The Elgin Mount Pandim-Pelling

Wow is the word to express the experience. One of the best located heritage hotel overlooking the entire kunchunchunga range. Beautiful rooms, clean linen, towels and bathrooms. Room had a fire place as well to enjoy the old world charm.The hotel has beautifully decorated, landscaped gardens where our can laze around for hours and enjoy the nature, jungle all around with a variety of birds chirping excitedly.They have a classy reception area with a bar where one can sit and have a relaxed drink. The bar is well equipped and a great bartender who makes exciting cocktails.With an experience. Only negative being are the horrible and narrow approach road.

I recently stayed at the Elgin Pelling Hotel, and while the property boasts a truly stunning location, my overall experience was far from satisfactory. The natural beauty surrounding the hotel is undeniably its strongest asset, but unfortunately, the facilities and upkeep left much to be desired.RoomsThe room I was allocated was disappointing from the start. It carried a smelly, smoky odor that made it uncomfortable to stay in. Adding to the unpleasantness, the washroom loft had been used to store a quilt from a previous guest, which felt unhygienic and careless. The washroom itself was poorly maintained, with fungus visible on the side walls’something that should never be overlooked in a hotel of this standard.The locks on the doors were age-old and difficult to manage. There was no guidance provided on how to properly close them with the keys, which made the experience frustrating and insecure. For a guest, basic functionality and safety should be non-negotiable, yet here it felt compromised.FacilitiesAnother major inconvenience was the location of the executive rooms. They are situated about 150 meters away from the reception, requiring a steep climb every time one needs to access breakfast or food services. This design makes it particularly challenging for guests who may not be physically fit or who simply expect easier access to essential amenities. A hotel should prioritize guest comfort, but this arrangement felt unnecessarily taxing.Service & GuidanceThroughout my stay, I found the staff offered little guidance on how to navigate these inconveniences. Simple instructions’like how to operate the locks or manage the steep climb’were missing. This lack of attentiveness compounded the already disappointing state of the facilities.Overall ImpressionTo summarize, the Elgin Pelling Hotel is a below-average property when it comes to room quality, maintenance, and guest convenience. The smelly rooms, fungus in the washroom, outdated locks, and inconvenient location of the executive rooms all contributed to a frustrating stay.Additionally there buffet menu is below par very limited option. Staff require constant follow up for the request. Also I felt hotel administrator do not believe on guest comfort rather their own convenience, e.g. morning in room services not available as their kitchen opens up at 7:30. If you have to get your luggage from executive room you have to arrange your transport. They do not even have buggy service. Overall very poorly managed property.That said, the one undeniable positive is the hotel’s location. Nestled in a stunning setting, the views and natural surroundings are breathtaking. If you are visiting purely for the scenery, you may find some solace here. However, if you expect comfort, cleanliness, and convenience, this hotel falls short of expectations.

Very beautiful property, service is excellent, a must stay resort in Pelling, with breathtaking views of snow capped mount Kanchanjenga. Away from the city hustle, peaceful place, I will plan to visit here again.

The hotel is at a great location. Calm and peaceful with good hospitality. Would recommend to anyone who wants to enjoy nature and the view of the serene mountains. The staff is very helpful. Breakfast could be improved though.

Couple • India • Nov 2025

The rooms and views are nice , but the staff and the service is pathetic.Buffet has limited options, all options will be empty and when we ask to refill it takes 15/20 mins. The housekeeping service is not available after 4.00pm. The staff is extremely rude.The rooms are far away without any buggy service