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The Stories Hotel

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6th Floor, Pavilion Mall, B-I-1258, Kailash Cinema Road, Civil Lines, 141008

Floor plans
26+ Photos

Centrally Located

Conveniently situated inside a mall, providing easy access to amenities.

The Stories Hotel provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers car hire amenities to assist you in discovering your desired offerings in Ludhiana.When arriving by car, you'll be grateful for the on-site complimentary parking at hotel.The hotel offers reception assistance, including concierge service, to ensure guest satisfaction.Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind.In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs.Within specific rooms, a refrigerator, bottled water and a coffee or tea maker is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. Start your day stress-free at The Stories Hotel as breakfast is made available for you on the premises.

Popular Facilities

Internet services

Internet services

Buffet Breakfast

Buffet Breakfast

Room Service

Room Service

Air-conditioned rooms

Air-conditioned rooms

Daily housekeeping

Daily housekeeping

24*7 Security

24*7 Security

Deluxe Room
Recommended Deal

Deluxe Room

Free Cancellation

Parking

Book with ₹0

₹1,723

+ ₹254 taxes and fees, per night, per room

5.2

Pleasant

666 reviews

76% positive reviews in last 3 months

Guest as saying

Property is patheticStaff, specially Rahul (not sure if the name was told as correct), guy on reception is an ill mannered fellowHe has no talking senseRooms are poorly kept with no cleanlinessI am asking for my refund

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Family with young children • India • May 2026

All things were good

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Couple • India • May 2026

Room is not properly cleane

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Couple • India • May 2026

Explore the Area

6th Floor, Pavilion Mall, B-I-1258, Kailash Cinema Road, Civil Lines, 141008

Around the property

    Pavilion Mall

    0.21 km

    Rakh Bagh Park

    0.37 km

    Arora Neuro Centre Pvt.Ltd.

    0.4 km

    Anand Scan Hospital

    0.4 km

    Dayanand Medical College And Hospital / Dayanad Medcial College and Hospital

    0.45 km

    Takkar Children Nursing Home and Hospital

    0.52 km

    Swimming Pool

    0.54 km

    RC Kundanpuri

    0.61 km

    Rakh Bag

    0.62 km

    Shastri Hall

    0.63 km

5.2

Pleasant

666 Users

Guest Impressions

spotlight icon

Guests frequently mention cleanliness issues throughout the hotel.

Location is appreciated for its convenience and accessibility.

Service quality is often highlighted as a major concern.

Location

5.6

Conveniently located near major attractions and transport.

Staff

5.1

Staff service is often reported as unhelpful and rude.

Cleanliness

4.8

Rooms and facilities often reported as dirty and poorly maintained.

Value for Money

4.8

Pricing does not reflect the quality of services provided.

Room Comfort

4.0

Room comfort varies, with some guests finding them inadequate.

Food

3.9

Food quality has been criticized for being stale and poorly prepared.

Total Reviews

All Reviews (10)
Family with young children (2)
Couple (6)
Business traveler (1)
Family with teens (1)

Check in and Check out in 5 mins (or less than that)

2.0

Property is patheticStaff, specially Rahul (not sure if the name was told as correct), guy on reception is an ill mannered fellowHe has no talking senseRooms are poorly kept with no cleanlinessI am asking for my refund

Flag

Family with young children • India • May 2026

Excellent

8.8

All things were good

Flag

Couple • India • May 2026

Above average

6.0

Room is not properly cleane

Flag

Couple • India • May 2026

Worst Stay Experience – Unhygienic Rooms & Unprofessional Staff

2.0

I had a terrible experience at Stories Hotel Ludhiana. We had booked two rooms, but the moment we entered, there was an unbearable smell in both rooms. The bathrooms and toilets were extremely dirty and clearly not maintained at all.What made things worse was the staff’s behavior. They were very unprofessional and completely unhelpful. Despite requesting a room change immediately after check-in, no proper assistance or alternative was provided.As a result, we had to check out within minutes of arriving, even though our booking was already confirmed. This was a complete waste of time and money.Highly disappointed. Not recommended at all.

Flag

Family with young children • India • May 2026

Not for family travel

4.0

It used to be an awsome property , we often used to stay here while on our visit to ludhiana. Advantage was Mall on the 4th floor. But sorry to say its just become cheap hourly hotel. We went for overnight stay but checked out after few hours. No cleanliness in rooms washrooms, no maintenance, smell of smoke everywhere. It's for unmarried couples not for families. It's cheap hotel now

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Couple • India • May 2026

Hotel Facilities

amenity
Access

Late Check-in Supported

Non-smoking rooms

Soundproof rooms

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

Smoke detectors

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Kitchen

Refrigerator

Bedside socket

Blackout curtains

Cupboard

Dustbins

First Aid kit

Free drinking water

Hair dryer

Hand sanitiser

High floor

Linens

Marbled/tiled floor

Mirror

Seating area

Slippers

Smoke detector

Soundproofing

Staircase access

Study table

Tea/Coffee maker

Telephone

Top floor available

Wake-up call

amenity
Bathroom

Private bathroom

Shower

Toiletries

amenity
Family and kids

Family room

amenity
Transfers and transport

Onsite car parking

Airport transfer

Car rental service

amenity
Internet access

Internet services

amenity
Kitchen

Tea/Coffee maker

Refrigerator

amenity
Food and drinks

Buffet Breakfast

Room Service

In-Room Breakfast

Kitchen

amenity
Services and conveniences

Terrace

Contactless Check-in/Check-out

Doorman

Food Delivery

Heating in Public Area

Invoice Provided

Smoking Area

Free car parking

Concierge

Air conditioning in Public Area

amenity
Accessibility

Elevator access

amenity
Outdoor

Garden/Backyard

amenity
Media and entertainment

Satellite channels

amenity
Other facilities

Elevator access

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Body Thermometer

Cashless Payment Service

Common Area Disinfection (Daily)

Doctor/Nurse on Call

Free Face Masks

Hot water linen and laundry washing

Individually-wrapped food options

Mask-wearing staff

No Shared Stationery

Physical Distancing of at least 1 metre

Professional Sanitisation and Disinfection Services

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

First Aid kit

Contactless Check-in/Check-out

Hand sanitiser

amenity
Languages spoken

English

Hindi

Hotel Policies

Children and extra beds

  • All children are welcome.
Infant 0-5 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-17 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 18 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Information

  • Check-out from - 12:00
  • Distance from city center - 0.5 km
  • Travel time to airport (minutes) - 20
  • Year property opened - 2020
  • Number of floors - 1
  • Number of rooms - 22
  • Non-smoking rooms/floors - yes
  • Number of restaurants - 1
  • Number of bars/lounges - 0

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Frequently Asked Questions when booking The Stories Hotel

What is the location of The Stories Hotel?

The Stories Hotel is located at 6th Floor, Pavilion Mall, B-I-1258, Kailash Cinema Road, Civil Lines, 141008.

What is the check-in and check-out time at The Stories Hotel?

The standard check-in time at The Stories Hotel is , and check-out is at . Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at The Stories Hotel.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at The Stories Hotel.

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