Hotel Lotus Grand Jubilee

I had to change my room due to a bed bug infestation. This was deeply concerning, especially after learning that the staff quarters are also affected, and some staff members had visible bed bug bites. Since the same staff services the guest rooms, there's a high risk of cross-contamination. This raises serious questions about the hotel's hygiene and pest control measures. I would not recommend staying here.

Firstly I booked the room for 2 days with breakfast but in the night they called and told me that the restaurant will be closed for 3 days and they will not adjust any amount or anything for the breakfast they have not been able to provide.The room was big enough but the maintenance was very bad, there was a damaged mattress and the bathroom was smelly.cockroch was running from here to ther overall a very pathetic experience

I checked in last night finally in 301 (30.12.24) and I had to change 3 rooms. Dirty linen room 203 , very old rooms- paints peeling off, TV in room 303 was not working no water to flush , Tea served in paper cups. At the Buffet breakfast for sambar given plastic bowls , for Tea and juices paper cups-how can a hotel in such prime location be so terribly unprofessional. I informed reception at 7.30 am about no water in flush he did not send anyone and again after reminder he sent a guy at 9am -he again suggested to change room-is this called problem solution? So extremely disappointed-will definitely not recommend this hotel

Worst services.. don't prefer this hotel.1. I asked for a water bottle and they brought it after 30 min. 3 times I informed the canteen & reception.2. Complementary breakfast nothing is there only idly with chutney, coffee & only one juice, some salad fruits..3. Hot water not coming in the rest room I informed the receptionist, no one respondedWorst services, High Price..2500 rs waste single room.

The hotel is extremely dirty and poorly managed.The hotel seriously needs to evaluate options for improving general cleanliness. front desk guys were worst and indifferent.. The hotel turned out to be really cheap with no respect for guest and no sense of hospitality.