Hotel Grand Canyon
VIP Rd, near Agrasen Dham II, Fundahar, Chhattisgarh, 492012
Hotel Grand Canyon offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit.Each accommodation at Hotel Grand Canyon is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience.At Hotel Grand Canyon, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel.
Popular Facilities
Internet services
Daily housekeeping
24*7 Security
24*7 Front Desk
Private Check-in/out
Hand sanitiser
Executive Room
Breakfast
Lunch
+ ₹5,081 taxes and fees, per night, per room
5.7
Pleasant
•613 reviews
Guest as saying
Don't recommend this place for now , lack of maintenance, smell all over corridor and in room , un maintained room,, don't go for it even price is low
Dear Agoda Customer Support,I am writing to express my disappointment with the extremely poor experience my friends and I had during our stay at Hotel Grand Canyon.The hotel staff, including the manager, were consistently rude, unprofessional, and discourteous throughout our stay. Their behavior was far below the standard of hospitality we expected.The hotel has a policy prohibiting outside food, which we respected. However, after the hotel's restaurant had closed, they still refused to allow food delivery personnel to reach the reception. Instead, they stopped the delivery person at the main gate, which is approximately 500 meters from the reception, forcing guests to walk all the way to the gate to collect their food. This was highly inconvenient and unacceptable, especially when the hotel was no longer providing food service.I stayed at the hotel from the 11th to the 15th. As our train was scheduled later in the day, I requested just a one-hour late checkout as a goodwill gesture. The request was rejected outright without any consideration, with the staff simply stating that it was "not their policy." There was no willingness to assist or accommodate a reasonable request.On the 14th, I also made another booking at the same hotel for my friends for the period from the 15th to the 18th, expecting they would have a better experience. Unfortunately, they also faced the same poor service and ultimately decided to check out early because of the hotel's attitude and lack of hospitality.Overall, both my friends and I had a terrible experience at Hotel Grand Canyon. The staff's rude behavior, lack of customer service, inflexible attitude, and failure to provide even basic hospitality made our stay extremely unpleasant.I request Agoda to investigate this matter seriously and take appropriate action. I also request that this feedback be considered while evaluating this property's quality, as future guests should not have to face the same experience.Thank you for your attention. I look forward to your response.
Dear Agoda Customer Support,I am writing to express my disappointment with the extremely poor experience my friends and I had during our stay at Hotel Grand Canyon.The hotel staff, including the manager, were consistently rude, unprofessional, and discourteous throughout our stay. Their behavior was far below the standard of hospitality we expected.The hotel has a policy prohibiting outside food, which we respected. However, after the hotel's restaurant had closed, they still refused to allow food delivery personnel to reach the reception. Instead, they stopped the delivery person at the main gate, which is approximately 500 meters from the reception, forcing guests to walk all the way to the gate to collect their food. This was highly inconvenient and unacceptable, especially when the hotel was no longer providing food service.I stayed at the hotel from the 11th to the 15th. As our train was scheduled later in the day, I requested just a one-hour late checkout as a goodwill gesture. The request was rejected outright without any consideration, with the staff simply stating that it was "not their policy." There was no willingness to assist or accommodate a reasonable request.On the 14th, I also made another booking at the same hotel for my friends for the period from the 15th to the 18th, expecting they would have a better experience. Unfortunately, they also faced the same poor service and ultimately decided to check out early because of the hotel's attitude and lack of hospitality.Overall, both my friends and I had a terrible experience at Hotel Grand Canyon. The staff's rude behavior, lack of customer service, inflexible attitude, and failure to provide even basic hospitality made our stay extremely unpleasant.I request Agoda to investigate this matter seriously and take appropriate action. I also request that this feedback be considered while evaluating this property's quality, as future guests should not have to face the same experience.Thank you for your attention. I look forward to your response.
