Blue Bells Resorts

Note: My booking was with Blue Bells Resort. The management relocated us to Spice Jungle (same management) citing a water issue — informed only after we reached the pickup point.We stayed 2 nights and it was disappointing from start to finish.Check-in: Despite calling them twice before arrival, they only informed us about the relocation when we were already at the pickup point. Then made us wait 30 minutes for a jeep that covers 500m.Rooms: Stank of damp sheets and had large insects including a huge spider inside. Basic housekeeping was clearly lacking.Checkout morning: No hot water in either room — geyser under maintenance. Maintenance couldn't fix it. We asked to use a vacant room's bathroom — denied. Eventually they brought hot water in a bucket. We left an hour behind schedule because of this.The jeep again: Made us wait another 30 minutes at checkout despite prior notice. Reason? The driver was asleep.To top it all — Spice Jungle is more expensive than Blue Bells, the property we originally booked.Would not recommend this place to anyone. Terrible maintenance, poor communication and zero accountability.

Family • India • Jul 2026

Date: 7.07.2026’’’’’ (1/5)I chose Blue Bell Resort, Munnar based on its positive Google reviews, but unfortunately, my experience was very disappointing.The service was extremely poor. Food was served very late, and even getting a cup of tea or coffee took an unreasonably long time. The quality and taste of the food were also below expectations.The TV in the room was not working, the water supply was very poor, and the road leading to the resort was in very bad condition, making the journey difficult.This resort is not suitable for senior citizens (50+ years) due to the difficult access and lack of proper facilities.Overall, my stay was a complete disappointment. I would not recommend this resort unless they significantly improve their service, food quality, maintenance, and guest facilities.

I picked Blue Bell Resort, Munnar because of its good Google reviews, but sadly, my stay was very unsatisfactory. The service was really bad. Food arrived very late, and even getting tea or coffee took too long. The food's quality and taste were disappointing. The room's TV didn't work, water supply was poor, and the road to the resort was in terrible shape, making travel tough. This place isn't good for seniors (50+ years) because of hard access and lack of proper amenities. Overall, my experience was very disappointing. I wouldn't suggest this resort unless they make big improvements in service, food, upkeep, and guest facilities.

Honestly, this hotel is not good. There are many issues like bad food, water problems in the bathroom, and poor kitchen service. At 7:30 in the morning, there was no chef available in the restaurant, and I am used to having tea early in the morning, but no one was there.

A lovely and tranquil location