Hotel Regenta Blu

The property is good, but the staff, especially the manager, is unprofessional and uncooperative regarding early check-in and receipts.

Anil •

Solo Traveller • India • Sep 2026

Excellent property nice clean rooms but staff are unprofessional especially the Manager he doesn't know the rules of hotel industry....rest all ok Cooks are also not professional but stay wise it was excellent house keeping staff was excellent.

Anil Mohapatra •

Solo Traveller • India • Sep 2026

⭐ Extremely Poor Experience – Completely Unprofessional Staff & Zero Guest Respect Honestly, this was one of the most disappointing hotel experiences I have had. The front office staff was extremely rude, arrogant and completely unprofessional. The way guests were spoken to was absolutely unacceptable. There was no basic courtesy, respect or proper communication. Front office staff should understand that guests are not doing them a favour by staying at the hotel. Guests are paying for the service, and treating them with respect is the bare minimum expected from hotel staff. The situation was even worse at night. Hotel staff were arguing/fighting among themselves and creating loud noise inside the hotel, completely ignoring the fact that guests were trying to sleep. This is totally unacceptable for a hotel that claims to provide a comfortable stay. I also noticed housekeeping staff using their mobile phones and watching reels during working hours instead of focusing on their responsibilities. This clearly reflects a lack of supervision, discipline and professionalism. The condition and cleanliness shown in the attached photos are another serious concern. Visible stains, marks and poor maintenance give a very poor impression and are certainly not what a paying guest should have to deal with. Management seriously needs to wake up and take responsibility. Staff training, guest handling, housekeeping discipline, cleanliness and basic professionalism all require immediate attention. A simple reminder to the staff: customers are the reason the hotel has business and employees have jobs. Respect the guests, communicate properly and learn basic professional behaviour. Very poor service, extremely disappointing staff behaviour and unacceptable professionalism. I would strongly suggest the management review the entire guest-service and staff-discipline process instead of ignoring these issues.

Mr Khan •

Business • India • Sep 2026

Really good 👍 sonu meenaji

The hotel management was unprofessional and often rude. I booked a deluxe room, but the bathroom was dirty and the sink was clogged. When I requested cleaning, they said they lacked the necessary supplies. However, the restaurant staff were excellent and spoke politely.