Collection O Beach Road Near GITAM

This was my first visit to Visakhapatnam, and I booked this hotel online because it was cheaper than others nearby. I also added breakfast to my booking. When I arrived and checked in, I asked the receptionist about breakfast times, and he said they would call me at night to ask what I wanted from their options. However, when I entered my room, the bedsheet and pillow cover were stained, the bathroom was in terrible shape, and the toilet seat was broken. The next morning, I called reception to order breakfast, but the person on the other end was rude and said they only served idli for breakfast, which I had already paid for. I asked for tea instead, but he refused. It’s confusing how they claim to offer breakfast but can’t actually provide it. Also, don’t trust the online photos; the room I got, number 505, was awful. The only things that worked well were the elevator and internet. At checkout, they pressured guests to leave positive reviews on booking sites. Don’t fall for it. Also, avoid tipping the receptionist because he will repeatedly ask for it.

Had the worst experience with rooms that were completely infested with bedbugs. The staff also behaved very poorly.

Rooms are nice

Room was dirty and did not look like the photos on the website.

karthik •

Couple • India • Jul 2026

The room was excellent, tidy, and the service was good.