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Hotel Grandeur

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Gulab Estate, T2 Airport Road, Near Sakinka Telephone Exchange, 400072

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There are air-conditioned rooms at Hotel Grandeur-Near Mumbai International Airport. The property is 5.3 km from Powai Lake and about 2.6 km from Phoenix Market City Mall. ISKCON is 7.8 km from Hotel Grandeur-Near Mumbai International Airport, while Indian Institute of Technology, Bombay is 5.9 km distant. The hotel is a short distance from Chhatrapati Shivaji International Mumbai Airport.

Popular Facilities

Wi-Fi

Wi-Fi

Room Service

Room Service

Housekeeping

Housekeeping

CCTV

CCTV

Couple-friendly

Couple-friendly

Parking

Parking

Standard Room
Recommended Deal

Standard Room

Free Cancellation
₹1,789

+ ₹253 taxes and fees, per night, per room

5.9

Pleasant

406 reviews

25% positive reviews in last few days

Guest as saying

My experience at this hotel was extremely disappointing and poorly managed. I had confirmed bookings for two Deluxe rooms, reserved well in advance. However, upon arrival, the manager informed us that no rooms were available and bluntly suggested that we cancel the booking and take a refund. Being told to cancel after arriving at the property is completely unacceptable and reflects serious mismanagement of reservations.There was no prior communication, no apology initially, and no immediate effort to resolve the situation. Only after escalating the issue some action was taken. We were eventually given one Family Deluxe room instead of the two Deluxe rooms we had paid for, which was not an adequate solution for our group.This experience caused unnecessary stress and inconvenience. Proper reservation management and customer service are fundamental in the hospitality industry, and unfortunately, this hotel failed on both counts. I would strongly recommend to avoid booking this hotel or atleast confirm your booking multiple time so that you don’t run into the same issue as I did.

Dhairyashil Pawar Medhe •

Group • Feb 2026

Pathetic conditions of hotel services, there have lots of scam facing by guest specaily about bills not provided from hotel reception and receptionist says laundry services is from outsource and they have not authority to provide any bills.dangerous zone never recommended of this hotel., they're providing pathetic rooms/environment/breakfast to gusts which is unhygienic. Horrible stay .

sanjib saha •

Solo Traveller • Feb 2026

We have booked deluxe room for stay but on first day they provided us standard room again on next they shifted to the larger room nothing more than standard just area increased but other facilities like washroom fixtures, hygiene, odour etc same. Need to verify the rating.

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Harshad Kadam •

Couple • India • Dec 2025

Explore the Area

Gulab Estate, T2 Airport Road, Near Sakinka Telephone Exchange, 400072

5.9

Pleasant

406 Users

Guest Impressions

spotlight icon

Guests noted issues with service and room conditions.

Location is appreciated for convenience and accessibility.

Some guests found the hotel not meeting expectations.

Location

8.4

Great location near the airport and attractions.

Staff

5.3

Staff service needs improvement and responsiveness.

Value For Money

4.4

Pricing does not reflect the quality of service.

Cleanliness

3.8

Rooms require better maintenance and cleanliness.

Room Comfort

3.0

Rooms lack basic comfort and essential amenities.

Food

2.0

Dining options are limited and service can be slow.

Total Reviews

All Reviews (10)
Group (1)
Solo Traveller (5)
Couple (2)
Family (2)

Reservation Disaster Group Stay

2.0

My experience at this hotel was extremely disappointing and poorly managed. I had confirmed bookings for two Deluxe rooms, reserved well in advance. However, upon arrival, the manager informed us that no rooms were available and bluntly suggested that we cancel the booking and take a refund. Being told to cancel after arriving at the property is completely unacceptable and reflects serious mismanagement of reservations.There was no prior communication, no apology initially, and no immediate effort to resolve the situation. Only after escalating the issue some action was taken. We were eventually given one Family Deluxe room instead of the two Deluxe rooms we had paid for, which was not an adequate solution for our group.This experience caused unnecessary stress and inconvenience. Proper reservation management and customer service are fundamental in the hospitality industry, and unfortunately, this hotel failed on both counts. I would strongly recommend to avoid booking this hotel or atleast confirm your booking multiple time so that you don’t run into the same issue as I did.

Dhairyashil Pawar Medhe •

Group • Feb 2026

Extremely Poor Experience

2.0

Pathetic conditions of hotel services, there have lots of scam facing by guest specaily about bills not provided from hotel reception and receptionist says laundry services is from outsource and they have not authority to provide any bills.dangerous zone never recommended of this hotel., they're providing pathetic rooms/environment/breakfast to gusts which is unhygienic. Horrible stay .

sanjib saha •

Solo Traveller • Feb 2026

Disappointing Room Upgrade

4.0

We have booked deluxe room for stay but on first day they provided us standard room again on next they shifted to the larger room nothing more than standard just area increased but other facilities like washroom fixtures, hygiene, odour etc same. Need to verify the rating.

Flag

Harshad Kadam •

Couple • India • Dec 2025

Needs Bathroom Fixes

4.0

The bathtooms did not provide hot-water when required. My bathroom was even lacking a mirror there. Besides the room should provide a chair to sit; one cannot be on bed all the time. If you are staying for more than 01 day, on the subsequent days they will barely ask you for room-service/cleaning.Although the remaining ammenities they had provided were good.

DR BISWAJIT Dy Comdt •

Solo Traveller • Nov 2025

Extremely Disappointing Stay

2.0

Arriving in the late evening after a long flight, only to find probably the worst hotel I’ve ever stayed in. The pictures on line must have been taken at least 20 years ago. The room was a wreck, toilet seat filthy and not even fixed to the toilet. No toilet paper, and the whole place was in a dilapidated state. The staff had taken a course in surly and sour customer diss-service. They wanted to supply the breakfast to our room. I don’t think that even the rats would eat there. We left with having breakfast and were happy to leave. To improve the hotel, and I struggle to classify it as a hotel, they could demolish it and erect a tent. As an aside, with my wife and I booked into the room only one very grubby towel as supplied. The shower room was filthy with mould and detritus a the floor. Please don’t stay here.

Andy Hemus •

Couple • Nov 2025

Hotel Facilities

amenity
Access

Couple-friendly

Smoking allowed

Alcohol allowed

Bachelors allowed

Kid friendly

Non Vegetarian allowed

Pets not allowed

Senior citizen friendly

Suitable for bachelors

Suitable for families with children

Suitable for family

Suitable for large groups

Suitable for youngsters

amenity
Safety and security

CCTV

Fire extinguisher

Security Guard

amenity
Room amenities

First Aid kit

Sofa

Telephone

Television

amenity
Bathroom

Towels

amenity
Transfers and transport

Parking

Car Parking

Two wheeler parking

amenity
Internet access

Wi-Fi

amenity
Food and drinks

Room Service

amenity
Services and conveniences

Housekeeping

24 Hour Power Supply

24x7 power back up

Hot water available

amenity
Safety and cleanliness

Doctor/Nurse on Call

First Aid kit

amenity
Other facilities

Front desk

Living area

amenity
Languages spoken

English

Hindi

Marathi

Hotel Policies

Check-in:

From: 12:00 PM

Check-out:

To: 11:00 AM

Property Policies

  • Guest must be over 18 years of age to check-in to this hotel.
  • As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  • The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  • Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  • Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  • There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  • All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  • Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
  • Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.

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Frequently Asked Questions when booking Hotel Grandeur

What is the location of Hotel Grandeur?

Hotel Grandeur is located at Gulab Estate, T2 Airport Road, Near Sakinka Telephone Exchange, 400072.

What is the check-in and check-out time at Hotel Grandeur?

The standard check-in time at Hotel Grandeur is 12:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Hotel Grandeur.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Hotel Grandeur.

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