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Summit Mall Stone Hotel at Mall Road

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Robertson Rd, Chauk Bazaar, Darjeeling, West Bengal 734101, 734101

Entrance
RestaurantView
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Near Major Attractions

Mall Road and multiple sightseeing spots are conveniently reachable on foot.

Friendly Staff

Staff provide friendly, helpful, and supportive service during stays.

At Summit Mall Stone Hotel at Mall Road, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Discover the wonders of Darjeeling with ease by utilizing the services provided by taxi and car hire. For guests with their own vehicle, parking facilities are provided.Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Always look your best in your preferred attire with the laundromat, dry cleaning service and laundry service provided at Summit Mall Stone Hotel at Mall Road. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service and blackout curtains to ensure your comfort and convenience. A number of rooms feature daily newspaper for guest amusement and enjoyment. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Summit Mall Stone Hotel at Mall Road, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.

Popular Facilities

Buffet Breakfast

Buffet Breakfast

Coffee Shop

Coffee Shop

24*7 Room Service

24*7 Room Service

Terrace

Terrace

Safe Dining Space

Safe Dining Space

In-Room Breakfast

In-Room Breakfast

Premium Twin Room
Recommended Deal

Premium Twin Room

Free Cancellation

Parking

Book with ₹0

₹3,627

+ ₹530 taxes and fees, per night, per room

8.3

Excellent

•

131 reviews

Mold and stained bedding, cramped bathrooms and missing cupboards

Guest as saying

I had issues with cleanliness. Mold on the ceiling of the bathroom, especially near the exhaust fan. The quilt had a blood stain on it which was tucked under the bed so as to not be visible. This was extremely unhygienic. Brekafsast buffet was decent and the staff in the restaurant were helpful and friendly. But the hygiene was really bad. No view from the room as the building is blocked by other buildings.

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ixigoer •

Couple • India • Oct 2026

We stayed 3 nights. Perfect location, almost next to Mall Road. Rooms all facing the road, however, it is quiet at night. Many sightseeing spots are available by foot. Rooms are spacious, and well maintained (cleaned daily upon request). Breakfast is ok, with local varieties (they could have more fresh items). Staff is very friendly and helpful.

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ixigoer •

Group • Philippines • Oct 2026

Location of the hotel is very good but the rooms and bathrooms are very small especially bathroom..they don’t even provide cupboards for clothes..and staff is also not so good and friendly because it was raining we asked for umbrella they denied

Flag

ixigoer •

Family • India • Sep 2026

Explore the Area

Robertson Rd, Chauk Bazaar, Darjeeling, West Bengal 734101, 734101

Around the property

    Life and Leaf Fair Trade Shop

    0.06 km

    Digital Doughnuts

    0.06 km

    Darjeeling Pharmacy

    0.07 km

    Trekking Shop

    0.07 km

    Buzz

    0.07 km

    Das Studios

    0.09 km

    Yuma Hospital Clinic

    0.13 km

    Yuma Nursing Home and Diagnostic Centre Pvt Ltd

    0.15 km

    Kasturi Tours & Travels

    0.16 km

    Sunrise

    0.16 km

    ATM

    0.83 km

    Ghoom

    4.07 km

    Pakyong Airport (PYG)

    37.76 km

    Bagdogra Airport (IXB)

    40.24 km

8.3

Excellent

131 Users

Guest Impressions

spotlight icon

Mall Road and several sightseeing spots are reachable on foot.

Bathrooms are especially small, and some rooms lack cupboards for clothing.

Cleanliness ranges from well-maintained rooms to bathroom mold and stained bedding.

Location

9.0

Excellent central location near Mall Road and walkable sightseeing spots.

Food

7.0

Breakfast is decent with local varieties, though freshness and selection could improve.

Staff

7.0

Staff service ranges from friendly and helpful to unhelpful.

Room Comfort

6.5

Rooms range from spacious to small, with especially cramped bathrooms and limited storage.

Cleanliness

6.0

Cleanliness is inconsistent, ranging from very clean rooms to serious hygiene issues.

Value for Money

5.5

Online pricing was substantially higher than the hotel price.

Total Reviews

All Reviews (10)
Couple (4)
Group (2)
Family (3)
Solo Traveller (1)

Not clean

4.8

I had issues with cleanliness. Mold on the ceiling of the bathroom, especially near the exhaust fan. The quilt had a blood stain on it which was tucked under the bed so as to not be visible. This was extremely unhygienic. Brekafsast buffet was decent and the staff in the restaurant were helpful and friendly. But the hygiene was really bad. No view from the room as the building is blocked by other buildings.

Flag

ixigoer •

Couple • India • Oct 2026

Top location, clean, good value for money.

8.8

We stayed 3 nights. Perfect location, almost next to Mall Road. Rooms all facing the road, however, it is quiet at night. Many sightseeing spots are available by foot. Rooms are spacious, and well maintained (cleaned daily upon request). Breakfast is ok, with local varieties (they could have more fresh items). Staff is very friendly and helpful.

Flag

ixigoer •

Group • Philippines • Oct 2026

Acceptable

4.4

Location of the hotel is very good but the rooms and bathrooms are very small especially bathroom..they don’t even provide cupboards for clothes..and staff is also not so good and friendly because it was raining we asked for umbrella they denied

Flag

ixigoer •

Family • India • Sep 2026

Above average

5.2

Rooms are not such big especially bathroom are too small ,yes location is very good ..infact staff is also not soo good,they don’t have any facility like providing umbrellas as it was raining when we went,no place for keeping clothes they don’t have cupboards..

Flag

ixigoer •

Family • India • Sep 2026

Good

10

Very good stay, near to centre, good staff

Flag

ixigoer •

Couple • India • Sep 2026

Hotel Facilities

amenity
Access

Exterior corridor

24*7 Front Desk

Express Check-in/out

Allergy-free rooms

Non-smoking rooms

Private Check-in/out

Soundproof rooms

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

amenity
Room amenities

Hot spring access

Daily housekeeping

Exterior corridor

Accessible toilet

Bedside socket

Blackout curtains

Cupboard

Dustbins

Fan

First Aid kit

Hair dryer

Heating

Ironing facilities

Linens

Mirror

Seating area

Slippers

Snacks or fruits

Sofa

Staircase access

Study table

Television

Umbrella

Wake-up call

Wooden floor

Safety Deposit Box

Executive Lounge access

Adapter

Alarm clock

Dressing area

Extra large bed

Free drinking water

Hypoallergenic

Safe box

Separate entrance

Sleep comfort products

Soundproofing

Tea/Coffee maker

Telephone

amenity
Bathroom

Private bathroom

Shower

Toiletries

Walk-in shower

amenity
Family and kids

Family room

Kids' meal

Safety measures for kids

amenity
Transfers and transport

Onsite car parking

Airport transfer

Car rental service

Taxi/Cab service

amenity
Internet access

Internet services

amenity
Kitchen

Tea/Coffee maker

amenity
Food and drinks

Buffet Breakfast

Coffee Shop

24*7 Room Service

In-Room Breakfast

Snacks or fruits

Alternative Meal Arrangement

Water Bottles

amenity
Activities and sports

Tours

amenity
Accessibility

Elevator access

On-site accessible restaurants / lounges

Wheelchair-accessible

amenity
Safety and cleanliness

Safe Dining Space

First Aid kit

Contactless Check-in/Check-out

Cashless Payment Service

Physical Distancing of at least 1 metre

Sanitised kitchen and tableware

amenity
Other facilities

Elevator access

Newspaper

amenity
Services and conveniences

Terrace

Contactless Check-in/Check-out

Concierge

Luggage Storage

Self-Service Laundry

ATM

Convenience Store

Doorman

Dry-Cleaning

Food Delivery

Heating in Public Area

Invoice Provided

Postal Service

Shops

Smoke-Free Property

Photocopy/fax in business center

Locker

amenity
Languages spoken

English

Hindi

Nepali

Hotel Policies

Check-in:

From: 2:00 PM

Check-out:

To: 12:00 PM

Children and extra beds

Infant 0-1 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s)
  • Must use an extra bed which will incur an additional charge.
Guests above 6 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Year property opened - 2024
  • Number of floors - 4
  • Number of rooms - 28
  • Number of restaurants - 1

Frequently Asked Questions when booking Summit Mall Stone Hotel at Mall Road

What is the location of Summit Mall Stone Hotel at Mall Road?

Summit Mall Stone Hotel at Mall Road is located at Robertson Rd, Chauk Bazaar, Darjeeling, West Bengal 734101, 734101.

What is the check-in and check-out time at Summit Mall Stone Hotel at Mall Road?

The standard check-in time at Summit Mall Stone Hotel at Mall Road is 2:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Summit Mall Stone Hotel at Mall Road.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Summit Mall Stone Hotel at Mall Road.

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