The Bankhim Residency

I am extremely disappointed with my stay at Bankhim Residency. The manager was very rude and unprofessional throughout our visit. The service was poor, and the staff did not seem interested in addressing guests' concerns.One of the reasons we chose this hotel was the complimentary breakfast, but the hotel restaurant was not even open as expected. Even basic necessities such as drinking water were not provided properly. Additionally, the rooms were not clean, and no room cleaning service was carried out during our stay.Overall, the hospitality, cleanliness, and customer service were far below expectations. I would not recommend this hotel to others and hope the management takes serious steps to improve the guest experience.

Location of the Hotel is very good, views from this place is excellent, hospitality is very good as all the members of the family is committed for excellence. Mr. Devasish is excellent person and supervise the Hotel and who gives prominence to each customer needs

Our stay at The Bankhim Residency in Gangtok was absolutely fantastic and an integral part of our memorable trip to Sikkim.From the moment we arrived, we were impressed by the warm hospitality of the entire staff. The service was prompt, professional, and genuinely caring’they went the extra mile to make us feel welcome and comfortable.The rooms were spotlessly clean, well-maintained, and surprisingly spacious. We were lucky to have a room with a balcony, and the breathtaking panoramic view of the mountains (especially on a clear morning!) was truly mesmerizing. It was the perfect, serene escape from the city bustle.While the hotel is slightly away from the bustling MG Marg, we found this to be a huge plus, as it offered a peaceful and tranquil environment. Taxis were easily available to commute to the main market whenever needed.The in-house food was delicious, served fresh, and felt very homely’a perfect end to a day of sightseeing.Overall, The Bankhim Residency is a true gem. We highly recommend this hotel to anyone looking for a clean, comfortable, and beautifully located place to stay in Gangtok. We would love to return!Review video - @thebongpritu (youtube)

Hotel Bankhim residency the one of the best hotels in Gangtok. I recently lodged there. Rooms are very cleaned and equipped with all essential things.Most of the rooms has mountain view. You can easily take the enjoy of mist in morning and the time of evening. Hotel staff are very polite and always ready to serve you better. Kitchen and dinning hall is well maintained. Hot water facility is available. Though the hotel is not decorative but best in service. Mountain view is adorable. Hotel is far from main city. You can take any running cab to reach MG Marg or any point of the City. It's very near to lower Helipad area.I recommend this hotel. you can book through any online booking sites.

Room service was not up to the mark.The bathroom was clean and accessories were there for only 1 person.Nicely maintained a neat and clean room was there.You will find amazing and expensive Food here.The hotel is Budget friendly but the food is a little expensive and the taste is also not that great.You have lots of varieties in veg as well as non vegPeople here are cooperative and friendly.Happy visiting.Enjoy your room and meal.