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Itsy Hotels The Villa Retreat

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NH-31, MallaguriI, Pradhan Nagar, 734003

Bed
Exterior viewLobby
16+ Photos

Tasty Food

Guests rave about the delicious food and in-house restaurant.

Excellent Service

Staff is polite and provides helpful service throughout the stay.

Comfortable Stay

Rooms are cozy and comfortable, ideal for short stays.

Itsy Hotels The Villa Retreat provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, take advantage of the hotel's convenient on-site parking facilities.The hotel offers reception amenities including express check-in or check-out and luggage storage to ensure a comfortable stay for guests.Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises.Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind.Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy. You'll be pleased to know that select guest bathrooms offer bathroom amenities such as toiletries, ensuring a comfortable stay. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.

Popular Facilities

Internet services

Internet services

Restaurants

Restaurants

Room Service

Room Service

Bar

Bar

Facilities for Differently-Abled Guests

Facilities for Differently-Abled Guests

Air-conditioned rooms

Air-conditioned rooms

Standard Room
Recommended Deal

Standard Room

Free Cancellation

Breakfast

Food & Beverage Discount 10%

₹1,308

+ ₹197 taxes and fees, per night, per room

7.4

Very Good

•

15 reviews

90% positive reviews in last 3 months

Guest as saying

Horrible experience - the property or the rooms don't resemble the photos at all. There is a club at the property which has loud music till 2am. If you are choosing the stay for rest, please don't make the mistake.

Ronak Poddar •

Solo Traveller • Aug 2025

This hotel isn't for a lodging. It's not your place to rest. Management seems targeting at restaurant and bar. If you are foody on expensive food and liquor this place must be for you. Don't book with breakfast, you have a few options to choose it. Your money can't worth it.

Group • United States • Aug 2025

When we arrived the room was on renovation so I was asked to move to another known and that hotel room was very small in size.

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Solo Traveller • India • May 2025

Explore the Area

NH-31, MallaguriI, Pradhan Nagar, 734003

Around the property

    The Science City

    1.7 km

    Coronation Bridge

    1.94 km

    Kanchenjunga Stadium

    2.45 km

    ISKCON Temple

    3.94 km

    Shoppers Stop

    4.31 km

    Cosmos Mall

    5.09 km

    Sed-Gyued Monastery

    6.28 km

    New Jalpaiguri Railway Station

    6.52 km

    Bagdogra Airport

    10.35 km

    Bhadrapur Airport

    38.12 km

7.4

Very Good

15 Users

Guest Impressions

spotlight icon

Guests appreciate the comfortable and cozy atmosphere.

Many enjoy the good food and dining options.

Location is convenient for exploring the area.

Cleanliness

7.7

Rooms and facilities maintained to a good standard.

Value for Money

7.5

Affordable rates for a comfortable stay.

Staff

6.7

Friendly and helpful staff enhance guest experiences.

Food

5.7

Diverse menu with tasty options available.

Total Reviews

All Reviews (10)
Solo Traveller (5)
Group (1)
Couple (3)
Family (1)

Noisy and Disappointing

2.0

Horrible experience - the property or the rooms don't resemble the photos at all. There is a club at the property which has loud music till 2am. If you are choosing the stay for rest, please don't make the mistake.

Ronak Poddar •

Solo Traveller • Aug 2025

Poor Accommodation Experience

4.0

This hotel isn't for a lodging. It's not your place to rest. Management seems targeting at restaurant and bar. If you are foody on expensive food and liquor this place must be for you. Don't book with breakfast, you have a few options to choose it. Your money can't worth it.

Group • United States • Aug 2025

Room Size Issue

7.0

When we arrived the room was on renovation so I was asked to move to another known and that hotel room was very small in size.

Flag

Solo Traveller • India • May 2025

Enjoyable Stay Experience

8.0

The place is clean nice and amazing , you will have a great time ,the in-house restaurant is great you can order good food . I have stayed in deluxe room , the room was nice and cozy the bathrooms and other utilities were also good, the place has nice wifi and good electricity connections.

sandeep gupta •

Couple • Nov 2024

Unfortunate Experience

8.0

Booked this place because it was a this platform property however, it is handed over to a property called Penthouse.The rooms were okay, however the switch boards weren’t really working.People at the reception had no clue about the people staying in the property.The food was good.The service was also okay.The location wasn’t really appropriate.

Diksha Goel •

Solo Traveller • Oct 2024

Hotel Facilities

amenity
Access

24*7 Front Desk

Express Check-in/out

Smoking allowed

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Alarm clock

Bedside socket

Cupboard

Dining area (separate)

Dustbins

First Aid kit

Hand sanitiser

Ironing facilities

Linens

Marbled/tiled floor

Mini bar

Mirror

Shelf for clothes

Staircase access

Study table

Telephone

Wake-up call

Window

Workstation

amenity
Bathroom

Private bathroom

Shower

Toiletries

Towels

amenity
Family and kids

Family room

Kids' meal

amenity
Transfers and transport

Onsite car parking

amenity
Internet access

Internet services

amenity
Food and drinks

Restaurants

Room Service

Bar

In-Room Breakfast

amenity
Services and conveniences

Facilities for Differently-Abled Guests

Photocopy/fax in business center

Luggage Storage

Laundry Service

Contactless Check-in/Check-out

Food Delivery

Grooming

Invoice Provided

Smoking Area

Air conditioning in Public Area

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Cashless Payment Service

Hot water linen and laundry washing

No Shared Stationery

Physical Distancing of at least 1 metre

Protective Screens in Common Areas

Room Sealing after Sanitisation

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Temperature Check

First Aid kit

Contactless Check-in/Check-out

Hand sanitiser

amenity
Media and entertainment

Satellite channels

amenity
Languages spoken

English

Hindi

Hotel Policies

Check-in:

From: 1:00 PM

Check-out:

To: 11:00 AM

Children and extra beds

  • All children are welcome.
Infant 0-2 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-8 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 9 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Information

  • Year property opened - 2016
  • Number of floors - 3
  • Number of rooms - 9
  • Non-smoking rooms/floors - no
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Check-in until - 23:00

Frequently Asked Questions when booking Itsy Hotels The Villa Retreat

What is the location of Itsy Hotels The Villa Retreat?

Itsy Hotels The Villa Retreat is located at NH-31, MallaguriI, Pradhan Nagar, 734003.

What is the check-in and check-out time at Itsy Hotels The Villa Retreat?

The standard check-in time at Itsy Hotels The Villa Retreat is 1:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

Yes, breakfast is included in the room rate at Itsy Hotels The Villa Retreat.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Itsy Hotels The Villa Retreat.

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