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Hotel Shiva Palace

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Ward No.6, AT Road, Sivasagar, Assam 785640, 785640

14+ Photos

Tasty Food

Quality of food is good, with excellent breakfast options.

Good Room Quality

Rooms are nice, clean, and spacious for a comfortable stay.

Popular Facilities

Internet services

Internet services

Restaurants

Restaurants

Room Service

Room Service

Housekeeping

Housekeeping

24*7 Security

24*7 Security

Hot water available 24x7

Hot water available 24x7

Executive Room
Recommended Deal

Executive Room

Free Cancellation
₹1,841

+ ₹313 taxes and fees, per night, per room

7.2

Very Good

•

628 reviews

40% positive reviews in last few days

Guest as saying

Worst stay ever.. not recommending to anyone.. from the behaviour of the staff to room conditions,, everything was disgusting.. the geyser was not working. Washroom was not cleaned properly. The food we ordered was so overpriced.. very unpleasant experience..

Chhaya Rani Thakuria •

Solo Traveller • Feb 2024

Good hotel at an affordable cost. I love the appearance of the hotel, very attractive. But confirm the prices of the rooms by phone in advance, as in our case there were huge differences in price. Between Phone call and in hotel.

Awezome1 s •

Solo Traveller • Dec 2023

Very rude behavior towards the people. Staff ppl not organize.. Shows too much attitude towards the ppl. One day for this reason they will be closed.. Very bad hotel.. Not recommending u to stay here. They think above 6 yrs child can stay alone... Told us if u don't want u can leave.... Told that only 2 person in one bed can stay.... Not recommending this hotel....

La La •

Solo Traveller • Dec 2023

Explore the Area

Ward No.6, AT Road, Sivasagar, Assam 785640, 785640

7.2

Very Good

628 Users

Guest Impressions

spotlight icon

Guests noted the need for better staff organization.

Location is appreciated for its convenience and accessibility.

Room conditions and amenities require significant improvement.

Location

8.0

Prime location near attractions and transport facilities.

Food

5.0

Food quality is good but overpriced for some guests.

Room Comfort

5.0

Rooms are spacious but need better maintenance.

Value for Money

4.5

Prices may not reflect the quality of services provided.

Total Reviews

All Reviews (5)
Solo Traveller (4)
Family (1)

Unpleasant Stay Experience

2.0

Worst stay ever.. not recommending to anyone.. from the behaviour of the staff to room conditions,, everything was disgusting.. the geyser was not working. Washroom was not cleaned properly. The food we ordered was so overpriced.. very unpleasant experience..

Chhaya Rani Thakuria •

Solo Traveller • Feb 2024

Attractive and Affordable

6.0

Good hotel at an affordable cost. I love the appearance of the hotel, very attractive. But confirm the prices of the rooms by phone in advance, as in our case there were huge differences in price. Between Phone call and in hotel.

Awezome1 s •

Solo Traveller • Dec 2023

Poor Service Experience

2.0

Very rude behavior towards the people. Staff ppl not organize.. Shows too much attitude towards the ppl. One day for this reason they will be closed.. Very bad hotel.. Not recommending u to stay here. They think above 6 yrs child can stay alone... Told us if u don't want u can leave.... Told that only 2 person in one bed can stay.... Not recommending this hotel....

La La •

Solo Traveller • Dec 2023

Lack of Basic Amenities

2.0

Hotel with no basic amenities, No slippers, No iron, unhygienic display of breakfast , poor soap quality. No Wi-Fi

Ritesh Thareja •

Solo Traveller • Dec 2023

Comfortable Stay in Sivsagar

6.0

It's said to be one of the best hotel in Sivsagar and is located in the heart of Sivsagar city near the ASTC bus stand. The rooms are nice, clean and spacious. They have an in-house restaurant to serve the guests. The quality of the food is good and the breakfast was excellent. The service and behaviour of the staff was great. The overall experience was good but I felt the prices of rooms and food to bit on the higher side if compared with the amenities and services provided.

Nayan Jyoti Das •

Family • Jan 2023

Hotel Facilities

amenity
Access

Couple-friendly

Smoking allowed

Alcohol allowed

Bachelors allowed

Differently ableds friendly

Kid friendly

Non Vegetarian allowed

Pets not allowed

Senior citizen friendly

Suitable for bachelors

Suitable for families with children

Suitable for family

Suitable for large groups

Suitable for youngsters

Unmarried Couples not allowed

amenity
Safety and security

24*7 Security

CCTV

Security Guard

amenity
Room amenities

First Aid kit

Telephone

Television

amenity
Transfers and transport

Parking

Car Parking

Two wheeler parking

amenity
Internet access

Internet services

amenity
Food and drinks

Restaurants

Room Service

Snack Bar

amenity
Accessibility

Elevator access

amenity
Services and conveniences

Housekeeping

Hot water available 24x7

Conference Room

Luggage Storage

Laundry Service

24 Hour Power Supply

Lounge

amenity
Safety and cleanliness

First Aid kit

amenity
Other facilities

Front desk

Waiting area

Elevator access

amenity
Languages spoken

English

Hindi

Assamese

Hotel Policies

Check-in:

From: 12:00 PM

Check-out:

To: 12:00 PM

Property Policies

  • Guest must be over 18 years of age to check-in to this hotel.
  • As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  • The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  • Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  • Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  • There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  • All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  • Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
  • Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.

Property Information

  • Number of floors - 5
  • Number of rooms - 25

Frequently Asked Questions when booking Hotel Shiva Palace

What is the location of Hotel Shiva Palace?

Hotel Shiva Palace is located at Ward No.6, AT Road, Sivasagar, Assam 785640, 785640.

What is the check-in and check-out time at Hotel Shiva Palace?

The standard check-in time at Hotel Shiva Palace is 12:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Hotel Shiva Palace.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Hotel Shiva Palace.
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