THE OAK RESORT, GOA

This has been one of the worst hotel stays I've ever experienced, and honestly, there should be an option to rate it zero stars because even one star feels too generous. From the moment you arrive, the experience is off to a bad start. The security staff act as if they're doing you a big favor by letting you in, showing no basic politeness, greetings, or proper manners toward guests. For a hotel, this is completely unacceptable. At the reception, instead of a warm welcome or assistance, you’re left unsure who is supposed to help you. No one was available to assist with luggage or guide us through check-in. The most aggravating part was checkout. If the receptionist makes any promises during your stay, my advice is to get them in writing because verbal commitments are not reliable. At checkout, you might be confronted with something totally different than what was agreed upon, leaving you shocked and angry. Then there was the hygiene problem. Our bathroom had unwanted little creatures, which is definitely not the kind of hospitality anyone expects after paying to stay. Regarding the complimentary breakfast, I’d suggest skipping it. Even if it’s included, not everything complimentary is worth eating. Overall, this hotel seriously needs to improve its guest service, staff behavior, communication, cleanliness, and basic hospitality. A hotel stay should make you feel welcome, comfortable, and relaxed—not frustrated, disappointed, and cheated. Would I stay here again? No way. Would I recommend it? Absolutely not. If you’re planning a trip and considering this place, read the reviews carefully and think twice before booking. My experience was terrible and negatively affected my entire trip.

This was one of my worst experiences at that resort. I wouldn't think about returning. The staff and management were completely ineffective.

I attended a 25th anniversary party yesterday and found the food to be salty, especially the snacks that were served.

Terrible service! I was here with my wife and two children, including our one-month-old baby. A waiter brought out someone who was completely drunk from the kitchen to talk to us, likely because he was causing trouble there. The owner, Mr. Ved Kauntankar, was present but did nothing. We decided to leave. This is unsafe! I hope the restaurant improves.

The food was good, the atmosphere was nice, and it’s a great spot to eat and have a drink.