Just like airlines, railways will soon issue linked PNRs for connecting journeys that will allow passengers to cancel their onward journey without paying any cancellation fee.
This facility will begin from April 1 and will benefit passengers who are booked on continuous trains for their onward journeys. So, in case of heavy fog or protests or any kind of delay, cancellation will be available.
A railway board order said, “In case of linked PNRs, if a rail passenger misses connecting train owing to late running of the train by which he had been travelling, the fare for untravelled portion shall be refunded, without levying any cancellation or clerkage charge.”Book Trains
Although, the passenger has to surrender the ticket for such refunds within 3 hours of the actual arrival time of the 1st train. This facility is applicable for both e-tickets and counter tickets or even a combination of both for all classes.
A senior official said, “This will greatly help passengers as they will not be in fear of losing money if they miss their connecting train. There were instances that the non-linking of PNRs resulted in problems for passengers during cancellation of tickets. This will be easier now.”