Kailas Hotel

Travelled with family. Location wise - it is most convenient property and on the main road.Food - We tried at other places & certainly this property offered better options and relatively more hygienic. Price wise it is expensive. Property - It seems to be heritage property and old. Can be renovated and lot of scope to be maintained in better way. Like wardrobes are very old, there is no intercom, we need to call via mobile for room service. Not a deal breaker but still considering 1N charges, personally feel stay charges are on higher side. But with all other +ves can be considered.

Family • India • Sep 2025

The hotel is located at the best location possible in Ellora and it is beautiful if you stay in the AC cottage. You will not require AC but the AC component doubles the room rent! And the non ac rooms are not so good, they are big but not clean and it looks like it doesn’t have much footfall!

Solo Traveller • India • Sep 2025

The location is perfect and rooms are good took me to the retro age. Room service is also good

Solo Traveller • India • Aug 2025

I booked an AC cottage room for a single day for my family, including my 2-year-old daughter, primarily for its proximity to the Ellora Caves. While the location is excellent and the room size was adequate with a nice balcony, the overall experience left much to be desired—especially considering the tariff of over 5000 per night.✅ Pros:Cleanliness: Rooms and bathrooms were clean, which is always appreciated.Location: Unbeatable location right opposite the Ellora Caves, perfect for early visits before the crowd builds up.Room Size: Spacious enough for a small family.❌ Cons:Outdated Infrastructure: The rooms and bathroom fittings seem stuck in the 1990s with little to no modernization.Bed Setup: The room had two single beds joined together instead of a proper double bed, which was a major inconvenience—our daughter kept slipping into the gap between the mattresses.Lack of Essentials: No glasses, no kettle—quite problematic when traveling with a toddler. Only one small Santoor soap was provided as a toiletry.No Room Telephone: No internal phone for room service. We were given a landline number to call the reception from our personal mobile phones.TV Not Working: TV was out of order due to wiring issues, which the staff acknowledged but couldn’t resolve.Poor Service Attitude: The staff appeared indifferent and lethargic. Requests like an iron box were outright denied. There was a noticeable lack of hospitality or service orientation.Food & Dining Experience: Despite the high room tariff, breakfast wasn’t included. The on-site restaurant was underwhelming. The so-called "grilled sandwich" was essentially warm bread with vegetables, as the grill wasn’t working. No provisions for baby food either. After much insistence, they served dal khichdi for our daughter—at full charge.No Value for Money: At this price point, the hotel fails to justify its tariff with the kind of amenities and service offered.Final Verdict:Hotel Kailas has potential due to its location and spacious rooms, but it sorely lacks modern amenities and basic customer service. The management appears to be stuck in the past, and unless there is a significant upgrade in both infrastructure and staff attitude, it cannot be recommended—especially to families with young children.

Family • India • Jul 2025

Perfect location , exactly on highway, staff is very nice, restaurant is good, rooms are decent, expected more as per cost but it’s good option if you get it under 2000-2500k

Solo Traveller • India • Mar 2025