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Rooms & Guests
Hotel Shiva Palace
Ward No.6, AT Road, Sivasagar, Assam 785640, 785640
Popular Facilities
Internet services
Restaurants
Room Service
Housekeeping
24*7 Security
Hot water available 24x7
Executive Room
+ ₹313 taxes and fees, per night, per room
7.2
Very Good
•628 reviews
40% positive reviews in last few days
Guest as saying
7.2
Very Good
628 Users
Guest Impressions
Guests noted the need for better staff organization.
Location is appreciated for its convenience and accessibility.
Room conditions and amenities require significant improvement.
Location
8.0
Prime location near attractions and transport facilities.
Food
5.0
Food quality is good but overpriced for some guests.
Room Comfort
5.0
Rooms are spacious but need better maintenance.
Value for Money
4.5
Prices may not reflect the quality of services provided.
Total Reviews
Unpleasant Stay Experience
2.0
Worst stay ever.. not recommending to anyone.. from the behaviour of the staff to room conditions,, everything was disgusting.. the geyser was not working. Washroom was not cleaned properly. The food we ordered was so overpriced.. very unpleasant experience..
Chhaya Rani Thakuria •
Solo Traveller • Feb 2024Attractive and Affordable
6.0
Good hotel at an affordable cost. I love the appearance of the hotel, very attractive. But confirm the prices of the rooms by phone in advance, as in our case there were huge differences in price. Between Phone call and in hotel.
Awezome1 s •
Solo Traveller • Dec 2023Poor Service Experience
2.0
Very rude behavior towards the people. Staff ppl not organize.. Shows too much attitude towards the ppl. One day for this reason they will be closed.. Very bad hotel.. Not recommending u to stay here. They think above 6 yrs child can stay alone... Told us if u don't want u can leave.... Told that only 2 person in one bed can stay.... Not recommending this hotel....
La La •
Solo Traveller • Dec 2023Lack of Basic Amenities
2.0
Hotel with no basic amenities, No slippers, No iron, unhygienic display of breakfast , poor soap quality. No Wi-Fi
Ritesh Thareja •
Solo Traveller • Dec 2023Comfortable Stay in Sivsagar
6.0
It's said to be one of the best hotel in Sivsagar and is located in the heart of Sivsagar city near the ASTC bus stand. The rooms are nice, clean and spacious. They have an in-house restaurant to serve the guests. The quality of the food is good and the breakfast was excellent. The service and behaviour of the staff was great. The overall experience was good but I felt the prices of rooms and food to bit on the higher side if compared with the amenities and services provided.
Nayan Jyoti Das •
Family • Jan 2023Hotel Facilities
Access
Couple-friendly
Smoking allowed
Alcohol allowed
Bachelors allowed
Differently ableds friendly
Kid friendly
Non Vegetarian allowed
Pets not allowed
Senior citizen friendly
Suitable for bachelors
Suitable for families with children
Suitable for family
Suitable for large groups
Suitable for youngsters
Unmarried Couples not allowed
Safety and security
24*7 Security
CCTV
Security Guard
Room amenities
First Aid kit
Telephone
Television
Transfers and transport
Parking
Car Parking
Two wheeler parking
Internet access
Internet services
Food and drinks
Restaurants
Room Service
Snack Bar
Accessibility
Elevator access
Services and conveniences
Housekeeping
Hot water available 24x7
Conference Room
Luggage Storage
Laundry Service
24 Hour Power Supply
Lounge
Safety and cleanliness
First Aid kit
Other facilities
Front desk
Waiting area
Elevator access
Languages spoken
English
Hindi
Assamese
Hotel Policies
Check-in:
From: 12:00 PM
Check-out:
To: 12:00 PM
Check-in
12:00 PM
Check-out
12:00 PM
Property Policies
- Guest must be over 18 years of age to check-in to this hotel.
- As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
- The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
- Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
- Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
- There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
- All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
- Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
- Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Property Information
- Number of floors - 5
- Number of rooms - 25
Frequently Asked Questions when booking Hotel Shiva Palace
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