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The Stories Hotel

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6th Floor, Pavilion Mall, B-I-1258, Kailash Cinema Road, Civil Lines, 141008

Floor plans
27+ Photos

Centrally Located

Conveniently situated inside a mall, providing easy access to amenities.

The Stories Hotel provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in.The hotel offers car hire amenities to assist you in discovering your desired offerings in Ludhiana. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel.The hotel offers reception assistance, including concierge service, to ensure guest satisfaction. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind.In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs.Within specific rooms, a refrigerator, bottled water and a coffee or tea maker is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. Start your day stress-free at The Stories Hotel as breakfast is made available for you on the premises.

Popular Facilities

Buffet Breakfast

Buffet Breakfast

Room Service

Room Service

Garden/Backyard

Garden/Backyard

Safe Dining Space

Safe Dining Space

In-Room Breakfast

In-Room Breakfast

Air-conditioned rooms

Air-conditioned rooms

Deluxe Room
Recommended Deal

Deluxe Room

Free Cancellation

Parking

Book with ₹0

₹2,206

+ ₹314 taxes and fees, per night, per room

5.0

Pleasant

•

801 reviews

Poor cleanliness, broken amenities and disappointing breakfast

Guest as saying

Zero cleanliness and zeri msintenznce

Flag

Manish Verma •

Business • India • Oct 2026

Fungus in rooms

Flag

Kapil Kumar •

Couple • India • Oct 2026

Condition of the room

Flag

Kapil •

Couple • India • Oct 2026

Explore the Area

6th Floor, Pavilion Mall, B-I-1258, Kailash Cinema Road, Civil Lines, 141008

Around the property

    Rakh Bag

    0.62 km

    Swimming Pool

    0.54 km

    Dayanand Medical College And Hospital / Dayanad Medcial College and Hospital

    0.45 km

    Arora Neuro Centre Pvt.Ltd.

    0.4 km

    Pavilion Mall

    0.21 km

    Rakh Bagh Park

    0.37 km

    Takkar Children Nursing Home and Hospital

    0.52 km

    Shastri Hall

    0.63 km

    RC Kundanpuri

    0.61 km

    Anand Scan Hospital

    0.4 km

5.0

Pleasant

801 Users

Guest Impressions

spotlight icon

Room and bathroom cleanliness problems recur, including dirt, mould, odours and poor hygiene.

Staff service is mixed, ranging from helpful interactions to rude, uncooperative handling of requests.

Location is consistently considered convenient, particularly for access to nearby malls and city attractions.

Location

8.0

The location was consistently considered good despite widespread dissatisfaction with the property.

Staff

4.5

Staff service was often unhelpful, unprofessional, or uncooperative, with some positive exceptions.

Room Comfort

4.2

Room comfort was undermined by poor maintenance, odors, noise, missing amenities, and unreliable equipment.

Value for Money

4.2

Poor value reflected in excessive charges, disappointing quality, and unsatisfactory facilities.

Food

4.0

Breakfast quality was poor, with limited options, extra charges, and no buffet service.

Cleanliness

4.0

Rooms and bathrooms were frequently dirty, unhygienic, malodorous, and poorly maintained.

Total Reviews

All Reviews (10)
Business (1)
Couple (6)
Solo Traveller (1)
Family (2)

Extremely Poor Stay

6.0

Zero cleanliness and zeri msintenznce

Flag

Manish Verma •

Business • India • Oct 2026

Serious Cleanliness Problem

6.0

Fungus in rooms

Flag

Kapil Kumar •

Couple • India • Oct 2026

Room Condition Unclear

7.0

Condition of the room

Flag

Kapil •

Couple • India • Oct 2026

Very good

8.0

Gud

Flag

ixigoer •

Couple • India • Oct 2026

Waste of money

2.8

Zero outside view from room no one single things is working TV , freezer & staff said all freezer are not working in this hotel like such a boring & waste of money

Flag

ixigoer •

Couple • India • Oct 2026

Hotel Facilities

amenity
Access

Late Check-in Supported

Non-smoking rooms

Soundproof rooms

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

Smoke detectors

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Kitchen

Refrigerator

Bedside socket

Blackout curtains

Cupboard

Dustbins

First Aid kit

Free drinking water

Hair dryer

Hand sanitiser

High floor

Linens

Marbled/tiled floor

Mirror

Seating area

Slippers

Smoke detector

Soundproofing

Staircase access

Study table

Tea/Coffee maker

Telephone

Top floor available

Wake-up call

amenity
Bathroom

Private bathroom

Shower

Toiletries

amenity
Family and kids

Family room

amenity
Transfers and transport

Onsite car parking

Airport transfer

Car rental service

amenity
Internet access

Internet services

amenity
Kitchen

Refrigerator

Tea/Coffee maker

amenity
Food and drinks

Buffet Breakfast

Room Service

In-Room Breakfast

Kitchen

amenity
Services and conveniences

Contactless Check-in/Check-out

Air conditioning in Public Area

Concierge

Free car parking

Doorman

Food Delivery

Heating in Public Area

Invoice Provided

Smoking Area

amenity
Accessibility

Elevator access

amenity
Outdoor

Garden/Backyard

amenity
Media and entertainment

Satellite channels

amenity
Other facilities

Elevator access

amenity
Safety and cleanliness

Safe Dining Space

First Aid kit

Hand sanitiser

Contactless Check-in/Check-out

Anti-Viral Cleaning Items

Body Thermometer

Cashless Payment Service

Common Area Disinfection (Daily)

Doctor/Nurse on Call

Free Face Masks

Hot water linen and laundry washing

Individually-wrapped food options

Mask-wearing staff

No Shared Stationery

Physical Distancing of at least 1 metre

Professional Sanitisation and Disinfection Services

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Safety Protocol-trained staff

Sanitised kitchen and tableware

amenity
Languages spoken

English

Hindi

Hotel Policies

Children and extra beds

  • All children are welcome.
Infant 0-5 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-17 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 18 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Distance from city center - 0.5 km
  • Travel time to airport (minutes) - 20
  • Year property opened - 2020
  • Number of floors - 1
  • Number of rooms - 22
  • Non-smoking rooms/floors - yes
  • Number of restaurants - 1
  • Number of bars/lounges - 0
  • Check-out from - 12:00

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Frequently Asked Questions when booking The Stories Hotel

What is the location of The Stories Hotel?

The Stories Hotel is located at 6th Floor, Pavilion Mall, B-I-1258, Kailash Cinema Road, Civil Lines, 141008.

What is the check-in and check-out time at The Stories Hotel?

The standard check-in time at The Stories Hotel is , and check-out is at . Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at The Stories Hotel.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at The Stories Hotel.

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