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The Imperial Poonam Hotel

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G.T. Road Opposite to Municipal Corporation, 144401

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17+ Photos

Centrally Located

Great location in the center of Phagwara, ideal for travelers.

Tasty Food

Delicious food options available, highly praised by guests.

Excellent Service

Professional and polite staff providing great service throughout the stay.

At The Imperial Poonam Hotel, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking.Discover the wonders of Phagwara with ease by utilizing the services provided by taxi and car hire.Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures.Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at The Imperial Poonam Hotel.Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the The Imperial Poonam Hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service and blackout curtains to ensure your comfort and convenience. A few chosen rooms are equipped with daily newspaper, television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar.In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. At The Imperial Poonam Hotel, each day commences with a scrumptious breakfast offered at no additional cost. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.At The Imperial Poonam Hotel, experience the ease of having groceries brought straight to your accommodation through their efficient service.Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available.At The Imperial Poonam Hotel, guests can take pleasure in the delightful recreational amenities provided for their entertainment.Conclude your days in complete tranquility by visiting the salon situated precisely at the hotel.

Popular Facilities

LAN Internet access

LAN Internet access

Breakfast Available

Breakfast Available

24*7 Room Service

24*7 Room Service

Bar

Bar

Wheelchair-accessible

Wheelchair-accessible

Air-conditioned rooms

Air-conditioned rooms

Deluxe Room
Recommended Deal

Deluxe Room

Free Cancellation

Parking

Book with ₹0

₹2,610

+ ₹372 taxes and fees, per night, per room

7.4

Very Good

•

72 reviews

88% positive reviews in last 3 months

Guest as saying

Outstanding

Gopakumar •

Solo Traveller • Aug 2026

My stay here was very frustrating. We reserved two rooms online because they don't allow 3 adults and 1 child in a single room. When we arrived, they hadn't checked our reservation and only gave us one room. After discussing it, they finally provided the second room, but we had to wait a long time for it to be cleaned. Once inside, there were no shower gels or basic supplies, and they never replenished them. The problems continued: the electric kettle was dirty, the AC controls didn't work, and the door's key card sensor was so bad that even staff struggled to open it. The next morning at breakfast, we were immediately told we had to pay, without checking our booking. I had to go to reception to prove breakfast was included. They confirmed it but didn't apologize. Don't trust the photos on Google. The food was good, but nothing else was worth the price. The only thing they did promptly was call us at checkout to confirm we left. Overall, a bad experience; I wouldn't recommend it.

Adнwaιdн Ѕaϳεεsн •

Solo Traveller • Aug 2026

The reception guy is misbehaving with me.

Flag

Sumit •

Couple • India • Jul 2026

Explore the Area

G.T. Road Opposite to Municipal Corporation, 144401

Around the property

    Town Hall Park

    0.89 km

    Shri Geeta Bhawan Sabha Mandir

    1.24 km

    Shri Guru Ravidas Mandir Chak Hakim

    2.55 km

    Adampur Airport

    22.24 km

    Sri Guru Ram Dass Jee International Airport

    105.97 km

    Gaggal Airport

    114.42 km

    Chandigarh Airport

    114.93 km

    Shimla Airport

    124.24 km

    Allama Iqbal International Airport

    133.23 km

    Bathinda Airport

    143.77 km

7.4

Very Good

72 Users

Guest Impressions

spotlight icon

Guests appreciate the family-friendly amenities and activities available.

70% of users were happy with the location near the highway.

Guests appreciated staff for their good service.

Value for Money

8.8

Affordable rates for quality services and amenities.

Location

8.7

Centrally located near major attractions and transport links.

Food

8.0

Diverse menu with delicious options for all tastes.

Cleanliness

8.0

Rooms and facilities maintained to a satisfactory standard.

Staff

6.9

Friendly and professional staff ensuring guest satisfaction.

Room Comfort

5.1

Comfortable rooms with essential amenities for a pleasant stay.

Total Reviews

All Reviews (10)
Solo Traveller (7)
Couple (1)
Family (1)
Business (1)

Exceptional Experience

10.0

Outstanding

Gopakumar •

Solo Traveller • Aug 2026

Frustrating Stay Experience

4.0

My stay here was very frustrating. We reserved two rooms online because they don't allow 3 adults and 1 child in a single room. When we arrived, they hadn't checked our reservation and only gave us one room. After discussing it, they finally provided the second room, but we had to wait a long time for it to be cleaned. Once inside, there were no shower gels or basic supplies, and they never replenished them. The problems continued: the electric kettle was dirty, the AC controls didn't work, and the door's key card sensor was so bad that even staff struggled to open it. The next morning at breakfast, we were immediately told we had to pay, without checking our booking. I had to go to reception to prove breakfast was included. They confirmed it but didn't apologize. Don't trust the photos on Google. The food was good, but nothing else was worth the price. The only thing they did promptly was call us at checkout to confirm we left. Overall, a bad experience; I wouldn't recommend it.

Adнwaιdн Ѕaϳεεsн •

Solo Traveller • Aug 2026

Disappointing Staff Experience

1.0

The reception guy is misbehaving with me.

Flag

Sumit •

Couple • India • Jul 2026

Pleasant Stay

10.0

Nice hotel

AGRAWAL COMPUTERS •

Solo Traveller • Jul 2026

Wonderful Friendly Stay

10.0

Enjoyed a wonderful two-day visit at Poonam Hotel. The reception and service team were courteous, supportive, and friendly. The rooms were tidy, the meals delicious, and the service outstanding overall. Grateful to the whole staff for their amazing hospitality. Strongly suggest this place💖

Jessica Sidhu •

Solo Traveller • Jul 2026

Hotel Facilities

amenity
Access

Late Check-in Supported

Express Check-in/out

Non-smoking rooms

Private Check-in/out

Soundproof rooms

Suitable for adults

amenity
Safety and security

24*7 Security

Fire extinguisher

amenity
Room amenities

LAN Internet access

Air-conditioned rooms

Daily housekeeping

Refrigerator

Dryer for clothes

Ironing facilities

Shelf for clothes

Slippers

Smoke detector

Safety Deposit Box

amenity
Bathroom

Shower

amenity
Family and kids

In-house babysitter

Kids' meal

amenity
Transfers and transport

Onsite car parking

Airport transfer

Electric Vehicle Charging Station

Car rental service

Taxi/Cab service

amenity
Internet access

Internet services

amenity
Kitchen

Refrigerator

amenity
Food and drinks

Breakfast Available

24*7 Room Service

Bar

BBQ Facility

Alternative Meal Arrangement

Coffee Shop

Grocery Delivery

amenity
Activities and sports

Ticket Services

Tours

BBQ Facility

amenity
Accessibility

Wheelchair-accessible

Elevator access

amenity
Media and entertainment

Satellite channels

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

amenity
Services and conveniences

Photocopy/fax in business center

Luggage Storage

Terrace

Laundry Service

Fireplace

ATM

Convenience Store

Currency Exchange

Doorman

Dry-Cleaning

Gift/Souvenir Shop

Grooming

Heating in Public Area

Postal Service

Salon

Shops

Smoking Area

Free car parking

Air conditioning in Public Area

Concierge

Hotel Policies

Check-in:

From: 2:00 PM

Check-out:

To: 12:00 PM

Children and extra beds

  • All children are welcome.
Infant 0-2 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 6 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Year property opened - 2016
  • Number of floors - 4
  • Number of rooms - 30
  • Daily Internet/Wi-Fi fee - 0 INR
  • Non-smoking rooms/floors - yes
  • Breakfast charge (unless included in room price) - 499 INR
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Reception open until - 00:00
  • Daily parking fee - 0 INR
  • Check-out from - 11:00
  • Check-in until - 00:00

Frequently Asked Questions when booking The Imperial Poonam Hotel

What is the location of The Imperial Poonam Hotel?

The Imperial Poonam Hotel is located at G.T. Road Opposite to Municipal Corporation, 144401.

What is the check-in and check-out time at The Imperial Poonam Hotel?

The standard check-in time at The Imperial Poonam Hotel is 2:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at The Imperial Poonam Hotel.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at The Imperial Poonam Hotel.
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