The Sylvan Retreat

the property is well-connected through good roads, till the last mile - which was our biggest concern as we reached around late evening. however, we were pleasantly surprised with the property - they have a huge green area and also multiple small green stretches with endless mango trees and mangoes on it (it's a different thing that you're not allowed to pluck even a single one / we still were able to manage one). the property overall is very neat and clean; I would've given it a 5-star if the room curtains and washroom were also equally well maintained. Ambience of the property is very good but that of the room, lacks a bit. Food is about above average - nothing special there; though the quantity served is ample. A BIG plus is multiple photo points - all in natural and serene background; which makes your stay worth the buck!

Family • India • Jul 2026

The Sylvan Retreat came as a surprise package for all of us. My family alongwith my pet beagle went for a quite short vacation. I was looking for some place which had gardens so that my pet can enjoy alongwith us. Although the approach road is slightly tricky and this place is situated in the Doon valley on the Rishikesh road, so seems very distant and lonely. The main town is also far off. Takes almost an hour to reach Rajpur road. But once you come inside this property its heaven, lush green expansive gardens, well maintained and clean. So many mango trees, makes your heart feel full. The master suite with king bed we booked was very spacious, clean and tidy. The staff is humble, courteous and hospitable. The wifi provided by the resort works well within your rooms. But your mobile network may be abysmally poor. Airtel is weak but works but others may not work at all. Overall, it was a good weekend spent at a very good place.

Family • India • Jul 2026

V nice

Group • India • Jul 2026

Feeling very upset staying at this place as there has been no electricity or AC for 3 days. When I called the corporate office, the person named Sharad who handled the booking was very rude. When I told him about the power and AC issues, he said not to pay for his salary. He was very polite when taking the 40k payment. If the owner reads this, please consider it. Earlier, your staff asked us to downgrade from a cottage to rooms, which we agreed to. Now, there is no light, and when it comes, it fluctuates so much that the AC compressor can't handle it. Your staff is rude and says they are not responsible because we don't pay their salary. Is this how guests are treated at your corporate booking office? The property staff like Rana ji are very nice, though.

Feeling very upset staying at this property due to frequent power outages, no lights, and no AC for the past 3 days. When I contacted the corporate office about the problem, Sharad, who handled our booking, was very rude. When I told him about the issues, he did nothing to help and even said, "You are not paying my salary, so I am not answerable to you." His attitude was fine when booking, but after paying 40k, this is how guests are treated. Very disappointing and I would not recommend anyone to stay here. The in-house staff are good, but the corporate staff is terrible. If the owner reads this, please take this seriously and get it fixed.