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Issacs Residency

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Munnar - Gudarala Rd, Mattupetty, Munnar, Kerala 685612, Munnar, 685612

Mountain Ultima Room
Hotel Gym
12+ Photos

Centrally Located

Conveniently situated in the heart of Munnar, close to attractions.

Tasty Food

Delicious meals with a variety of options, highly praised by guests.

Excellent Service

Friendly and attentive staff providing exceptional hospitality throughout the stay.

Clean and Sanitized

Rooms and facilities are well-maintained and hygienic, ensuring guest comfort.

Overlooking the mountains, Issacs Residency is an ideal option for the leisure travelers.

Issacs Residency offers Wi-Fi access to its guests. This hotel in Munnar is at a walking distance from the Tea Museum. This hotel has 32 well-appointed rooms, spread across 3 floors. Wardrobe, television, makeup mirror, tea/coffee maker and attached bathroom with hot and cold running water facility are some of the conveniences offered in the room. Issacs Residency provides various facilities that include front desk, luggage storage, conference room, elevator, travel desk and parking facility. power backup, laundry and room service are also offered for the convenience of the guests. The hotel in Munnar is accessible via travel hub such as KSRTC Depot Munnar (2 km). The closest airport to this property is Cochin International Airport (107 km). Some of the tourist attractions are Pothamedu View Point (4 km) and Munnar Headworks Dam (3 km). What people love the most about this property is its great location and hospitality.

Book now and enjoy world class services at Issacs Residency.

Popular Facilities

Internet services

Internet services

Breakfast

Breakfast

Room Service

Room Service

Fitness Centre

Fitness Centre

Housekeeping

Housekeeping

24*7 Security

24*7 Security

Superior Twin Room
Recommended Deal

Superior Twin Room

Free Cancellation

Complimentary Wifi

Complimentary Mineral Water

₹3,021

+ ₹473 taxes and fees, per night, per room

8.6

Excellent

1412 reviews

93% positive reviews in last 3 months

Guest as saying

Everything was good.

Flag

Gowtham •

Couple • India • Mar 2026

The stay was nice. The room was spacious and clean. All the services provided are good. The staffs behaviour was nice and good. The food was good. In room dining was good and they provided the food within 20 minutes. Overall the stay was excellent.

Merita S Immanuel •

Solo Traveller • Feb 2026

The purpose of this trip was to enjoy nature and experience the calm that Munnar is known for. Unfortunately, a series of poor choices led to a disappointing stay ’ starting with booking through Booking.com, travelling during a long weekend, and finally, selecting this hotel.To be fair, the hotel itself is not terrible, but there are several important points potential guests should consider before booking. The property is located at a busy market junction. During peak holiday periods, the road outside is so congested that taking your car out becomes a challenge. Even a simple walk outside for a cup of tea feels stressful rather than relaxing. If you are expecting scenic views, a balcony, or a peaceful atmosphere, this is not the place for you.The staff are not particularly warm and enforce some unusual and restrictive rules ’ for example, only one bottle of filtered water per room, regardless of the number of occupants. Even with two guests, an additional bottle is refused. Breakfast is extremely basic, repetitive, and poorly managed. Although breakfast timing is listed as starting at 7:30 AM, even at 8:15 AM items were still being brought out from the kitchen. There was also a clear lack of wait staff available to assist with water, refills, or basic service.The rooms had a noticeable mouldy smell, which is understood due to the weather. While the staff eventually tried to accommodate us, this only happened after significant miscommunication between teams, which further added to the frustration. Overall, the general atmosphere and attitude felt off throughout the stay. The experience left a very bad impression, and for the first time ever, we chose to check out early.

Nandini Ramarao •

Solo Traveller • Jan 2026

Explore the Area

Munnar - Gudarala Rd, Mattupetty, Munnar, Kerala 685612, Munnar, 685612

8.6

Excellent

1k+ Users

Guest Impressions

spotlight icon

Guests appreciate the family-friendly amenities and activities available.

Many guests enjoyed the central location for easy access.

Staff is noted for their helpfulness and attentiveness.

Location

9.0

Conveniently located near major attractions and transport.

Cleanliness

8.7

Rooms and facilities maintained to a high standard.

Staff

8.5

Friendly and attentive staff providing excellent service.

Room Comfort

8.4

Spacious and well-furnished rooms for a relaxing stay.

Food

8.0

Diverse menu with delicious options for all tastes.

Value For Money

7.8

Offers competitive pricing for quality services.

Total Reviews

All Reviews (10)
Couple (1)
Solo Traveller (7)
Group (1)
Family (1)

Pleasant Stay

10.0

Everything was good.

Flag

Gowtham •

Couple • India • Mar 2026

Great Service & Comfort

10.0

The stay was nice. The room was spacious and clean. All the services provided are good. The staffs behaviour was nice and good. The food was good. In room dining was good and they provided the food within 20 minutes. Overall the stay was excellent.

Merita S Immanuel •

Solo Traveller • Feb 2026

Stressful and Disappointing Stay

6.0

The purpose of this trip was to enjoy nature and experience the calm that Munnar is known for. Unfortunately, a series of poor choices led to a disappointing stay ’ starting with booking through Booking.com, travelling during a long weekend, and finally, selecting this hotel.To be fair, the hotel itself is not terrible, but there are several important points potential guests should consider before booking. The property is located at a busy market junction. During peak holiday periods, the road outside is so congested that taking your car out becomes a challenge. Even a simple walk outside for a cup of tea feels stressful rather than relaxing. If you are expecting scenic views, a balcony, or a peaceful atmosphere, this is not the place for you.The staff are not particularly warm and enforce some unusual and restrictive rules ’ for example, only one bottle of filtered water per room, regardless of the number of occupants. Even with two guests, an additional bottle is refused. Breakfast is extremely basic, repetitive, and poorly managed. Although breakfast timing is listed as starting at 7:30 AM, even at 8:15 AM items were still being brought out from the kitchen. There was also a clear lack of wait staff available to assist with water, refills, or basic service.The rooms had a noticeable mouldy smell, which is understood due to the weather. While the staff eventually tried to accommodate us, this only happened after significant miscommunication between teams, which further added to the frustration. Overall, the general atmosphere and attitude felt off throughout the stay. The experience left a very bad impression, and for the first time ever, we chose to check out early.

Nandini Ramarao •

Solo Traveller • Jan 2026

Excellent Stay Experience

10.0

A great stay and truly value for money. The breakfast was really superb, and the staff were very kind and welcoming. Special appreciation to the front desk team’their warm and professional way of treating guests is highly appreciated. Overall, it was a wonderful experience at Isaac Hotel, Munnar.

Adarsh Sujatha •

Solo Traveller • Jan 2026

Disappointing Stay

2.0

Please do read full review.Positive Points:1.The rooms are clean and well-maintained, and in that aspect, the property deserves a 4-star rating.Negative Points:1.Although parking space is available, it is very congested. The hotel does not have a valet or driver, so whenever someone needs to take their vehicle out, guests are called and asked to move their cars, which is quite inconvenient.2.The worst experience was during breakfast. Vegetarian items like idly, veg sagu, and bread were placed right next to chicken sausages, and the same spoon/fork was being used for all items. Despite the kitchen staff clearly noticing chicken items falling into vegetarian food, no corrective action was taken.As a vegetarian, this was completely unacceptable and extremely unhygienic. This is not the way customers should be treated. I have photographic proof of this incident if required.3. I was charged ’6,850 per night, and honestly, the stay was not worth the price. Due to high demand in Munnar, prices seem inflated without matching service quality. In my opinion, this property does not truly qualify as a 4-star hotel..

Sandesh Deshpande •

Solo Traveller • Jan 2026

Hotel Facilities

amenity
Access

Couple-friendly

24*7 Front Desk

Smoking allowed

Alcohol allowed

Bachelors allowed

Kid friendly

Pets not allowed

Suitable for bachelors

Suitable for families with children

Suitable for family

Suitable for large groups

Suitable for youngsters

amenity
Safety and security

24*7 Security

CCTV

Fire extinguisher

Smoke detectors

Security Guard

Security Guard Timings - 24x7

amenity
Room amenities

Cleaning supplies

First Aid kit

Marbled/tiled floor

Sofa

Telephone

Television

Satellite/cable channels

amenity
Family and kids

Family room

amenity
Transfers and transport

Parking

Airport/Railway station drop (chargeable)

Bike Rental (Chargeable)

Outdoor Parking

Car rental service

amenity
Internet access

Internet services

amenity
Kitchen

Electric kettle

amenity
Food and drinks

Breakfast

Room Service

Dining area

amenity
Activities and sports

Fitness Centre

amenity
Accessibility

Elevator access

Room/Rooms reserved for special need guests

Wheelchair accessible elevator

Wheelchair accessible ramp

amenity
Safety and cleanliness

Doctor/Nurse on Call

First Aid kit

amenity
Services and conveniences

Housekeeping

Hot water available 24x7

Luggage Storage

24 Hour Power Supply

24x7 power back up

Hot water available

Lounge

Multilingual staff

Special occasion arrangement

Wake up service/Alarm clock

Wheelchair

amenity
Other facilities

Living area

Waiting area

City View

Elevator access

amenity
Languages spoken

English

Hindi

Tamil

Malayalam

Hotel Policies

Check-in:

From: 1:00 PM

Check-out:

To: 12:00 PM

Property Policies

  • Guest must be over 18 years of age to check-in to this hotel.
  • As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  • The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  • Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  • Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  • There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  • All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  • Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
  • Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.

Property Information

  • Number of rooms - 33
  • Number of floors - 3
  • Car parking slots - 20

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Frequently Asked Questions when booking Issacs Residency

What is the location of Issacs Residency?

Issacs Residency is located at Munnar - Gudarala Rd, Mattupetty, Munnar, Kerala 685612, Munnar, 685612.

What is the check-in and check-out time at Issacs Residency?

The standard check-in time at Issacs Residency is 1:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Issacs Residency.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Issacs Residency.

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