Wayanad Cliff

The rooms are very tidy and clean. The staff members are helpful. The services provided are satisfactory.

Nice

Terrible experience. The videos and photos they shared seem to be from when the place first opened. In reality, it is far below acceptable standards. The non-AC apartment lacks a TV. The bathroom has no ventilation, and the exhaust fans in both bathrooms don't work, causing the bathroom odor to spread into the living area. The sink water doesn't drain properly after washing hands. The hall has no curtains. There is a kitchen but no stove, which is somewhat understandable due to current gas issues. Only the pool and outside scenery are maintained. They charge standard rates but provide poor services. We had to check out immediately and scramble to find other hotels while traveling with children and elderly. They claimed we never asked about the TV, but we assumed it was included because the photos and videos sent via WhatsApp and the booking.com info showed a TV and pool. Apparently, these amenities are only for AC rooms. They must clearly specify what is available in AC versus non-AC rooms.

I booked a 2BHK for 27th December well in advance and paid the advance amount at the time of booking. The booking was confirmed by a guy named Eldho who took the payment. However, on the day of check-in, after travelling for hours to reach the place, we called him to say we were about to arrive and were shocked to be told that there were no rooms available. This completely irresponsible behaviour caused us a lot of stress and wasted our time. When we tried to sort things out, he simply sent us photos and details of another place that was around 25 km away from the stay we originally booked. Since it was late and we had no other option, we went there, only to find extremely dirty rooms with a strong smell of cigarettes. We left immediately even though it was late at night. This person took our money and left us stranded. Overall, it was a very disappointing experience, and I would never recommend booking this property unless you want to lose money.We waited for almost a month for a refund as he promised to return the amount, but he never followed through or responded further.

We recently stayed at Hotel Cliff in Wayanad for 3 days, and it was a very pleasant experience. The property has a swimming pool, which we enjoyed a lot, and it is very good for families as well as groups of friends.The rooms are more like apartment-style stays with 2BHK units. They provide all the basic items required for cooking, which is very convenient for a longer stay. The place is well maintained and feels comfortable, just like home.Most of the tourist places and essentials are nearby, which makes the location even better. The staff was very humble, polite, and always ready to help whenever needed.Overall, it is a great place to stay in Wayanad, especially for families or group trips. Highly recommended.