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Citrus Retreats Alleppey

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8/504 A-504N, Karimba Valavu, Punnapura, Paravoor Village, Pallathuruthy, Pallathurut, 688014

Overview
18+ Photos

Excellent Service

Staff is kind and attentive, ensuring a comfortable stay.

Clean and Sanitized

The property is well-maintained and very clean throughout.

Get pampered in luxury within the finest ambience in Alleppey

Located along the scenic backwaters of Alleppey, Citrus Retreats lies very close to the Alleppey Finishing Point near Pallathurthy Bridge. It is a haven for both leisure and business travellers.

The modern hotel boasts of villas with pools and courtyards, an open air restaurant and it offers houseboat tours too. Some rooms offer views of lush green rice fields.

Alleppey Museum and Mullackal Shopping Centre are 5km away from the resort. Alleppey Lighthouse is at 7km and Kerala Kayaking at 17km.

The hotel is 8km from the Alappuzha Railway Station, and 95km from the Cochin International Airport.

The hotel is 6km from city centre.

All rooms including the Private pool villas, Lake view and Paddy view rooms have dark wood furnishings and are air-conditioned with a flat-screen TV and a mini bar. Complimentary toiletries, room service and laundry service are provided.

The hotel houses Tamara , the multi-cuisine restaurant that specialises in South Indian, Mediterranean and Indian cuisines; Biso, a floating restaurant that specialises in the local cuisine. It has a thatched roof and is open air.

There is a spa, Paradisi, which specialises in ayurvedic massages. There is a swimming pool, a fitness centre, kids pool, playground, and games room. Sunset cruise and traditional dances are arranged. Boats and cars can be rented. The hotel has a business centre and a well equipped conference room. Services include 24 hour front desk, travel desk, currency exchange, concierge, free internet and free parking.

What people love the most about this property is its great location and classy ambience.

Book now and enjoy world class services at Citrus Retreats.

Popular Facilities

Both Indoor and Outdoor Pool

Both Indoor and Outdoor Pool

24*7 Room Service

24*7 Room Service

Jacuzzi

Jacuzzi

Fitness Centre

Fitness Centre

Spa

Spa

CCTV camera installed on each floor

CCTV camera installed on each floor

Deluxe Paddy View Room With Breakfast
Recommended Deal

Deluxe Paddy View Room With Breakfast

Free Cancellation
₹8,816

+ ₹2,716 taxes and fees, per night, per room

8.0

Excellent

290 reviews

100% positive reviews in last 3 months

Guest as saying

Stayed here October 2017 sorry for late review. This place was totally peaceful and was a retreat! so relaxing and laid back it is in the middle of nowhere and only access to it is via boat and if you want lots to do and liveleyness then this might not be the place for you. it was so peaceful and relaxing and I felt so happy here the staff were very friendly couldn't do enough for us. the food was very good with plenty of choice. I would definetly return.

Charlotte Ramsden •

Solo Traveller • Jan 2019

I haven't seen worst hotel before, swimming pool can't be worsened.Staff was so unprofessional and there were mis-management in many areas.Breakfast was averageThey denied for mosquito coil saying that they are running out of stock and we were forced to sleep with mosquito.Room service was very slow.Game room was very smelly and they might have brought pool table from ancient times.Still giving 2 stars for the dinner and 2 minutes check in experience.Definitely won't recommend.

Himanshu Mittal •

Solo Traveller • Aug 2018

We loved the stay over here and it's side of the river bank. Maintenance of the hotel is very clean. And the cost is also reasonable. I got a deal from Make my trip for 2k/day including complimentary breakfast. They have swimming pool and they do maintain Luke warm at early hours. I am completely satisfied with the stay

Jeevan Pulugu •

Family • Jun 2018

Explore the Area

8/504 A-504N, Karimba Valavu, Punnapura, Paravoor Village, Pallathuruthy, Pallathurut, 688014

Around the property

    Alappuzha Railway Station

    6.1 kilometre

    Ambalapuzha Sree Krishna Temple

    6.2 kilometre

    Nehru Trophy Boat Race

    7.5 kilometre

    Nehru Trophy Finishing Point

    7.5 kilometre

    Vembanad Lake

    19.1 kilometre

8.0

Excellent

290 Users

Guest Impressions

spotlight icon

Guests appreciate the peaceful and relaxing atmosphere.

Staff is noted for their kindness and attentiveness.

Limited activities may not suit all travelers' preferences.

Staff

9.0

Friendly and attentive service enhancing guest experiences.

Location

8.5

Secluded location accessible only by boat.

Cleanliness

8.0

Rooms and facilities maintained to a high standard.

Room Comfort

7.5

Spacious rooms with essential amenities for comfort.

Total Reviews

All Reviews (8)
Solo Traveller (2)
Family (5)
Couple (1)

Tranquil Retreat

10.0

Stayed here October 2017 sorry for late review. This place was totally peaceful and was a retreat! so relaxing and laid back it is in the middle of nowhere and only access to it is via boat and if you want lots to do and liveleyness then this might not be the place for you. it was so peaceful and relaxing and I felt so happy here the staff were very friendly couldn't do enough for us. the food was very good with plenty of choice. I would definetly return.

Charlotte Ramsden •

Solo Traveller • Jan 2019

Poor Hotel Experience

4.0

I haven't seen worst hotel before, swimming pool can't be worsened.Staff was so unprofessional and there were mis-management in many areas.Breakfast was averageThey denied for mosquito coil saying that they are running out of stock and we were forced to sleep with mosquito.Room service was very slow.Game room was very smelly and they might have brought pool table from ancient times.Still giving 2 stars for the dinner and 2 minutes check in experience.Definitely won't recommend.

Himanshu Mittal •

Solo Traveller • Aug 2018

Pleasant Riverside Stay

10.0

We loved the stay over here and it's side of the river bank. Maintenance of the hotel is very clean. And the cost is also reasonable. I got a deal from Make my trip for 2k/day including complimentary breakfast. They have swimming pool and they do maintain Luke warm at early hours. I am completely satisfied with the stay

Jeevan Pulugu •

Family • Jun 2018

Excellent Stay Experience

10.0

Best place to stay in Alleppey. Starting from views, facilities, rooms, courteous staff, location, amenities, complimentaries, everything was fantastic. Upscale place. Two days there was amazing. The management really believes in customer experience. Complimentaries include a 45 minutes houseboat your everyday from 5 pm, a 15 min foot or head massage in the spa and a cultural program in evening for an hour. It is situated away from road and thus a jetty will take you to the hotel. Well maintained. Highly recommended.

Vikash Kumar •

Couple • May 2018

Memorable Kerala Stay

10.0

Unfortunately we just stayed there for 1 night, we should have stayed for more days.We reached there bit late around 9 PM, as it's in backwater, we have called there, so they sent there boat to pick us up at there parking lot. It takes around 10 mins in Boat to reach there.When we reached there, we were greeted very pleasantly and there manager requested us to have some food as they need to wrap up kitchen as dinner timings would be over soon. We did check in even after having dinner.While we were having dinner, 2 female employees from their staff was taking care of My Son who was about to be 1 year at that time. And he was very happy. They in fact asked us what he can eat so we can cook something for him, they brought some fresh cut fruits for him. It was our best stay in Kerala Trip, loved the experience of staying there.I would love to go and stay there again for sure.

raman khurana •

Family • Dec 2017

Hotel Facilities

amenity
Safety and security

CCTV camera installed on each floor

Fire extinguisher

Security Guard Timings - 24x7

amenity
Room amenities

Ironing facilities

amenity
Family and kids

Play area

Baby crib/cot

amenity
Transfers and transport

Valet service

Airport//Railway station pickup available (Chargeable)

Airport/Railway station drop (chargeable)

Bike Rental (Chargeable)

Bus Parking

Car Parking

Car rental (Chargeable)

Outdoor Parking

Travel counter

Two wheeler parking

amenity
Food and drinks

24*7 Room Service

amenity
Activities and sports

Both Indoor and Outdoor Pool

Jacuzzi

Fitness Centre

Spa

Kids' swimming pool

Carrom

Chess

Cricket

Volleyball

Badminton Court

Yoga Room

amenity
Safety and cleanliness

Doctor/Nurse on Call

amenity
Services and conveniences

Conference Room

Concierge

Luggage Storage

Laundry Service

Dry-Cleaning

24 Hour Power Supply

Beauty Parlour

Separate Smoking Area

Wake up service/Alarm clock

Wheelchair

Hot water available 24x7

amenity
Languages spoken

English

Hindi

Malayalam

Hotel Policies

Check-in:

From: 2:00 PM

Check-out:

To: 12:00 PM

Property Policies

  • Guest must be over 18 years of age to check-in to this hotel.
  • As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  • The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  • Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  • Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  • There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  • All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  • Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
  • Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.

Property Information

  • Number of rooms - 32
  • Number of floors - 1
  • Car parking slots - 30

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Frequently Asked Questions when booking Citrus Retreats Alleppey

What is the location of Citrus Retreats Alleppey?

Citrus Retreats Alleppey is located at 8/504 A-504N, Karimba Valavu, Punnapura, Paravoor Village, Pallathuruthy, Pallathurut, 688014.

What is the check-in and check-out time at Citrus Retreats Alleppey?

The standard check-in time at Citrus Retreats Alleppey is 2:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Citrus Retreats Alleppey.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Citrus Retreats Alleppey.

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