Divine Himalayan Resort, Walking Distance from Mall Road Darjeeling

I am extremely pleased with the hospitality provided by property manager Mr. Rupen, housekeeping manager Miss Anita, and the whole team.

My stay at Divine Himalayan Resort Darjeeling was truly wonderful. I highly recommend it to everyone. Special thanks to Mr. Rupen Thapa, the property manager, who was very helpful. It was a great experience, and I will definitely visit again. Best wishes.

This hotel and its location are extremely unsafe. I strongly advise against booking here if you care about your and your family's safety. Theft is common. My money was stolen from the hotel room, and another room also experienced theft while the guests were asleep. Just imagine what could happen if someone unknown enters your room while you are sleeping. Avoid this hotel to protect your family and yourself. P.S. The owner's comment claiming I received a refund for the missing amount is completely untrue. I never got the money that was stolen.

Prateek Sharma, the stay was fantastic and we truly enjoyed it a lot. Thank you so much for your service.

Our stay at this hotel was very disappointing. The sheets were dirty, the restaurant tables showed visible mold, and the bathroom tiles were old and badly kept, clearly needing a deep cleaning. The reception was unhelpful at night, with the phone left off the hook so no one could be reached for help. On top of that, some guests were noisy until nearly 2 AM, making sleep impossible, and staff did nothing to stop it. We were first given Room 110, which we later found out is often used by the bellboy to sleep. Another room we got was damp, dark, and smelled bad. We had to pay ₹800 to upgrade, even though the same upgrade was available online for just ₹250. Also, the hotel claims to be only 400 metres from Mall Road but doesn't say that the walk is mostly a steep uphill climb, which is hard for families with elderly people. Overall, the hotel was far below expectations in cleanliness, upkeep, service, and honesty.