Tropicana Resort & Spa Alibaug, A Club Mahindra Associate

I had such a fantastic time here! ’’ The resort is incredibly spacious, and the personal parking was so convenient. I loved being surrounded by nature and lush greenery. ’’ There were so many fun activities to enjoy! ’’

1. Food - Excellent Local Cuisine, the staff is local and it was one of the best authentic (in fact wouldn't be a stretch if I called it best Kolambi Bhath and Kombdi Vade - I have had, I don't know what the magic was the Kolambi Bhath was amazing consistency - neither too wet and sticky like khichdi or dry like Biriyani - IT WAS JUST PERFECT !!!!! - The prawns were cooked to perfection - most people make it rubbery - it was just right, soft juicy without any of the fishy after taste) - in addition to this a great Buffet Spread, Great chefs cooking up delicious dishes, Great VALUE for money2. The people - The staff and our experience has been so great , thanks to the following people (if I have missed anyone pls excuse) and a few photosThe best part was the Excellent food (local cuisine like Kolambi Bhath and Kombdi Vade), and sense of hospitality of the dining room staff and all the chefs, overall the the staff was excellent in all departments (check-in, pool, room-cleaning) but the stand-out was the dining room staff - they were working almost entire day - 3 meals and did everything with outmost care, attention and warmth - and their sense if going beyond duty was great,Standout team members were Janhavi (dining room) and Abhijit (from Captain Cook's bar) - both are stand-out topper & Budding Chef Sai (of Kombdi Vade fame :) )Apart from this all the team members were hard working and I interacted with a lot of team members who were very helpful and always ready with warm service - special mention - Vignesh, Ramila, Ajay & Kalpesh - Vignesh was terrific ......All the chefs were spectacular - I talked to all of them and got their views - Chef Subhash, Chef Rahul, Chef Surendra, Chef Sai (winning our hearts with spectacular Kombi Vade), Chef Rohit, Chef Jagadeesh (armed with the terrific Bread Pakodas)All these guys are tirelessly working with such attention to detail and caring and warmth. I really am very grateful to these guys for ensuring that we are taken care of. A big thanks to all of you for making our visits special.A word to my fellow Travelers, please be kind and patient, pls remember - the staff is on their feet for 12-14 hour shifts, running around to make our stay comfortable, it takes a lot. A small appreciation and smile goes a long way.3. Rooms - Room Cleaning - There was one lady - I did not get her name (Very very impressed with her sense of dedication and attention to detail)4. Location - Roads are not so great, but Great Resort Maintenance and upkeep - although its little old now and rooms were smelling musty, one of the rooms had a damp smell and I suspect the AC vent water was not draining - we once had the same issue in home ac and this was exact smell - BUT staff is still very active and resort maintenance is good5. Safety - well managed and all aspects of safety taken care of esp. people travelling with kids6. Predictability - flawless execution by staff from Start to finish, Club Mahindra Quality7. User experience - the user experience part is beyond expectations. During holidays people have so high expectations of a flawless experience that even a minor hitch can lead to a sense of dissatisfaction, so far in my experience - has not happened anywhere - kudos to the staff.DONT MISS THE LOCAL CUISINE IN THE MENU !!!! The best part was the Excellent food (local cuisine like Kolambi Bhath and Kombdi Vade)Dining room gets crowded in peak hours, so go early and enjoy a relaxed meal, staff is also not rushed and will be able to cater betterThe only minor issue we faced was Pool was a little crowded because of corporate bookings and people were not following pool regulations and they were not listening to staff at all , even though pool staff tried their best

Very peaceful resort by Club Mahindra.Everything is good about this resort. They should create a larger Happy Hub which would make it complete.Road to resort from Alibaug-Mandwa main road needs serious repairs. Hopefully it will get better as another very big residential property is coming up on this road.

Very good resort in Alibaug.Nice clean rooms in the Villa apartment with swimming pool. Restaurant is good food is good very good service. Very nice ambience.Lot's of greenery around.In January weather is also cool and pleasant. price reasonableBig banquet hall you can use for your social functions.We enjoyed our stay here.Only problem was that in my room .Bathroom geyser was not working.

This is a decent option for families visiting Alibaug but considering how high the tariff is, they should really consider doing some regular maintenance and upkeep. The rooms and washrooms feel like they haven't been upgraded since a long time but the prices have definitely kept up with the times.The washroom fittings have water stains with semi operational showers, the TVs don't work unless you hit the remotes and the outdoor furniture is generally dusty and dirty. I really had to chase the staff to get everything cleaned before it could be used but it feels like there isn't much concern for keeping the rooms and washrooms upto current standards. The focus seems to be more on activities at the resort rather than providing a great stay, which is the main reason most people come here. It feels like there's basic apathy towards the guests' comfort and would recommend people look at similar properties nearby instead.The restaurant and bar are nice and the property is spread over a large area, making it a pleasant area to walk around.