Delite Sarovar Portico, Faridabad

We hosted our ring ceremony at Sarovar Portico but were disappointed to the core. There was absolutely no management or coordination.I would never recommend this hotel for any event and will be conveying the same to my relatives and friends.1. The bride was waiting and starving in the room, and no snacks were served despite multiple reminders.2. The couch on the stage was placed incorrectly’there was no attention to detail.3. For the performances, we requested the staff to move the couch from the stage. I, as the bride, had to personally reach out to the staff and ask them to place it correctly. There was zero proactiveness.4. For the cake-cutting, the table was missing even though we had informed the staff well in advance. After waiting for 5’10 minutes, they brought a table’yet it was the wrong one. There was no knife to cut the cake, so we had to wait again. There was also no cutlery (spoons or tissues). Extremely poor service.5. The waiters were arguing and literally forcing us to have dinner. While the guests were still dining, the staff even removed chairs from behind them, showing utter disrespect.

During my recent visit to there restaurant , I was disappointed to learn that the bill for drinks could not be paid through Zomato, while only the food bill was eligible for payment via the app. This created confusion at checkout, as I was expecting to settle my entire bill digitally through Zomato.It would be very helpful if details about what can and cannot be paid through Zomato were communicated clearly in advance, either on the menu, via signs in the restaurant, or at the time of ordering. Clear communication about payment policies helps ensure a smoother experience for customers who rely on digital payment options.

Been staying at the hotel over the last 2 years. I found the staff especially Pooja, Pankaj, Tilak very courteous and helpful. They have gone out of the way to help me for additional support. I also liked the variety of foods served during breakfast and dinner.

Most worst hotel I have ever seen. I booked a suit room for a day (room no-117). Room is like a OYO room. Still OYO is better than this. I asked their manager to change the room but they denied as they don't have any extra room as they shifted other guest from delux to suit because water leakage happening in two rooms. I am so surprised that how a 4 star hotel is having water leakage issue due to this rain. Anyways I am really not happy with this hotel and will recommend anyone to book this hotel. Waste of money.

Quite disappointed with one major safety issue ’ the rooms do not have a proper locking facility from inside. This is a very basic requirement for guest security and comfort, and its absence made me feel unsafe during my stay.While the property has decent amenities and the staff was cooperative, the lack of an internal lock or latch on the doors is unacceptable for any hotel, regardless of category. Guests expect privacy and safety, and this issue needs to be addressed immediately.