Hotel BKM International

I stayed at Hotel BKM International, Thalassery, from 18th to 19th January, and overall, I had a good experience. I would definitely consider it a good value-for-money stay.The room was the highlight of my stay. It was clean, well-maintained, and surprisingly spacious. Even though I had booked it for a single occupant, the room was large enough to comfortably accommodate three to four people. The bed itself was very spacious, making it a comfortable stay.The staff was another positive aspect. Everyone I interacted with was polite, welcoming, and genuinely helpful. They reflected the warmth and hospitality that the Malabar region is known for, which made the experience pleasant.If there’s one area that could use improvement, it would be the reception and lobby. The first impression of the property isn’t as appealing as the rooms, and these common areas could certainly benefit from a renovation or refresh. A more modern and inviting front office would significantly enhance the overall guest experience.That said, once you’re inside the room, the experience is much better. Considering the price, the hotel offers good comfort, spacious accommodation, and friendly service.Overall, it’s a worthwhile option for anyone looking for a clean, spacious, and reasonably priced stay in Thalassery. With a few upgrades to the reception and lobby areas, it could become an even better property. I’d be happy to recommend it.

Solo Traveller • India • Aug 2026

Ita easy to reach bus stand and railway stattion , good rooms in the middle of the city

Group • India • Aug 2026

I left another hotel in the same town because there was no hot water. The staff at the first hotel said we need to inform them 10 minutes before taking a bath to get hot water, which seemed strange compared to cities like Bombay, Calcutta, Delhi, or Kochi. Before booking the room, I asked the front office if hot water was available 24 hours, and they said yes. They provided a coffee maker with tea bags and sugar but no milk powder, and gave an extra cot and bed. However, there was no toilet paper in the bathroom. My whole family was unwell. The next morning around 7 am, I went to take a bath but there was no hot water. I called the front office, and they suggested keeping the tap on for 5 minutes. I said I already tried that, so they sent a man to the room. I wanted to explain my previous experience with no hot water and my poor health, but the man spoke to me in Malayalam, saying "Adyam njan parayana keku manushya," meaning "first listen to me, man." I was shocked as I have never experienced this anywhere else in India. I reported this to the front office but received no apology; it all seemed like one group. Avoid this hotel and town if possible. Stayed from 23 July to 25 July. I want to know what customer service means here? Just go, pay cash, and beg for their mercy.

The overall stay was pleasant. I would strongly suggest this hotel for families.

Mediocre