Ramada by Wyndham Darjeeling Gandhi Road

Very dirty and unhygienic property

ixigoer •

Couple • India • Oct 2026

Location is very good. Quality of food is also good. Cleanliness needs improvement as bathtub and teacups were replaced after calling. Bathroom slippers were also not available. But location is very near to city Centre and mountain view is awesome.

ixigoer •

Couple • India • Oct 2026

Our stay at Ramada Darjeeling is something our family will remember for the rest of our lives — not simply because it is a very pleasant and comfortable hotel, but because of the extraordinary humanity shown to us when we needed help the most.During our stay, our little child suddenly became seriously unwell with an extremely high fever and a severe drop in oxygen level. Being away from home and facing such an unexpected medical emergency was frightening for our entire family.At that moment, the staff of Ramada did not treat us merely as hotel guests. They stood beside us like family.They immediately arranged an ambulance and made sure we reached the hospital at the right time. In a situation where every minute felt important, their quick response, concern and presence gave us tremendous support.But their kindness did not end after we reached the hospital. They continued checking on us and visiting us as though we were members of their own family. They brought us generous amounts of food in the morning and again in the evening, making sure that while we were taking care of our child, we did not have to worry about ourselves. They did all of this completely free of charge, without expecting anything in return.It is difficult to describe what such kindness means when you are far from home and going through a medical emergency with your child. What they gave us was much more than hotel service. They gave us reassurance, compassion and the feeling that we were not alone.A very special and heartfelt thank you to Sugam Sir and Mr. Prashanta Sarkar. We will never forget the kindness, concern and humanity you showed our family during those difficult hours.There are many hotels that can provide a beautiful room and a comfortable stay, but it is rare to find people who open their hearts to their guests when something goes wrong. For us, Ramada Darjeeling became much more than a hotel during this trip.We will always remain deeply grateful and indebted to the entire team for everything they did for us. No review can fully repay such kindness, but we sincerely wanted others to know about the wonderful people working here.Thank you from the bottom of our hearts. We will remember your kindness always, and we pray that the goodness you showed our family comes back to all of you many times over.With immense gratitude and respect to the entire Ramada Darjeeling family.

ixigoer •

Family • India • Sep 2026

Stayed at Ramada yesterday and had a wonderful experience. I've been there before, but this visit stood out because the hospitality was exceptionally good. A big thank you to Miss/Mrs. Urfee for her kindness and for going above and beyond to fulfill our requests. Truly grateful :)

Excellent service with courteous and humble front desk staff. The rooms are clean and the service is good. Remember, this is a non-smoking property, though smoking is allowed in the bathroom 😌.