Brindavan Residency

This has been the worst experience I've ever had. The food service didn't deserve even one star.

I have only been to the restaurant and have eaten here several times. The quality of the food has varied quite a bit. Sometimes, I've had excellent meals and liked their dosas a lot. Sadly, on my last visit, the dosa was soggy and not made as well as usual, which was a letdown. The restaurant is easy to find on the main road and offers parking on site, so it's convenient to get to. Overall, the experience was just okay, and I hope they work on making their food quality more consistent.

Terrible, unresponsive, and unapologetic service. I went for lunch with my mom just now and waited for 15 minutes with no one attending us. One waiter came and mentioned only a few curries were left, which was fine with us. After that, there was no further response. We approached the cashier or manager at the counter to ask if they were serving food, but he just nodded without clarifying and seemed very uninterested, not saying a word. Even as we left, he didn't react. Maybe they don't care about losing a customer, and customers don't care either—if not here, then at another hotel.

The service was terrible when we went to eat. The staff serving food showed no respect to the customers. They acted as if they were the ones paying my bill. The service at Brindavan Veg Hotel Ettumanur was very, very bad.

The hotel is very poorly maintained.