Guests
Air conditioning in Public Area
Concierge
Free car parking
Luggage Storage
Laundry Service
Locker
Food Delivery
Grooming
Invoice Provided
Smoking Area
Accessibility
Elevator access
Wheelchair-accessible
Outdoor
Garden/Backyard
Safety and cleanliness
Safe Dining Space
First Aid kit
Hand sanitiser
Anti-Viral Cleaning Items
Cashless Payment Service
Free Face Masks
Hot water linen and laundry washing
Individually-wrapped food options
No Shared Stationery
Professional Sanitisation and Disinfection Services
Regular Sanitisation of Rooms
Room Sealing after Sanitisation
Safety Protocol-trained staff
Sanitised kitchen and tableware
Temperature Check
Media and entertainment
Satellite channels
Other facilities
Elevator access
Languages spoken
English
Hindi
Hotel Policies
Check-in:
From: 1:00 PM
Check-out:
To: 11:00 AM
Check-in
1:00 PM
Check-out
11:00 AM
Children and extra beds
- Must use an extra bed which will incur an additional charge.
- Must use an extra bed which will incur an additional charge.
- Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Property Policies
- Primary Guest should be 18+ years of age
Property Information
- Number of rooms - 1
- Check-out from - 11:00
- Check-in until - 13:00
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