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Rooms & Guests
G.T. Road Opposite to Municipal Corporation, 144401



At The Imperial Poonam Hotel, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Discover the wonders of Phagwara with ease by utilizing the services provided by taxi and car hire.Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth.Always look your best in your preferred attire with the dry cleaning service and laundry service provided at The Imperial Poonam Hotel.Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the The Imperial Poonam Hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service and blackout curtains to ensure your comfort and convenience.A few chosen rooms are equipped with daily newspaper, television and cable TV to ensure guest amusement.In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. At The Imperial Poonam Hotel, each day commences with a scrumptious breakfast offered at no additional cost.All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.At The Imperial Poonam Hotel, experience the ease of having groceries brought straight to your accommodation through their efficient service. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available.At The Imperial Poonam Hotel, guests can take pleasure in the delightful recreational amenities provided for their entertainment.Conclude your days in complete tranquility by visiting the salon situated precisely at the hotel.
Breakfast Available
Coffee Shop
24*7 Room Service
Bar
Terrace
BBQ Facility

Deluxe Room
Parking
Book with ₹0
+ ₹372 taxes and fees, per night, per room
7.3
Very Good
•316 reviews
Slow room readiness, booking issues and rude staff
Guest as saying
Around the property
Shri Geeta Bhawan Sabha Mandir
1.24 km
Gaggal Airport
114.42 km
Sri Guru Ram Dass Jee International Airport
105.97 km
Adampur Airport
22.24 km
Allama Iqbal International Airport
133.23 km
Shri Guru Ravidas Mandir Chak Hakim
2.55 km
Bathinda Airport
143.77 km
Town Hall Park
0.89 km
Chandigarh Airport
114.93 km
Shimla Airport
124.24 km
7.3
Very Good
316 Users
Guest Impressions
Staff service ranges from helpful and welcoming to rude, uncooperative, and unprofessional.
Food is often tasty, though quality is sometimes average or below expectations.
Location is convenient for transport connections, shopping areas, markets, and city access.
Location
9.0
The location was convenient and suitable for staying.
Food
8.5
Food was generally tasty and well regarded, though one breakfast rating was moderate.
Value for Money
8.0
The hotel offered a nice price and strong overall value.
Cleanliness
6.0
Some rooms were clean, while others had mould and poor conditions.
Room Comfort
5.0
Room comfort was inconsistent, with leaks, damaged flooring, privacy concerns, and missing hot water.
Great Stay With Views
2.0
Hello everyone
Nikhil Ghuliani •
Couple • Sep 2026Meets Expectations Perfectly
10
Everything meets the expectations perfectly ❣️‼️❣️
Ishupal Shilta •
Solo Traveller • Aug 2026Exceptional Experience
10
Outstanding
Gopakumar •
Solo Traveller • Aug 2026Disappointing Hotel Experience
4.0
I had a really frustrating stay here. We booked two rooms through an online site (since they don't allow 3 adults and 1 child in one room). When we arrived, they hadn't even checked our booking and only gave us one room. After talking to them, they finally gave us the second room, but we had to wait a long time for it to be cleaned. Once we got in, there were no shower gels or basic amenities, and they never came to refill them.The room issues didn't stop there. The electric kettle wasn't clean, the AC switches weren't working, and the key card sensor on the door was so terrible that even the hotel staff couldn't get it to open lol.The next day, we went for our included breakfast, only to be told right away that we had to pay. They didn't even check our booking first! I had to march to the reception to prove breakfast was included. They finally confirmed it, but didn't even bother to say sorry.Honestly, don't fall for the images shown on Google. The food was good, but nothing else was value for money. The only thing they did on time was call us at checkout to make sure we left ’?. Bad experience, wouldn't recommend.
Ad��wa��d�� ��a������s�� •
Group • Aug 2026Frustrating Stay Experience
4.0
My stay here was very frustrating. We reserved two rooms online because they don't allow 3 adults and 1 child in a single room. When we arrived, they hadn't checked our reservation and only gave us one room. After discussing it, they finally provided the second room, but we had to wait a long time for it to be cleaned. Once inside, there were no shower gels or basic supplies, and they never replenished them. The problems continued: the electric kettle was dirty, the AC controls didn't work, and the door's key card sensor was so bad that even staff struggled to open it. The next morning at breakfast, we were immediately told we had to pay, without checking our booking. I had to go to reception to prove breakfast was included. They confirmed it but didn't apologize. Don't trust the photos on Google. The food was good, but nothing else was worth the price. The only thing they did promptly was call us at checkout to confirm we left. Overall, a bad experience; I wouldn't recommend it.
Adнwaιdн Ѕaϳεεsн •
Solo Traveller • Aug 2026Late Check-in Supported
Express Check-in/out
Non-smoking rooms
Private Check-in/out
Soundproof rooms
Suitable for adults
24*7 Security
Fire extinguisher
LAN Internet access
Air-conditioned rooms
Daily housekeeping
Refrigerator
Dryer for clothes
Ironing facilities
Shelf for clothes
Slippers
Smoke detector
Safety Deposit Box
Shower
In-house babysitter
Kids' meal
Onsite car parking
Airport transfer
Electric Vehicle Charging Station
Car rental service
Taxi/Cab service
Internet services
Refrigerator
Breakfast Available
Coffee Shop
24*7 Room Service
Bar
BBQ Facility
Alternative Meal Arrangement
Grocery Delivery
BBQ Facility
Ticket Services
Tours
Elevator access
Wheelchair-accessible
Satellite channels
Elevator access
English
Hindi
Terrace
Air conditioning in Public Area
Concierge
Free car parking
Luggage Storage
Laundry Service
Fireplace
ATM
Convenience Store
Currency Exchange
Doorman
Dry-Cleaning
Gift/Souvenir Shop
Grooming
Heating in Public Area
Postal Service
Salon
Shops
Smoking Area
Photocopy/fax in business center
Check-in:
From: 2:00 PM
Check-out:
To: 12:00 PM
2:00 PM
12:00 PM
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