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Pride Plaza Hotel Kolkata

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BG 12 Action Area 1B New Town, 700156

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Pride Plaza Hotel Kolkata provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers car hire and shuttle amenities for your ease in navigating around Kolkata. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, laundromat, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure your satisfaction, certain rooms in the hotel come fitted with linen service for a more pleasant stay. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs. Within specific rooms, a coffee or tea maker, bottled water and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Start your day stress-free at Pride Plaza Hotel Kolkata as breakfast is made available for you on the premises.How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Visitors wishing to create their personal culinary delights will appreciate the on-site BBQ facilities provided at this establishment.Throughout the day, engage in the entertaining activities available at Pride Plaza Hotel Kolkata. Unwind and conclude each day delightfully by stopping by massage, steam room, spa and sauna, ensuring a soothing experience.Unwind by the pool at hotel and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

Popular Facilities

Spa/sauna

Spa/sauna

Sauna

Sauna

Buffet Breakfast

Buffet Breakfast

Steam room

Steam room

Coffee Shop

Coffee Shop

24*7 Room Service

24*7 Room Service

Deluxe Twin
Recommended Deal

Deluxe Twin

Free Cancellation

Late check-in

Book with ₹0

₹9,116

+ ₹2,640 taxes and fees, per night, per room

6.7

Good

•

499 reviews

Poor staff behavior, leaking rooms and bathroom issues

Guest as saying

Staff not good

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JAYA Swargiary •

Business • India • Oct 2026

my room was full of leakages and the bathroom floor was permanently stained with chemical stains and it looked horrible . also there was a cockroach in my bathroom at night which flew and sat on my feet while i was using WCthe breakfast at property is dog food . literally they served me uncooked idlis and charged me 1100 for that shit . when i reported this , they seem unmoved as if its their daily dealings . shit property , pls dont book it . its cheap for a reason.

Flag

ixigoer •

Solo Traveller • India • Sep 2026

Very poor service. The staff's behavior is not good.

Flag

ixigoer •

Solo Traveller • Bangladesh • Sep 2026

Explore the Area

BG 12 Action Area 1B New Town, 700156

Around the property

    Victoria Memorial

    12.72 km

    Howrah Bridge

    11.92 km

    Dakshineswar Kali Temple

    13.52 km

    Kalighat Kali Temple

    13.55 km

    Eden Gardens

    10.53 km

    Mother Teresa Mission and Mother House

    11.23 km

    Central

    0.43 km

    Kolkata Gate

    1 km

    New Town Mela Ground

    0.69 km

    HomeTown

    0.44 km

    Axis Mall

    0.38 km

    Netaji Subhas Chandra Bose International Airport (CCU) - India

    7.8 km

    Snow Park, Axis Mall

    0.4 km

    Reliance Fresh Supermarket

    0.72 km

    New Town Metro Station

    2.37 km

    Jessore Airport (JSR) - Bangladesh

    97.94 km

    Indian Museum (Jadu Ghar)

    11.79 km

    College Street (Boi Para)

    10.13 km

    Eco Tourism Park

    3.84 km

    Senior's Park

    0.48 km

    Smritivan Park

    0.29 km

    Sanjeevani Health and Lifestyle Pvt Ltd

    0.24 km

    Rabindra Tirtha Station

    1.05 km

    Park Street

    11.81 km

    Reliance TimeOut

    0.36 km

6.7

Good

499 Users

Guest Impressions

spotlight icon

Staff behavior and service are poor.

Leaks, stained bathroom surfaces, pests, and faulty equipment affect room stays.

Breakfast includes undercooked food and costs 1100.

Food

4.0

Breakfast included uncooked idlis and was considered poor value at the charged price.

Staff

4.0

Service was consistently poor, with multiple complaints about staff behavior.

Cleanliness

4.0

The room had leakages, stained bathroom flooring, and a cockroach.

Room Comfort

4.0

The bed was uncomfortable, and hot water and air conditioning were unavailable.

Total Reviews

All Reviews (5)
Business (1)
Solo Traveller (3)
Couple (1)

Disappointing Staff Experience

2.0

Staff not good

Flag

JAYA Swargiary •

Business • India • Oct 2026

rooms are disgusting

2.0

my room was full of leakages and the bathroom floor was permanently stained with chemical stains and it looked horrible . also there was a cockroach in my bathroom at night which flew and sat on my feet while i was using WCthe breakfast at property is dog food . literally they served me uncooked idlis and charged me 1100 for that shit . when i reported this , they seem unmoved as if its their daily dealings . shit property , pls dont book it . its cheap for a reason.

Flag

ixigoer •

Solo Traveller • India • Sep 2026

Acceptable

3.2

Very poor service. The staff's behavior is not good.

Flag

ixigoer •

Solo Traveller • Bangladesh • Sep 2026

Uncomfortable Stay Issues

1.0

Bed was not good, lack of hot water in the bathroom, and AC was not working.

Flag

Pankoj •

Couple • India • Sep 2026

Above average

5.2

One lady in reception omg she was so bad behaviour.send her to any personal development institute for learn behaviour

Flag

ixigoer •

Solo Traveller • India • Aug 2026

Hotel Facilities

amenity
Access

24*7 Front Desk

Intercom

Non-smoking rooms

Soundproof rooms

amenity
Safety and security

Fire extinguisher

Safety/security feature

Smoke detectors

amenity
Room amenities

Sauna

Mini bar

LAN Internet access

Air-conditioned rooms

Daily housekeeping

Air purifier

Kitchen

Accessible Vanities

Alarm clock

Blackout curtains

Carpeted floor

Close-caption TV

Cupboard

Door Lever Handle

Dryer for clothes

First Aid kit

Free drinking water

Hair dryer

Hand sanitiser

Ironing facilities

Linens

Safe box

Shelf for clothes

Slippers

Soundproofing

Study table

Tea/Coffee maker

Telephone

Television

Transfer Shower

TTY/TTD compatibilty

Safety Deposit Box

amenity
Bathroom

Bathtub Grab Bar

Bathrobes

Private bathroom

Shower

Shower chair

Toiletries

Towels

amenity
Family and kids

In-house babysitter

amenity
Transfers and transport

Onsite car parking

Airport transfer

Bicycle parking

Car rental service

Shuttle service

amenity
Internet access

Internet services

amenity
Kitchen

Tea/Coffee maker

amenity
Food and drinks

Buffet Breakfast

Coffee Shop

24*7 Room Service

Bar

BBQ Facility

Kitchen

Alternative Meal Arrangement

amenity
Activities and sports

Spa/sauna

BBQ Facility

Indoor Swimming Pool

Fitness Centre

Bicycle Rental

Ticket Services

Tours

Kids' swimming pool

amenity
Accessibility

Close-caption TV

Elevator access

Wheelchair-accessible

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

amenity
Services and conveniences

Steam room

Contactless Check-in/Check-out

Facilities for Differently-Abled Guests

Air conditioning in Public Area

Concierge

Free car parking

Luggage Storage

Self-Service Laundry

ATM

Currency Exchange

Dry-Cleaning

Food Delivery

Grooming

Shops

Smoking Area

Photocopy/fax in business center

amenity
Safety and cleanliness

Safe Dining Space

First Aid kit

Hand sanitiser

Contactless Check-in/Check-out

Anti-Viral Cleaning Items

Cashless Payment Service

Common Area Disinfection (Daily)

Free Face Masks

Hot water linen and laundry washing

Hygiene Certification

Individually-wrapped food options

Mask-wearing staff

No Shared Stationery

Physical Distancing of at least 1 metre

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sealing after Sanitisation

Safety Protocol-trained staff

Sanitised kitchen and tableware

Sterilising Equipment

Temperature Check

Hotel Policies

Check-in:

From: 2:00 PM

Check-out:

To: 12:00 PM

Children and extra beds

Infant 0-1 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s)
  • Must use an extra bed which will incur an additional charge.
Guests above 6 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Distance from city center - 18.00 Km
  • Travel time to airport (minutes) - 20
  • Year property opened - 2012
  • Room voltage - 220
  • Number of rooms - 153
  • Airport transfer fee - 1100 INR
  • Breakfast charge (unless included in room price) - 500 INR
  • Number of restaurants - 1
  • Number of bars/lounges - 1

Property Announcements

  • The property reserves the right of admission. Accommodation can be denied to guests posing as married couples if suitable ID proof is not presented at the time of check-in.
    Please be informed that the swimming pool will be temporarily closed from 15 November 2026 until 31 March 2027
    Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Frequently Asked Questions when booking Pride Plaza Hotel Kolkata

What is the location of Pride Plaza Hotel Kolkata?

Pride Plaza Hotel Kolkata is located at BG 12 Action Area 1B New Town, 700156.

What is the check-in and check-out time at Pride Plaza Hotel Kolkata?

The standard check-in time at Pride Plaza Hotel Kolkata is 2:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Pride Plaza Hotel Kolkata.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Pride Plaza Hotel Kolkata.

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