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Rooms & Guests
NH-31, MallaguriI, Pradhan Nagar, 734003



Itsy Hotels The Villa Retreat provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, take advantage of the hotel's convenient on-site parking facilities.The hotel offers reception amenities including express check-in or check-out and luggage storage to ensure a comfortable stay for guests.Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises.Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind.Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy. You'll be pleased to know that select guest bathrooms offer bathroom amenities such as toiletries, ensuring a comfortable stay. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.
Internet services
Restaurants
Room Service
Bar
Facilities for Differently-Abled Guests
Air-conditioned rooms

Standard Room
Breakfast
Food & Beverage Discount 10%
+ ₹197 taxes and fees, per night, per room
7.4
Very Good
•15 reviews
90% positive reviews in last 3 months
Guest as saying
Around the property
The Science City
1.7 km
Coronation Bridge
1.94 km
Kanchenjunga Stadium
2.45 km
ISKCON Temple
3.94 km
Shoppers Stop
4.31 km
Cosmos Mall
5.09 km
Sed-Gyued Monastery
6.28 km
New Jalpaiguri Railway Station
6.52 km
Bagdogra Airport
10.35 km
Bhadrapur Airport
38.12 km
7.4
Very Good
15 Users
Guest Impressions
Guests appreciate the comfortable and cozy atmosphere.
Many enjoy the good food and dining options.
Location is convenient for exploring the area.
Cleanliness
7.7
Rooms and facilities maintained to a good standard.
Value for Money
7.5
Affordable rates for a comfortable stay.
Staff
6.7
Friendly and helpful staff enhance guest experiences.
Food
5.7
Diverse menu with tasty options available.
Noisy and Disappointing
2.0
Horrible experience - the property or the rooms don't resemble the photos at all. There is a club at the property which has loud music till 2am. If you are choosing the stay for rest, please don't make the mistake.
Ronak Poddar •
Solo Traveller • Aug 2025Poor Accommodation Experience
4.0
This hotel isn't for a lodging. It's not your place to rest. Management seems targeting at restaurant and bar. If you are foody on expensive food and liquor this place must be for you. Don't book with breakfast, you have a few options to choose it. Your money can't worth it.
Room Size Issue
7.0
When we arrived the room was on renovation so I was asked to move to another known and that hotel room was very small in size.
Enjoyable Stay Experience
8.0
The place is clean nice and amazing , you will have a great time ,the in-house restaurant is great you can order good food . I have stayed in deluxe room , the room was nice and cozy the bathrooms and other utilities were also good, the place has nice wifi and good electricity connections.
sandeep gupta •
Couple • Nov 2024Unfortunate Experience
8.0
Booked this place because it was a this platform property however, it is handed over to a property called Penthouse.The rooms were okay, however the switch boards weren’t really working.People at the reception had no clue about the people staying in the property.The food was good.The service was also okay.The location wasn’t really appropriate.
Diksha Goel •
Solo Traveller • Oct 202424*7 Front Desk
Express Check-in/out
Smoking allowed
24*7 Security
CCTV in common areas
Fire extinguisher
Safety/security feature
Air-conditioned rooms
Daily housekeeping
Alarm clock
Bedside socket
Cupboard
Dining area (separate)
Dustbins
First Aid kit
Hand sanitiser
Ironing facilities
Linens
Marbled/tiled floor
Mini bar
Mirror
Shelf for clothes
Staircase access
Study table
Telephone
Wake-up call
Window
Workstation
Private bathroom
Shower
Toiletries
Towels
Family room
Kids' meal
Onsite car parking
Internet services
Restaurants
Room Service
Bar
In-Room Breakfast
Facilities for Differently-Abled Guests
Photocopy/fax in business center
Luggage Storage
Laundry Service
Contactless Check-in/Check-out
Food Delivery
Grooming
Invoice Provided
Smoking Area
Air conditioning in Public Area
Anti-Viral Cleaning Items
Cashless Payment Service
Hot water linen and laundry washing
No Shared Stationery
Physical Distancing of at least 1 metre
Protective Screens in Common Areas
Room Sealing after Sanitisation
Safe Dining Space
Safety Protocol-trained staff
Sanitised kitchen and tableware
Temperature Check
First Aid kit
Contactless Check-in/Check-out
Hand sanitiser
Satellite channels
English
Hindi
Check-in:
From: 1:00 PM
Check-out:
To: 11:00 AM
1:00 PM
11:00 AM
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