Destination
Check-in
Check-out
Rooms & Guests
The Residency Towers Puducherry
388, Anna Salai, Heritage Town, Puducherry, 605001
Experience an abundance of unparalleled facilities and features at The Residency Towers Puducherry. Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services.Discover the wonders of Pondicherry with ease by utilizing the services provided by car hire and shuttle.For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Obtaining passes for the town's top entertainments becomes effortless with hotel's tours.At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the The Residency Towers Puducherry with convenient amenities like room service and daily housekeeping at your disposal. At The Residency Towers Puducherry, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience.A few accommodations within The Residency Towers Puducherry offer unique design elements such as a separate living room. Certain rooms boast in-room amusement features such as daily newspaper, television and cable TV, offering guests an enjoyable stay.In select rooms within the hotel, a coffee or tea maker, bottled water and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries, bathrobes and towels for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at The Residency Towers Puducherry. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel.At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.Enjoy an entertaining evening with your fellow travelers at the hotel's bar.During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.Conclude your holiday perfectly with a visit to massage, steam room and spa on your final days. Be sure to drop by the pool at hotel at least once during your stay.Discover the fitness amenities at hotel to maintain your health and strength during your getaway.
Popular Facilities
Spa/sauna
Buffet Breakfast
Steam room
Coffee Shop
Room Service
Bar
Executive Room - Double
Complimentary Wifi
Book with ₹0
+ ₹2,998 taxes and fees, per night, per room
8.9
Excellent
•1528 reviews
90% positive among latest ratings
Guest as saying
Modern design with Tech use. Courteous staff and Pavilion restaurant is very good to dine in.Value for money.
ixigoer •
Couple • India • Sep 2026Perfectly situated close to the white town and the main bazaar.
Senthil Thiru •
Solo Traveller • Sep 2026I stayed at The Residency Towers Puducherry in September 2026 and would like to highlight a disappointing experience at the Bike & Barrel restaurant on Tuesday, 8 September.We went to the restaurant at approximately 6:30 PM. Surprisingly, there were no hotel or restaurant staff present to attend to guests. After waiting for almost 30 minutes without anyone approaching us, I went down to the front desk to check whether the restaurant was actually open.The front desk staff confirmed that the restaurant was open and operating until 10:00 PM. He informed me that he would contact the restaurant team and asked us to return upstairs. We did so and waited for another 15 minutes, but unfortunately, no staff member appeared to attend to us. Eventually, we had no choice but to leave.We returned to Bike & Barrel at around 8:00 PM. This time, our order was taken and the food was served. However, after serving the food, the staff did not return to check whether we needed anything else, whether the food was satisfactory, or whether we wanted additional drinks or items. Instead, we could see staff members behind the counter engaged in conversation with their colleagues.For a hotel and restaurant of this positioning, this level of service is disappointing. In the hospitality industry, customer service should be one of the highest priorities. Guests should not have to search for staff simply to determine whether a restaurant is open, nor should they be left unattended after their meals are served.What disappointed me most was not a single service mistake, but the apparent lack of attentiveness and ownership throughout the experience. A simple acknowledgement, regular check-in, and genuine attention to guests would have made a significant difference.I hope the hotel management takes this feedback seriously and reviews the staffing and service standards at Bike & Barrel. The Residency Towers has the potential to provide a much better guest experience, but on this occasion, the restaurant service unfortunately fell well below reasonable expectations.
ixigoer •
Couple • Singapore • Sep 2026
Around the property
Rock Beach
1.26 km
Paradise Beach
6.31 km
Serenity Beach
4.61 km
East Coast Hospital
0.4 km
Sri Arunachalam Hospital
0.24 km
Puducherry Railway Station
0.92 km
French War Memorial
1.26 km
Dr. T L Vasudevans Ent Surgical Clinic
0.32 km
Kuppammal memorial clinic
0.31 km
Puducherry Airport (PNY)
3.8 km
Seaside Promenade
1.28 km
Ambigai Medical shop
0.39 km
Chennai International Airport (MAA)
123.94 km
Chunnambar Boat House
5.85 km
Anganvadi centre
0.3 km
The Dental Clinic & Implant Center
0.3 km
Anokhi
1.08 km
Arulmigu Manakula Vinayagar Temple
1.13 km
Church of the Sacred Heart of Jesus
0.67 km
odiansalai phc
0.38 km
ATM
0.51 km
New Mofussil Bus Station
0.9 km
Eglise de Notre Dame des Anges
1.2 km
Sri Aurobindo Ashram
1.17 km
Genral Medicine
0.35 km
Anna Thidal
0.17 km
8.9
Excellent
1k+ Users
Guest Impressions
Staff are generally courteous and attentive, though service delays and lapses occur occasionally.
Rooms are spacious, clean, comfortable, and equipped with useful automation.
Breakfast usually offers a broad, tasty selection, though variety and management draw occasional criticism.
Cleanliness
9.0
Rooms and bathrooms are generally spotless and well maintained, with occasional maintenance issues.
Room Comfort
9.0
Spacious, modern rooms are generally comfortable, with strong showers and smart-room technology.
Location
8.8
Central location near shopping and White Town, though surrounding bustle can be inconvenient.
Staff
8.5
Staff are usually courteous, attentive, and helpful, but service lapses occur.
Food
8.2
Breakfast and dining are generally excellent, though restaurant service and occasional issues reduce consistency.
Value for Money
8.0
Good overall value, though weekend rates can feel expensive.
Total Reviews
Modern Aesthetics
9.2
Modern design with Tech use. Courteous staff and Pavilion restaurant is very good to dine in.Value for money.
ixigoer •
Couple • India • Sep 2026Excellent Location
10
Perfectly situated close to the white town and the main bazaar.
Senthil Thiru •
Solo Traveller • Sep 2026Poor Customer Service
4.8
I stayed at The Residency Towers Puducherry in September 2026 and would like to highlight a disappointing experience at the Bike & Barrel restaurant on Tuesday, 8 September.We went to the restaurant at approximately 6:30 PM. Surprisingly, there were no hotel or restaurant staff present to attend to guests. After waiting for almost 30 minutes without anyone approaching us, I went down to the front desk to check whether the restaurant was actually open.The front desk staff confirmed that the restaurant was open and operating until 10:00 PM. He informed me that he would contact the restaurant team and asked us to return upstairs. We did so and waited for another 15 minutes, but unfortunately, no staff member appeared to attend to us. Eventually, we had no choice but to leave.We returned to Bike & Barrel at around 8:00 PM. This time, our order was taken and the food was served. However, after serving the food, the staff did not return to check whether we needed anything else, whether the food was satisfactory, or whether we wanted additional drinks or items. Instead, we could see staff members behind the counter engaged in conversation with their colleagues.For a hotel and restaurant of this positioning, this level of service is disappointing. In the hospitality industry, customer service should be one of the highest priorities. Guests should not have to search for staff simply to determine whether a restaurant is open, nor should they be left unattended after their meals are served.What disappointed me most was not a single service mistake, but the apparent lack of attentiveness and ownership throughout the experience. A simple acknowledgement, regular check-in, and genuine attention to guests would have made a significant difference.I hope the hotel management takes this feedback seriously and reviews the staffing and service standards at Bike & Barrel. The Residency Towers has the potential to provide a much better guest experience, but on this occasion, the restaurant service unfortunately fell well below reasonable expectations.
ixigoer •
Couple • Singapore • Sep 2026Pleasant Stay Experience
10
The stay was pleasant as always, with cleanliness maintained. I finally figured out how to use the espresso maker, which was very useful. The food was good, and their signature French toast was delicious 😋.
Afshan Farooq •
Solo Traveller • Sep 2026Exceptional Service Stay
10
Excellent hotel with great service as well.
SUBHRAJIT BALIARSINGH •
Solo Traveller • Sep 2026Hotel Facilities
Access
24*7 Front Desk
Express Check-in/out
Non-smoking rooms
Private Check-in/out
Soundproof rooms
Safety and security
24*7 Security
CCTV in common areas
Fire extinguisher
Safety/security feature
Smoke detectors
Room amenities
LAN Internet access
Air-conditioned rooms
Daily housekeeping
Streaming service like Netflix
Alarm clock
Cupboard
Dryer for clothes
Extra large bed
First Aid kit
Hair dryer
Hand sanitiser
Heating
In-Room Tablet
Ironing facilities
Linens
Mirror
Safe box
Seating area
Shelf for clothes
Slippers
Smoke detector
Soundproofing
Tea/Coffee maker
Telephone
Wake-up call
Wooden floor
Safety Deposit Box
Adapter
Baby Safety Gates
Bedside socket
Board games/puzzles
Cleaning supplies
Dressing area
Dustbins
Free drinking water
Glassware
Mini bar
Radio
Sleep comfort products
Snacks or fruits
Study table
Bathroom
Shower
Toiletries
Bathrobes
Private bathroom
Towels
Walk-in shower
Family and kids
Family room
Kids' meal
Baby Safety Gates
Transfers and transport
Onsite car parking
Airport transfer
Bicycle parking
Car rental service
Shuttle service
Internet access
Internet services
Kitchen
Tea/Coffee maker
Food and drinks
Buffet Breakfast
Coffee Shop
Room Service
Bar
Happy Hour
BBQ Facility
Alternative Meal Arrangement
Snacks or fruits
Activities and sports
Spa/sauna
Nightclub
BBQ Facility
Indoor Swimming Pool
Fitness Centre
Mini Golf Course
Game room
Bicycle Rental
Bicycles
Billiards
Diving
Light Therapy
On-Site Entertainment
Tours
Accessibility
Elevator access
Wheelchair-accessible
Media and entertainment
Satellite channels
Other facilities
Elevator access
Board games
Languages spoken
English
Hindi
Tamil
Services and conveniences
Steam room
Contactless Check-in/Check-out
Facilities for Differently-Abled Guests
Air conditioning in Public Area
Concierge
Free car parking
Luggage Storage
Laundry Service
Currency Exchange
Dry-Cleaning
Food Delivery
Gift/Souvenir Shop
Grooming
Infirmary
Invoice Provided
Library
Shops
Smoke-Free Property
Smoking Area
Photocopy/fax in business center
Safety and cleanliness
Room service app
Safe Dining Space
Breakfast Takeaway Service
First Aid kit
Hand sanitiser
Contactless Check-in/Check-out
Anti-Viral Cleaning Items
Body Thermometer
Cashless Payment Service
Common Area Disinfection (Daily)
Doctor/Nurse on Call
Free Face Masks
Hot water linen and laundry washing
Individually-wrapped food options
Mask-wearing staff
No Shared Stationery
Physical Distancing of at least 1 metre
Professional Sanitisation and Disinfection Services
Regular Sanitisation of Rooms
Regularly disinfected rooms
Room Sanitisation Opt-Out Available
Room Sealing after Sanitisation
Safety Protocol-trained staff
Sanitised kitchen and tableware
Sterilising Equipment
Temperature Check
Hotel Policies
Check-in:
From: 2:00 PM
Check-out:
To: 12:00 PM
Check-in
2:00 PM
Check-out
12:00 PM
Property Policies
- Guest must be over 18 years of age to check-in to this hotel.
- As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
- The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
- Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
- Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
- There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
- All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
- Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
- Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
- Primary Guest should be 18+ years of age
Property Information
- Number of floors - 5
- Number of rooms - 75
People also viewed
Frequently Asked Questions when booking The Residency Towers Puducherry
What is the location of The Residency Towers Puducherry?
What is the check-in and check-out time at The Residency Towers Puducherry?
Can I modify my reservation?
Is breakfast included in the room rate?
What identification is required at check-in?
What is the cancellation policy?
Most searched Hotels in Puducherry
Most booked Hotels in Puducherry
© 2026 Le Travenues Technology Ltd. India. All brands are trademarks of their respective owners