Townhouse Grand Inn

Could you please check what is going on in your rooms?

This was the worst hotel experience I've ever encountered. I booked through OYO and faced multiple major problems during my stay: I checked in at 1:00 PM but was unfairly charged an extra ₹900 for early check-in. The staff were also rude and unprofessional when I raised my issues. The room was very unhygienic, appearing poorly maintained with bedding that seemed unchanged before I arrived. On the second day, I got a skin infection. Additionally, I found a used condom behind the bedside table while ordering food via the landline. The hotel also allowed hourly stays without proper ID checks in all cases, which made me worry about safety and security. I would not suggest this hotel to anyone due to the disappointing, unhygienic, and unsafe conditions.

SCAM SCAM SCAM SCAM HOTEL GRAND INN TOWNHOUSE GRAND INN HOTEL GRAND INN VAISHALI are same hotel but different IDS. #BEDBUGS AT THE HOTEL #they tried to manhandle me during early checkout They do lie over calls to companies and companies like ixigo or oyo genrally believe hotels over customer and they take advantage of this. DONT RECOMMEND AT ALL THEY DONT CARE ABOUT BAD REVIEWS. I reported the hotel already. Don't just review report as well if hotel staff tries to intimidate take help of police if requires. Dear OWNER OF TONHOUSE GRAND INN. Well it is kind of scam. Prices are low online. When I came in they asked 1500 extra + whatever I paid to book from ixigo. Staff behavior is worst. Manager said he is owner which was funny. They tried to intimidate even which doesnt make sense. ROOM CONDITION : Room condition is not good as well. AC ISSUE : AC was not working properly so i went to desk and asked to provide different room. Again staff here have the mentality to scam so they act like that and said we dont have many options in classic category if there would be room free we will let you know. Funny that they are still taking the booking in classic category and I booked and cancelled just to check and the prices were way cheap. I WILL BE UPDATING THE REVIEW HERE ACCORDINGLY AS I HAVE LONG STAY WITH THEM MOSTLY I WILL CHANGE THE HOTEL THOUGH. I reported the hotel already. Don't just review. Report as well if hotel staff tries to intimidate. Take help of police if requires. At the end day ended over calling police on them. It seems they are pretty much habitual of this as they are keep on doing it and escaping from consequences. I hope they won't be able to do it for long. If companies who provide bookings to them pay attention to their scam.

Tanuj Gupta •

Solo Traveller • India • Jun 2026

Because he extra charge of the room apartment booking

Rahul Kumar •

Couple • India • Jun 2026

I had a terrible stay at this hotel. They charged me in full at check-in, but the room was dirty, poorly kept, and smelled bad. When I asked for the room key to visit the market, both the staff and owner said no key was available. They also wouldn't offer a secure place for my luggage, telling me to leave it in an unlocked room under CCTV surveillance. Since I had valuable items, I didn't feel safe leaving my bags there. After a long dispute with no good solution, I checked out and found another hotel. The service was very disappointing and unprofessional. I wouldn't suggest staying here, especially since there are much better hotels nearby with courteous and professional staff.