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The Imperial Poonam Hotel

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G.T. Road Opposite to Municipal Corporation, 144401

BallroomEntrance
17+ Photos

Tasty Food

Tasty, fresh dishes with excellent dining and prompt restaurant service are available.

Prime Location

Convenient location near shops, restaurants, city bazaars, and the railway station.

At The Imperial Poonam Hotel, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Discover the wonders of Phagwara with ease by utilizing the services provided by taxi and car hire.Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth.Always look your best in your preferred attire with the dry cleaning service and laundry service provided at The Imperial Poonam Hotel.Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the The Imperial Poonam Hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service and blackout curtains to ensure your comfort and convenience.A few chosen rooms are equipped with daily newspaper, television and cable TV to ensure guest amusement.In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. At The Imperial Poonam Hotel, each day commences with a scrumptious breakfast offered at no additional cost.All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.At The Imperial Poonam Hotel, experience the ease of having groceries brought straight to your accommodation through their efficient service. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available.At The Imperial Poonam Hotel, guests can take pleasure in the delightful recreational amenities provided for their entertainment.Conclude your days in complete tranquility by visiting the salon situated precisely at the hotel.

Popular Facilities

Breakfast Available

Breakfast Available

Coffee Shop

Coffee Shop

24*7 Room Service

24*7 Room Service

Bar

Bar

Terrace

Terrace

BBQ Facility

BBQ Facility

Deluxe Room
Recommended Deal

Deluxe Room

Free Cancellation

Parking

Book with ₹0

₹2,608

+ ₹372 taxes and fees, per night, per room

7.3

Very Good

•

316 reviews

Slow room readiness, booking issues and rude staff

Guest as saying

Hello everyone

Nikhil Ghuliani •

Couple • Sep 2026

Everything meets the expectations perfectly ❣️‼️❣️

Ishupal Shilta •

Solo Traveller • Aug 2026

Outstanding

Gopakumar •

Solo Traveller • Aug 2026

Explore the Area

G.T. Road Opposite to Municipal Corporation, 144401

Around the property

    Shri Geeta Bhawan Sabha Mandir

    1.24 km

    Gaggal Airport

    114.42 km

    Sri Guru Ram Dass Jee International Airport

    105.97 km

    Adampur Airport

    22.24 km

    Allama Iqbal International Airport

    133.23 km

    Shri Guru Ravidas Mandir Chak Hakim

    2.55 km

    Bathinda Airport

    143.77 km

    Town Hall Park

    0.89 km

    Chandigarh Airport

    114.93 km

    Shimla Airport

    124.24 km

7.3

Very Good

316 Users

Guest Impressions

spotlight icon

Staff service ranges from helpful and welcoming to rude, uncooperative, and unprofessional.

Food is often tasty, though quality is sometimes average or below expectations.

Location is convenient for transport connections, shopping areas, markets, and city access.

Location

9.0

The location was convenient and suitable for staying.

Food

8.5

Food was generally tasty and well regarded, though one breakfast rating was moderate.

Value for Money

8.0

The hotel offered a nice price and strong overall value.

Cleanliness

6.0

Some rooms were clean, while others had mould and poor conditions.

Room Comfort

5.0

Room comfort was inconsistent, with leaks, damaged flooring, privacy concerns, and missing hot water.

Total Reviews

All Reviews (10)
Couple (2)
Solo Traveller (7)
Group (1)

Great Stay With Views

2.0

Hello everyone

Nikhil Ghuliani •

Couple • Sep 2026

Meets Expectations Perfectly

10

Everything meets the expectations perfectly ❣️‼️❣️

Ishupal Shilta •

Solo Traveller • Aug 2026

Exceptional Experience

10

Outstanding

Gopakumar •

Solo Traveller • Aug 2026

Disappointing Hotel Experience

4.0

I had a really frustrating stay here. We booked two rooms through an online site (since they don't allow 3 adults and 1 child in one room). When we arrived, they hadn't even checked our booking and only gave us one room. After talking to them, they finally gave us the second room, but we had to wait a long time for it to be cleaned. Once we got in, there were no shower gels or basic amenities, and they never came to refill them.The room issues didn't stop there. The electric kettle wasn't clean, the AC switches weren't working, and the key card sensor on the door was so terrible that even the hotel staff couldn't get it to open lol.The next day, we went for our included breakfast, only to be told right away that we had to pay. They didn't even check our booking first! I had to march to the reception to prove breakfast was included. They finally confirmed it, but didn't even bother to say sorry.Honestly, don't fall for the images shown on Google. The food was good, but nothing else was value for money. The only thing they did on time was call us at checkout to make sure we left ’?. Bad experience, wouldn't recommend.

Ad��wa��d�� ��a������s�� •

Group • Aug 2026

Frustrating Stay Experience

4.0

My stay here was very frustrating. We reserved two rooms online because they don't allow 3 adults and 1 child in a single room. When we arrived, they hadn't checked our reservation and only gave us one room. After discussing it, they finally provided the second room, but we had to wait a long time for it to be cleaned. Once inside, there were no shower gels or basic supplies, and they never replenished them. The problems continued: the electric kettle was dirty, the AC controls didn't work, and the door's key card sensor was so bad that even staff struggled to open it. The next morning at breakfast, we were immediately told we had to pay, without checking our booking. I had to go to reception to prove breakfast was included. They confirmed it but didn't apologize. Don't trust the photos on Google. The food was good, but nothing else was worth the price. The only thing they did promptly was call us at checkout to confirm we left. Overall, a bad experience; I wouldn't recommend it.

Adнwaιdн Ѕaϳεεsн •

Solo Traveller • Aug 2026

Hotel Facilities

amenity
Access

Late Check-in Supported

Express Check-in/out

Non-smoking rooms

Private Check-in/out

Soundproof rooms

Suitable for adults

amenity
Safety and security

24*7 Security

Fire extinguisher

amenity
Room amenities

LAN Internet access

Air-conditioned rooms

Daily housekeeping

Refrigerator

Dryer for clothes

Ironing facilities

Shelf for clothes

Slippers

Smoke detector

Safety Deposit Box

amenity
Bathroom

Shower

amenity
Family and kids

In-house babysitter

Kids' meal

amenity
Transfers and transport

Onsite car parking

Airport transfer

Electric Vehicle Charging Station

Car rental service

Taxi/Cab service

amenity
Internet access

Internet services

amenity
Kitchen

Refrigerator

amenity
Food and drinks

Breakfast Available

Coffee Shop

24*7 Room Service

Bar

BBQ Facility

Alternative Meal Arrangement

Grocery Delivery

amenity
Activities and sports

BBQ Facility

Ticket Services

Tours

amenity
Accessibility

Elevator access

Wheelchair-accessible

amenity
Media and entertainment

Satellite channels

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

amenity
Services and conveniences

Terrace

Air conditioning in Public Area

Concierge

Free car parking

Luggage Storage

Laundry Service

Fireplace

ATM

Convenience Store

Currency Exchange

Doorman

Dry-Cleaning

Gift/Souvenir Shop

Grooming

Heating in Public Area

Postal Service

Salon

Shops

Smoking Area

Photocopy/fax in business center

Hotel Policies

Check-in:

From: 2:00 PM

Check-out:

To: 12:00 PM

Children and extra beds

  • All children are welcome.
Infant 0-2 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 6 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Year property opened - 2016
  • Number of floors - 4
  • Number of rooms - 30
  • Daily Internet/Wi-Fi fee - 0 INR
  • Non-smoking rooms/floors - yes
  • Breakfast charge (unless included in room price) - 499 INR
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Reception open until - 00:00
  • Daily parking fee - 0 INR
  • Check-out from - 11:00
  • Check-in until - 00:00

Frequently Asked Questions when booking The Imperial Poonam Hotel

What is the location of The Imperial Poonam Hotel?

The Imperial Poonam Hotel is located at G.T. Road Opposite to Municipal Corporation, 144401.

What is the check-in and check-out time at The Imperial Poonam Hotel?

The standard check-in time at The Imperial Poonam Hotel is 2:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at The Imperial Poonam Hotel.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at The Imperial Poonam Hotel.

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