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Regency Hotel Santacruz

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Opposite Vakola Junction Santacruz east western express highway, 400055

Business center
56+ Photos

Prime Location

Conveniently located near the airport and major transport links.

Tasty Food

Food quality is consistently praised, with diverse options available.

Excellent Service

Staff are friendly, helpful, and provide prompt service.

Clean Rooms

Rooms and facilities are generally clean and well-maintained.

At Regency Hotel Santacruz, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Discover the wonders of Mumbai with ease by utilizing the services provided by taxi and car hire. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures.Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Regency Hotel Santacruz.Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms at Regency Hotel Santacruz come furnished with air conditioning to cater to your needs and comfort.A few chosen rooms are equipped with daily newspaper, television and cable TV to ensure guest amusement.In certain rooms, the hotel offers visitors access to bottled water and mini bar.In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and towels, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Regency Hotel Santacruz, you can always indulge in a scrumptious meal on-site.All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At Regency Hotel Santacruz, guests with diverse dietary needs are accommodated by offering options like halal among the different types of cuisine. At Regency Hotel Santacruz, guests can take pleasure in the delightful recreational amenities provided for their entertainment.At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

Popular Facilities

Internet services

Internet services

Buffet Breakfast

Buffet Breakfast

24*7 Room Service

24*7 Room Service

Fitness Centre

Fitness Centre

Facilities for Differently-Abled Guests

Facilities for Differently-Abled Guests

Air-conditioned rooms

Air-conditioned rooms

Standard Room
Recommended Deal

Standard Room

Free Cancellation

Breakfast

Parking

₹7,153

+ ₹2,104 taxes and fees, per night, per room

8.3

Excellent

260 reviews

86% positive reviews in last few months

Guest as saying

I recently stayed at Regency Hotel. The check-in process was quick and smooth, which I appreciated after a long day of travel. The rooms were very clean and hygienic, which is always my top priority while booking a stay. The room size was decent, not too small, not overly spacious either, just comfortable enough. However, the property does feel slightly dated. Some of the bathroom tiles were chipped and the cupboards looked a bit old. That said, despite the older interiors, the cleanliness was well maintained.The location is right next to a metro station, which is convenient for commuting, but the immediate surrounding area didn’t feel very family friendly, especially at night. The guest parking space is also quite limited, which could be inconvenient if you are traveling by car. As for the food, room service was average, and quite a few menu items were unavailable. The sandwich was really good, but the biryani was just okay. The highlight of the stay was definitely the breakfast buffet, with great variety and well prepared dishes. Overall, a decent stay mainly because of the cleanliness and breakfast experience.

tanya singh •

Solo Traveller • Feb 2026

Location exactly at Santa Cruz metro station.Rooms are spacious and clean. Breakfast is yummy. All the services are excellent. Staff is very polite. Prepared and provided food as per our requests. We stayed with parents and kids and enjoyed the stay and food.Excellent stay. Special thanks to Mr Robert, Mr. Shaikh and Ms Sonali.

Yogita Singh •

Family • Feb 2026

Right outside the Santa Cruz metro station. Good breakfast, spacious, clean rooms. Good service as well.They're hesitant about unmarried couples and may not admit them.

Kay P •

Solo Traveller • Jan 2026

Explore the Area

Opposite Vakola Junction Santacruz east western express highway, 400055

Around the property

    Santacruz

    0.52 km

    Gurudev Datta Mandir

    0.61 km

    Mahatma Jyotiba Phule Market

    0.76 km

    ATM

    0.11 km

    PH Medical Centre

    1.13 km

    Immigration Office

    1.2 km

    Dandeshwar Mandir

    1.23 km

    Khar Railway Station

    1.31 km

    Khar Road

    1.33 km

    Milan Mall

    1.33 km

    Sanay Guruji Arogya Mandir

    1.35 km

    Juhu Beach

    2.23 km

    Chhatrapati Shivaji Maharaj International Airport (BOM)

    2.29 km

    Bandra-Worli Sea Link

    6.26 km

    Shree Siddhivinayak

    7.22 km

    High Street Phoenix

    9.8 km

    Sri Sri Radha Gopinath Temple

    14.14 km

    Chhatrapati Shivaji Terminus

    16.22 km

    Marine Drive

    16.5 km

    Nariman Point

    17.32 km

    Gateway of India

    17.61 km

    Colaba

    19.55 km

8.3

Excellent

260 Users

Guest Impressions

spotlight icon

Guests appreciate the convenient location near the airport.

Mixed reviews on cleanliness and room maintenance.

Staff friendliness is noted, but service can be slow.

Staff

8.4

Friendly and helpful staff providing decent service.

Cleanliness

8.4

Rooms are generally clean but require better maintenance.

Food

8.3

Food quality is good but lacks variety.

Value for Money

8.2

Affordable rates for basic amenities and services.

Location

8.1

Conveniently located near the airport and transport links.

Room Comfort

8.1

Rooms are basic and may need updates.

Total Reviews

All Reviews (10)
Solo Traveller (7)
Family (1)
Business (2)

Clean Yet Dated Stay

6.0

I recently stayed at Regency Hotel. The check-in process was quick and smooth, which I appreciated after a long day of travel. The rooms were very clean and hygienic, which is always my top priority while booking a stay. The room size was decent, not too small, not overly spacious either, just comfortable enough. However, the property does feel slightly dated. Some of the bathroom tiles were chipped and the cupboards looked a bit old. That said, despite the older interiors, the cleanliness was well maintained.The location is right next to a metro station, which is convenient for commuting, but the immediate surrounding area didn’t feel very family friendly, especially at night. The guest parking space is also quite limited, which could be inconvenient if you are traveling by car. As for the food, room service was average, and quite a few menu items were unavailable. The sandwich was really good, but the biryani was just okay. The highlight of the stay was definitely the breakfast buffet, with great variety and well prepared dishes. Overall, a decent stay mainly because of the cleanliness and breakfast experience.

tanya singh •

Solo Traveller • Feb 2026

Great Family Experience

10.0

Location exactly at Santa Cruz metro station.Rooms are spacious and clean. Breakfast is yummy. All the services are excellent. Staff is very polite. Prepared and provided food as per our requests. We stayed with parents and kids and enjoyed the stay and food.Excellent stay. Special thanks to Mr Robert, Mr. Shaikh and Ms Sonali.

Yogita Singh •

Family • Feb 2026

Convenient Metro Stay

10.0

Right outside the Santa Cruz metro station. Good breakfast, spacious, clean rooms. Good service as well.They're hesitant about unmarried couples and may not admit them.

Kay P •

Solo Traveller • Jan 2026

Smooth Corporate Event

10.0

Excellent support by team Regency for our corporate event. Thank you Mr Jaaved and entire team for ensuring hassle free 5 days assistance during stay, meals, transfers. Many thanks, Prathamesh L.

Prathamesh Lad •

Business • Jan 2026

Outstanding Hospitality Experience

10.0

I would like to convey my heartfelt thanks and appreciation for making our stay comfortable and memorable. I have stayed in many hotels during my long active life but your hotel stands out on all parameters. The food hygiene, taste and quality was excellent. Service was very prompt. Room was very clean. Staff behaviour was very affectionate and excellent. Overall I would like to complement your entire team for their hard work in making your hotel the best. Please keep it up.Thanks and best wishes for your continued journey towards excellence.E. Haque

EHTASHAMUL HAQUE •

Solo Traveller • Dec 2025

Hotel Facilities

amenity
Access

Late Check-in Supported

Express Check-in/out

Non-smoking rooms

Suitable for adults

amenity
Safety and security

CCTV in common areas

Fire extinguisher

Safety/security feature

Smoke detectors

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Kitchen

Cupboard

Dustbins

First Aid kit

Hair dryer

Hand sanitiser

Ironing facilities

Mini bar

Safe box

Study table

Television

Safety Deposit Box

amenity
Bathroom

Shower

Toiletries

amenity
Family and kids

Family room

amenity
Transfers and transport

Onsite car parking

Car rental service

Taxi/Cab service

amenity
Internet access

Internet services

amenity
Food and drinks

Buffet Breakfast

24*7 Room Service

Coffee Shop

Water Bottles

Kitchen

amenity
Activities and sports

Fitness Centre

Tours

amenity
Accessibility

Elevator access

Wheelchair-accessible

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

Tamil

amenity
Services and conveniences

Facilities for Differently-Abled Guests

Photocopy/fax in business center

Luggage Storage

Laundry Service

Currency Exchange

Dry-Cleaning

Food Delivery

Smoke-Free Property

Smoking Area

Free car parking

Air conditioning in Public Area

Concierge

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Body Thermometer

Common Area Disinfection (Daily)

Free Face Masks

Hot water linen and laundry washing

Individually-wrapped food options

Mask-wearing staff

Physical Distancing of at least 1 metre

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Temperature Check

Hand sanitiser

First Aid kit

Hotel Policies

Check-in:

From: 12:00 PM

Check-out:

To: 12:30 PM

Children and extra beds

Infant 0-5 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s)
  • Must use an extra bed which will incur an additional charge.
Guests above 13 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Information

  • Distance from city center - 0.2 km
  • Travel time to airport (minutes) - 15
  • Year property opened - 1985
  • Number of floors - 0
  • Number of rooms - 54
  • Airport transfer fee - 1000 INR
  • Most recent renovation - 2021
  • Number of restaurants - 1
  • Number of bars/lounges - 0
  • Reception open until - 00:00
  • Check-out from - 12:00
  • Check-in until - 14:00

Property Announcements

  • 1. Unmarried couples are not permitted to stay at the property.
    2. Local ID proofs are not accepted at the time of check-in.
    3. Visitors are not allowed inside guest rooms for security and privacy reasons.
    Description:- Location Advantage - Aqua Metro – Gate B2 is conveniently located just outside the hotel entrance, offering seamless connectivity and easy access for guests.
    Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

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Frequently Asked Questions when booking Regency Hotel Santacruz

What is the location of Regency Hotel Santacruz?

Regency Hotel Santacruz is located at Opposite Vakola Junction Santacruz east western express highway, 400055.

What is the check-in and check-out time at Regency Hotel Santacruz?

The standard check-in time at Regency Hotel Santacruz is 12:00 PM, and check-out is at 12:30 PM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

Yes, breakfast is included in the room rate at Regency Hotel Santacruz.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Regency Hotel Santacruz.

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