Hotel Suktara International

Very disappointing experience for a ’4,500-per-night roomI stayed at Hotel Suktara International in a double-bed AC room for ’4,500 per night, and unfortunately, the experience did not justify the price at all.The most basic expectation from a hotel at this price point is cleanliness and proper maintenance. However, the bed sheets had visible stains and marks, which was extremely disappointing and uncomfortable. One of the lamps in the room was also broken/damaged, as shown in the photographs. These are basic housekeeping and maintenance issues that should ideally be addressed before handing over a room to a guest.What was even more disappointing was the pricing difference between online and offline booking. The same room was listed at a maximum of around ’4,000 on the major online booking platforms, yet I was charged ’4,500 simply because I booked the room directly/offline. Paying ’500 more for choosing an offline booking, without any apparent additional benefit or service, felt unreasonable.The food prices were another major disappointment. The menu is quite expensive. For example, Maggie is ’110, a chicken sandwich is ’160, while a half plate of 4 pieces of bone-in chilli chicken costs ’200. There are several other items priced similarly.Another significant issue was the noise disturbance at night. Loud music accompanied by intense vibrations could be heard and felt inside the room until around midnight. This made it difficult to relax and sleep, particularly after a long day of travel or work. A hotel should be able to ensure reasonable quiet hours for its guests.The hotel may have potential, but at ’4,500 per night, the standards should be substantially higher. Clean linen, properly maintained room fixtures, transparent pricing, reasonable food pricing, and a peaceful environment are basic expectations, not luxury demands.I hope the management takes this feedback constructively and improves housekeeping, room maintenance, pricing transparency, food value, and noise control. At the current standard, the overall experience does not offer good value for money.

It is now my favorite in siliguri. Best staff behaviour, good food, fantastic gym and swimming pool.

ixigoer •

Solo Traveller • India • Aug 2026

Most third class hotel ever seen. Don't go there their food quality too poor . Bathroom so dirty and manager and staff behavior so bad. Price over price. Below standard quality food and other. Road side hotel are much better than hotel suktara.They think customer are creatures.We went there with my family today and staff behavior most third class.

Review for Hotel Suktara InternationalStayed for 1 day (12 PM check-in to 11 AM checkout) and paid around ’3416, but the overall experience was disappointing.The room provided was much smaller and less spacious than expected from the listing photos. The biggest issue was the washroom condition ’ the toilet seat cover was broken and detached, which reflects poor maintenance and housekeeping standards. This should have been checked before allotting the room to guests.Food service was also poorly managed. We ordered dinner, but the hotel delivered wrong items to our room. After almost 15 minutes, staff came back saying the order was delivered by mistake and that we would be charged if we kept it. This created unnecessary inconvenience. Additionally, the food taste and overall quality were below average.I contacted reception regarding the room issue, but they informed us that no alternate rooms were available.Positives:Location is convenient near SNT Bus Stand.Lighting and basic room setup were decent.Negatives:Broken toilet seat coverPoor washroom maintenanceRoom felt congested compared to expectationsPoor food qualityWrong order delivery and unprofessional handlingOverall service quality not satisfactory for the price chargedOverall, the hotel needs improvement in maintenance, housekeeping, and hospitality standards to justify the tariff charged.

The hotel is located right next to railway station. The road to hotel is very dirty and unhygienic. I would never stay there again just because of the location.The rooms were big but the mattress had cockroaches crawling in it. The room service was good and food was hygienic and good.Bathroom also had cockroaches.Overall I wouldn't recommend the place.