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The Kohinoor Palace - A Heritage Hotel

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Vaidehi Nagar, Near Deva Hospital, Faizabad, Uttar Pradesh 224001, 224001

Balcony/terrace
Interior view
13+ Photos

Friendly Staff

Staff are generally courteous and helpful, enhancing the stay experience.

Experience an abundance of unparalleled facilities and features at The Kohinoor Palace - A Heritage Hotel.Maintain seamless communication using the complimentary Wi-Fi at hotel. For visitors traveling by automobile, complimentary parking is available.Reception assistance is offered at the hotel featuring luggage storage.During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation.At The Kohinoor Palace - A Heritage Hotel, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you. Certain rooms offer in-room amusement features such as the television for your enjoyment.Essential restroom facilities are equally significant, and at the hotel, some visitor bathrooms offer toiletries to enhance your experience. Begin your day with a scrumptious on-site breakfast available each morning at The Kohinoor Palace - A Heritage Hotel.

Popular Facilities

Wi-Fi in public areas

Wi-Fi in public areas

Continental Breakfast

Continental Breakfast

Daily housekeeping

Daily housekeeping

24*7 Security

24*7 Security

CCTV in common areas

CCTV in common areas

Meeting/Banquet Facilities

Meeting/Banquet Facilities

Standard
Recommended Deal

Standard

Free Cancellation

Parking

Book with ₹0

₹3,934

+ ₹560 taxes and fees, per night, per room

5.7

Pleasant

584 reviews

75% positive reviews in last few days

Guest as saying

Staff some r good but behavior is very bad 3 time we change rood 1 st is smiling! 2nd ac is damage 3rd is not clean & 4th rood is good shower is broken very bad experience

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Couple • India • Apr 2026

I am writing this after a highly unsatisfactory and concerning stay at Kohinoor Palace, Faizabad (March 2026), where I spent over 42,000 for two rooms for two days.The property is marketed as a “heritage hotel,” which is completely misleading. There is no visible heritage value, no maintained architecture, and no experience that justifies such positioning or pricing.The most serious concern is food hygiene. I discovered a worm in my rice plate during the stay. When this was brought to the staff’s attention, instead of taking corrective action, the waiter replaced it with another serving taken from the same container and clearly stated that fresh rice had not been prepared. This reflects extremely poor hygiene practices and a lack of basic food safety standards.Additionally, the breakfast service was substandard, with staff displaying a lack of professionalism and hospitality. The overall premises and surroundings are also poorly maintained and do not meet even basic expectations for a hotel charging premium rates.This experience raises serious concerns about hygiene, service quality, and misrepresentation. I would strongly urge the management to take immediate corrective measures. I am also considering escalating this matter to appropriate consumer and food safety authorities if required.This property is not recommended in its current state.

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Family with young children • India • Apr 2026

Very good

Flag

Arunav Bhanja •

Family • India • Mar 2026

Explore the Area

Vaidehi Nagar, Near Deva Hospital, Faizabad, Uttar Pradesh 224001, 224001

Around the property

    Dasrath Bhavan

    2.77 km

    Ram ki Paidi

    2.77 km

    Tulsi Udyan Garden

    3.29 km

    Maharishi Valmiki International Airport Ayodhya Dham

    3.49 km

    Chaudhary Charan Singh International Airport

    126.45 km

    Gorakhpur Airport

    128.29 km

    Gautam Buddha Airport

    148.88 km

    Allahabad Airport / Bamrauli Air Force Base

    154.8 km

    Nepalgunj Airport

    154.85 km

    Lal Bahadur Shastri Airport

    163.58 km

5.7

Pleasant

584 Users

Guest Impressions

spotlight icon

Guests appreciate the spaciousness of the rooms.

Many found the service lacking in professionalism.

Location is convenient for accessing local attractions.

Food

7.2

Food quality is inconsistent with limited options.

Staff

6.5

Staff service is inconsistent and often unprofessional.

Location

6.5

Centrally located but not close to major attractions.

Room Comfort

6.2

Rooms are spacious but poorly maintained.

Cleanliness

5.7

Cleanliness standards are below expectations.

Value For Money

5.6

Overpriced for the quality and service provided.

Total Reviews

All Reviews (10)
Couple (4)
Family with young children (2)
Family (1)
Group (2)
Solo Traveller (1)

Bad experience

2.4

Staff some r good but behavior is very bad 3 time we change rood 1 st is smiling! 2nd ac is damage 3rd is not clean & 4th rood is good shower is broken very bad experience

Flag

Couple • India • Apr 2026

Absolute Scam - Felt Cheated

2.0

I am writing this after a highly unsatisfactory and concerning stay at Kohinoor Palace, Faizabad (March 2026), where I spent over 42,000 for two rooms for two days.The property is marketed as a “heritage hotel,” which is completely misleading. There is no visible heritage value, no maintained architecture, and no experience that justifies such positioning or pricing.The most serious concern is food hygiene. I discovered a worm in my rice plate during the stay. When this was brought to the staff’s attention, instead of taking corrective action, the waiter replaced it with another serving taken from the same container and clearly stated that fresh rice had not been prepared. This reflects extremely poor hygiene practices and a lack of basic food safety standards.Additionally, the breakfast service was substandard, with staff displaying a lack of professionalism and hospitality. The overall premises and surroundings are also poorly maintained and do not meet even basic expectations for a hotel charging premium rates.This experience raises serious concerns about hygiene, service quality, and misrepresentation. I would strongly urge the management to take immediate corrective measures. I am also considering escalating this matter to appropriate consumer and food safety authorities if required.This property is not recommended in its current state.

Flag

Family with young children • India • Apr 2026

Positive Brief Feedback

8.0

Very good

Flag

Arunav Bhanja •

Family • India • Mar 2026

Very bad

4.4

Service level , commitment are very bad.. very high price

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Couple • India • Mar 2026

Bad hotel

2.4

Worst facilities

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Family with young children • India • Mar 2026

Hotel Facilities

amenity
Access

Late Check-in Supported

Exterior corridor

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

amenity
Room amenities

Daily housekeeping

Hand sanitiser

Exterior corridor

amenity
Transfers and transport

Free car parking

amenity
Internet access

Wi-Fi in public areas

amenity
Food and drinks

Continental Breakfast

amenity
Activities and sports

Outdoor Recreational Activities

amenity
Safety and cleanliness

Free Face Masks

Hand sanitiser

amenity
Services and conveniences

Meeting/Banquet Facilities

Luggage Storage

Free car parking

amenity
Languages spoken

English

Hindi

Hotel Policies

Check-in:

From: 1:00 PM

Check-out:

To: 11:00 AM

Children and extra beds

Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Information

  • Check-in until - 23:00
  • Distance from city center - 1 km
  • Number of rooms - 1

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Frequently Asked Questions when booking The Kohinoor Palace - A Heritage Hotel

What is the location of The Kohinoor Palace - A Heritage Hotel?

The Kohinoor Palace - A Heritage Hotel is located at Vaidehi Nagar, Near Deva Hospital, Faizabad, Uttar Pradesh 224001, 224001.

What is the check-in and check-out time at The Kohinoor Palace - A Heritage Hotel?

The standard check-in time at The Kohinoor Palace - A Heritage Hotel is 1:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at The Kohinoor Palace - A Heritage Hotel.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at The Kohinoor Palace - A Heritage Hotel.

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