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Myotel - Santacruz

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Prabhat Colony, Santacruz East Mumbai, 400055

Garden
ReceptionKitchen
47+ Photos

Centrally Located

Ideal location near the train station for easy city exploration.

Clean Rooms

Rooms and bathrooms are consistently clean and well-maintained.

Friendly Staff

Staff are helpful and cooperative, enhancing the overall experience.

Comfortable Stay

Rooms are cozy and clean, though some are small.

Myotel - Santacruz offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date.Taxi and car hire offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Mumbai. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones.Each accommodation at Myotel - Santacruz is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the hotel offers linen service and air conditioning for guest convenience and satisfaction.At Myotel - Santacruz, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace.In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker and bottled water at your disposal. Myotel - Santacruz offers a hair dryer and toiletries in the restrooms of specific accommodations. Immerse yourself in the executive lounge, where exceptional amenities and lavish surroundings await you. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.For those who prefer savoring meals within their personal space, Myotel - Santacruz offers the convenience of doorstep grocery delivery, allowing you to prepare and enjoy food in your room.

Popular Facilities

Internet services

Internet services

Restaurants

Restaurants

Room Service

Room Service

Facilities for Differently-Abled Guests

Facilities for Differently-Abled Guests

Air-conditioned rooms

Air-conditioned rooms

Daily housekeeping

Daily housekeeping

Business Class Room
Recommended Deal

Business Class Room

Free Cancellation

Parking

Book with ₹0

₹4,798

+ ₹698 taxes and fees, per night, per room

7.8

Very Good

765 reviews

93% positive reviews in last few months

Guest as saying

The room was not good and the hotel refused to provide a refund for a late check-in.

Flag

Aman •

Solo Traveller • India • Sep 2026

Everything is good except food

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Couple • India • Sep 2026

Must go

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Couple • India • Sep 2026

Explore the Area

Prabhat Colony, Santacruz East Mumbai, 400055

Around the property

    Santacruz

    0.45 km

    Mahatma Jyotiba Phule Market

    0.57 km

    ATM

    0.09 km

    Gurudev Datta Mandir

    0.67 km

    Immigration Office

    0.74 km

    Milan Mall

    0.79 km

    PH Medical Centre

    0.84 km

    Sanay Guruji Arogya Mandir

    0.86 km

    Hi Life Mall

    1.27 km

    Parleshwar Ganpati Mandir

    1.27 km

    Nanavati Hospital

    1.36 km

    Juhu Beach

    1.92 km

    Vile Parle Railway Station

    1.69 km

    Chhatrapati Shivaji Maharaj International Airport (BOM)

    2.28 km

    Bandra-Worli Sea Link

    6.63 km

    Shree Siddhivinayak

    7.69 km

    R City Mall

    7.79 km

    Sri Sri Radha Gopinath Temple

    14.6 km

    Chhatrapati Shivaji Terminus

    16.72 km

    Marine Drive

    16.99 km

    Nariman Point

    17.82 km

    Gateway of India

    18.12 km

    Colaba

    20.04 km

7.8

Very Good

765 Users

Guest Impressions

spotlight icon

Guests appreciate the clean and comfortable accommodations.

Location is ideal for exploring the city and nearby attractions.

Staff are generally friendly and helpful during stays.

Location

8.0

Conveniently located near transport and attractions.

Cleanliness

8.0

Rooms are clean, but some areas need improvement.

Staff

7.8

Friendly and helpful staff enhance guest experiences.

Value for Money

7.5

Offers reasonable prices for its location and services.

Room Comfort

7.2

Rooms are cozy but may feel cramped for some.

Food

6.8

Breakfast options are limited and could be improved.

Total Reviews

All Reviews (9)
Solo Traveller (2)
Couple (6)
Family (1)

Disappointing Business Stay

2.0

The room was not good and the hotel refused to provide a refund for a late check-in.

Flag

Aman •

Solo Traveller • India • Sep 2026

Exceptional

9.2

Everything is good except food

Flag

Couple • India • Sep 2026

Excellent

10.0

Must go

Flag

Couple • India • Sep 2026

Unsafe atmosphere for female travelers & zero hospitality standards.

3.2

Unsafe atmosphere for female travelers & zero hospitality standards.I booked this hotel for a night due to an early morning flight based on good online reviews, but our experience was terrible.My fiancée checked in first and was treated with complete disrespect by the receptionist, Rakesh. He was extremely rude, dismissive, and imposing rules that were nowhere to be found during the booking process. When she asked a simple question about breakfast timings (which their own Google photos state as 7:00 AM), he rudely told her, "You should have inquired with us before booking, that's your fault."When I arrived later to confront him about his behavior, he showed zero accountability and immediately jumped into an argument. He dismissively said, "That is an error, you should have called and asked if you wanted your complimentary breakfast so badly." First of all, it wasn't "complimentary", I specifically paid extra for it. Even the manager was unable to control him or de-escalate the situation.Basic manners, hospitality, and respect were completely missing. If you are traveling with women, I would strongly advise looking elsewhere. It is not worth feeling unsafe or dealing with such extreme rudeness.

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Couple • India • Sep 2026

Good Stay, but Meal Inclusion Could Be Better

8.8

Had a pleasant stay at the hotel. The rooms were comfortable, the staff were courteous and helpful, and overall we had a good experience. The only disappointment was with the meal inclusion in the package, which wasn’t quite as expected. It would be great if the meal inclusions were made clearer and offered a little more value. Other than that, a nice stay overall and would consider visiting again.

Flag

Couple • India • Sep 2026

Hotel Facilities

amenity
Access

Couples only

24*7 Front Desk

Allergy-free rooms

Exterior corridor

Intercom

Litter boxes

Non-smoking rooms

Private Check-in/out

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

Smoke detectors

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Refrigerator

Adapter

Bedside socket

Carbon Monoxide detector

Cleaning supplies

Cupboard

Dining area (separate)

Fan

First Aid kit

Hair dryer

Hand sanitiser

Ironing facilities

Linens

Mirror

Safe box

Seating area

Slippers

Smoke detector

Snacks or fruits

Staircase access

Television

Wake-up call

Safety Deposit Box

Exterior corridor

amenity
Bathroom

Private bathroom

Shower

Toiletries

amenity
Family and kids

Play area

Kids' meal

Safety measures for kids

amenity
Transfers and transport

Nearby Car Parking

Airport transfer

Car rental service

Shuttle service

Taxi/Cab service

amenity
Internet access

Internet services

amenity
Kitchen

Refrigerator

amenity
Food and drinks

Restaurants

Room Service

Alternative Meal Arrangement

Coffee Shop

Grocery Delivery

In-Room Breakfast

Snacks or fruits

amenity
Activities and sports

Bicycle Rental

amenity
Accessibility

On-site accessible restaurants / lounges

Wheelchair-accessible

amenity
Outdoor

Garden/Backyard

amenity
Other facilities

Newspaper

amenity
Languages spoken

English

Hindi

amenity
Services and conveniences

Facilities for Differently-Abled Guests

Luggage Storage

Terrace

Locker

Contactless Check-in/Check-out

Doorman

Dry-Cleaning

Food Delivery

Grooming

Invoice Provided

Postal Service

Smoke-Free Property

Smoking Area

Concierge

Air conditioning in Public Area

Free car parking

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Body Thermometer

Breakfast Takeaway Service

Cashless Payment Service

Common Area Disinfection (Daily)

COVID-19 Testing Facility

Doctor/Nurse on Call

Free Face Masks

Hot water linen and laundry washing

Hygiene Certification

Individually-wrapped food options

Mask-wearing staff

No Shared Stationery

Physical Distancing of at least 1 metre

Professional Sanitisation and Disinfection Services

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Room service app

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Sterilising Equipment

Temperature Check

Contactless Check-in/Check-out

First Aid kit

Hand sanitiser

Hotel Policies

Check-in:

From: 12:01 PM

Check-out:

To: 10:00 AM

Children and extra beds

  • All children are welcome.
Infant 0-2 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-18 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 19 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Distance from city center - 1 km
  • Travel time to airport (minutes) - 10
  • Year property opened - 2025
  • Number of floors - 2
  • Room voltage - 240
  • Number of rooms - 26
  • Airport transfer fee - 500 INR
  • Most recent renovation - 2025
  • Non-smoking rooms/floors - no
  • Reception open until - 12:00
  • Check-out from - 10:00
  • Check-in until - 18:00
  • License Id / Local Tax ID/ Entity Name - 27AASCM8489L1Z8

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Frequently Asked Questions when booking Myotel - Santacruz

What is the location of Myotel - Santacruz?

Myotel - Santacruz is located at Prabhat Colony, Santacruz East Mumbai, 400055.

What is the check-in and check-out time at Myotel - Santacruz?

The standard check-in time at Myotel - Santacruz is 12:01 PM, and check-out is at 10:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Myotel - Santacruz.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Myotel - Santacruz.

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