Itsy Hotels P Grand

Untrained staff, poor food quality and quantity.

Amandeep •

India • Jan 2026

I would like to bring to your notice that the staff behaviour at your hotel is not satisfactory, especially Mr. Krishan at the reception. He does not treat customers properly and demands ’500 from guests who arrive 1’2 hours before the check-in time.This issue is recurring, as I have visited the hotel 4’5 times, and every time his behaviour has been unpleasant.Request you to please look into this matter and take appropriate action

We stayed for two nights.We had booked a deluxe room. The room had a mini fridge and other basic amenities.The staff was friendly.There is no lift. The parking area is far from the hotel.Some rooms can smell because of moisture.The main issue is the limited breakfast. They give only what they prepare for the day. If they make parantha then that is the only option.They give only one water bottle per room. A deluxe room is for two people so this does not feel right.No lift in this time is also not good.

One of the worst experience I have ever had in my entire life. The staff is very arrogent, no heigein.No parking as well.

wonderful stay at Hotel P Grand.surbhi maam the amazing nd very friendly nd so kind person. The front desk staff was very polite and professional, making the check-in process smooth and hassle-free. All the staff members were extremely friendly, attentive, and always ready to help, which made the overall experience even better. The rooms were clean, comfortable, and well-maintained.Rooms: 5/5 | Service: 5/5 | Location: 4/5