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Rooms & Guests
Club Mahindra Munnar
Chinnakanal, via Suryanell
At Club Mahindra Munnar, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the resort to ensure you stay connected during your visit. Arrange your trips to and from the airport using the resort's convenient transportation services booking. Complimentary parking is available for guests.Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes. At the resort, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Always look your best in your preferred attire with the laundromat and laundry service provided at Club Mahindra Munnar.Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of resort. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at Club Mahindra Munnar come furnished with blackout curtains to cater to your needs and comfort. A few accommodations at Club Mahindra Munnar also include unique design elements like a balcony or terrace. A few chosen rooms are equipped with television and cable TV to ensure guest amusement.In certain rooms, the resort offers visitors access to a refrigerator and a coffee or tea maker. Club Mahindra Munnar offers a hair dryer, toiletries and towels in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Club Mahindra Munnar, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At Club Mahindra Munnar, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the resort fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
Popular Facilities
Continental Breakfast
Coffee Shop
24*7 Room Service
Garden/Backyard
Safe Dining Space
Fitness Centre
Superior Room
Breakfast
Parking
+ ₹2,321 taxes and fees, per night, per room
6.6
Good
•222 reviews
82% rated positive in last 3 months
Guest as saying
Shocking service at @clubmahindra Munnar! Booked & fully paid for 2 Superior Rooms, but forced into 1 Family Room citing a "software glitch." Resort Manager is completely unreachable and dodging calls. Unacceptable downgrade
ixigoer •
Family • India • Oct 2026Front desk is very rude and loud. Securities at parking could be more cooperative Found many staff with improper body language and dressing, which is usually not the culture there Rest everything is fine
ixigoer •
Group • India • Sep 2026The road condition is extremely poor.
Noor Ahmed •
Solo Traveller • Sep 2026
Around the property
Periya Canal Waterfall
1.11 km
ATM
1.45 km
Mathikettan Shola National Park
3.09 km
Viewpoint
3.1 km
JMJ Medicals
3.48 km
Silent Valley Hospital
4.13 km
MCC Playground
4.64 km
Point #9
5.28 km
The cross
5.57 km
Circular Tea Plantations
5.61 km
Tea Gardens
5.72 km
Rajakad Bus Station
11.53 km
Cochin International Airport (COK)
85.34 km
Madurai Airport (IXM)
103.85 km
6.6
Good
222 Users
Guest Impressions
The location offers peaceful surroundings, tea plantations, misty hills and expansive natural views.
Service can be slow, with delayed room dining, requests and front-desk assistance.
The final approach involves narrow, winding or poorly maintained roads that can be challenging.
Location
7.0
Scenic, peaceful hilltop setting, but access roads are difficult and Munnar is distant.
Room Comfort
6.5
Rooms are often spacious and comfortable, though maintenance and bathroom issues occur.
Staff
5.7
Service is inconsistent, ranging from warm and professional to rude and very slow.
Food
5.5
Food quality is mixed, with limited options and frequent delays in service.
Cleanliness
5.2
Cleanliness varies sharply, with some rooms clean and others dusty or poorly maintained.
Total Reviews
Poor Management
3.2
Shocking service at @clubmahindra Munnar! Booked & fully paid for 2 Superior Rooms, but forced into 1 Family Room citing a "software glitch." Resort Manager is completely unreachable and dodging calls. Unacceptable downgrade
ixigoer •
Family • India • Oct 2026Rude front desk & Security
8.0
Front desk is very rude and loud. Securities at parking could be more cooperative Found many staff with improper body language and dressing, which is usually not the culture there Rest everything is fine
ixigoer •
Group • India • Sep 2026Bad Road Condition
10
The road condition is extremely poor.
Noor Ahmed •
Solo Traveller • Sep 2026Disappointing Stay
6.0
Compared to Club Mahindra Munnar, Mount Serene does not meet expectations.
Siranjeevi Jeevi •
Solo Traveller • Sep 2026Great Hilltop Resort
8.0
I had a very pleasant stay at Club Mahindra Mount Serene. I had originally booked the lakeview property through MMT, but upon arrival, I was told my booking was not confirmed. MMT was very helpful in resolving this issue. Initially, I was offered a basic room without a sofa bed or balcony, which I declined. Then I was offered a room at the Mount Serene property, which I accepted reluctantly, but it turned out to be a fantastic place. Positives: 1. The resort is located on top of a hill. 2. The rooms have amazing views overlooking the valley. 3. The staff were excellent, especially the manager Bhimayya who helped arrange an alternate room, and restaurant staff Ayush, Adithya, Aji Singh, and others. The front desk in-charge Hinmanshu and Piya were very accommodating. 4. The food was good, though a bit repetitive over three days. The sambar was mediocre and the restaurant coffee could be improved. 5. The small lawn with a basketball area was a great relief, providing space to relax and fresh air, unlike the cramped Lakeview property. 6. Housekeeping staff Islam deserves praise for keeping our valuables safe after cleaning. 7. I was given a studio room which was spacious enough for me, my wife, and two kids, with a convertible sofa bed. Negatives: 1. The 2 km road to the property is narrow, steep, and badly damaged, requiring careful driving. 2. Without a food package, traveling to and from the resort can be difficult. 3. There are no nearby hotels as the property is far from town, so you have to rely on in-house food. Overall, this property is underrated and definitely better than the Lakeview property.
Ravi Karthikeyan •
Solo Traveller • Sep 2026Hotel Facilities
Access
24*7 Front Desk
Non-smoking rooms
Express Check-in/out
Safety and security
24*7 Security
CCTV in common areas
Fire extinguisher
Safety/security feature
Smoke detectors
Room amenities
Daily housekeeping
Refrigerator
Cupboard
Fan
First Aid kit
Hair dryer
Hand sanitiser
Ironing facilities
Safe box
Shelf for clothes
Sofa
Tea/Coffee maker
Telephone
Wake-up call
Safety Deposit Box
Bathroom
Shower
Toiletries
Family and kids
Play area
Kids' meal
Safety measures for kids
Kids club
Transfers and transport
Onsite car parking
Airport transfer
Internet access
Internet services
Kitchen
Refrigerator
Tea/Coffee maker
Food and drinks
Continental Breakfast
Coffee Shop
24*7 Room Service
BBQ Facility
Alternative Meal Arrangement
Happy Hour
Activities and sports
Fitness Centre
Game room
Ticket Services
Tours
Yoga Room
Spa/sauna
BBQ Facility
Bicycles
Karaoke
On-Site Entertainment
Services and conveniences
Contactless Check-in/Check-out
Facilities for Differently-Abled Guests
Concierge
Free car parking
Luggage Storage
Self-Service Laundry
Food Delivery
Grooming
Invoice Provided
Library
Shops
Smoke-Free Property
Smoking Area
Photocopy/fax in business center
Steam room
Dry-Cleaning
Accessibility
Elevator access
Wheelchair-accessible
Safety and cleanliness
Safe Dining Space
First Aid kit
Hand sanitiser
Contactless Check-in/Check-out
Anti-Viral Cleaning Items
Cashless Payment Service
Common Area Disinfection (Daily)
Hot water linen and laundry washing
Hygiene Certification
Mask-wearing staff
No Shared Stationery
Physical Distancing of at least 1 metre
Professional Sanitisation and Disinfection Services
Protective Screens in Common Areas
Regular Sanitisation of Rooms
Regularly disinfected rooms
Room Sealing after Sanitisation
Safety Protocol-trained staff
Sanitised kitchen and tableware
Temperature Check
Body Thermometer
Breakfast Takeaway Service
Doctor/Nurse on Call
Individually-wrapped food options
Room Sanitisation Opt-Out Available
Outdoor
Garden/Backyard
Media and entertainment
Satellite channels
Other facilities
Elevator access
Languages spoken
English
Hindi
Hotel Policies
Check-in:
From: 2:00 PM
Check-out:
To: 10:00 AM
Check-in
2:00 PM
Check-out
10:00 AM
Children and extra beds
- Minimum age of the guest is 12 year(s).
- Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Property Policies
- Primary Guest should be 18+ years of age
Property Information
- Year property opened - 2007
- Room voltage - 220
- Number of rooms - 120
- Most recent renovation - 2011
- Number of restaurants - 1
Property Announcements
- Please note that the district administration has announced travel restrictions from 6 PM to 6 AM. For Club Mahindra Munnar – Mount Serene Resort, there are no travel restrictions during the daytime, and guests can travel freely.
Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.
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