Palolem Casa

Extremely disappointing stay. We had no water or electricity for nearly 4 hours and waited a long time without adequate help. When we asked for a refund and to leave, the owner made excuses and avoided fixing the problem. They also didn't answer our calls. The service was very poor and unprofessional. I would not suggest this place.

This stay ranks among the worst I have ever had. The service was very bad, with male staff being unhelpful and often rude. There were constant problems with water and electricity, making the stay very inconvenient. Even more frustrating was the owner's failure to respond. Despite many calls and complaints, the problems were mostly ignored and never fixed. I would advise against this place for anyone wanting a comfortable and trouble-free visit.

This was the worst experience we've had! The property lacked proper backup systems, leading to a water shortage for most of the day. We ended up wasting the entire day waiting for essential services to be restored. Despite trying several times to reach the owner for help, our calls were ignored, and there was no communication or support from the management. The absence of basic amenities, poor management, and total lack of customer service made our stay very frustrating and disappointing. We expected at least some level of hospitality and responsiveness, but sadly, that was not the case. I wouldn't recommend this place to anyone seeking a comfortable and trouble-free stay.

My stay was very disappointing. The hotel lacked lighting, had no power backup, and there was no water supply throughout my visit. The staff did not respond to calls for help and were rude and unprofessional in their conduct. Essential services like electricity and water are basic requirements for any hotel, and this place did not meet those standards. The poor communication and customer service only added to the negative experience. I cannot recommend this hotel due to its irresponsible management and overall unpleasant stay.

This is one of the top places to visit. The cottages are spacious, well-furnished, and well-maintained. It was the perfect spot to relax in a cozy setting. The rooms were kept very clean. The bathroom, especially, had a clean and neat bathtub. The bed was comfortable. There is also a small balcony at the entrance. For food, there are many nearby options. The beach is also close by. Definitely go and check out this place.