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Glenville forest resort & spa

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Glenville Forest Resort & Spa, 248001

14+ Photos

Prime Location

Serene and quiet place, yet close to city center attractions.

Good Hospitality

Friendly staff providing good service, enhancing guest experience.

Relaxing Atmosphere

A calm environment perfect for unwinding and relaxation.

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The resort offers reception assistance, including luggage storage, to ensure guest satisfaction.The resort's daily housekeeping ensures an excellent option for your stay.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy.You'll be pleased to know that select guest bathrooms offer bathroom amenities such as toiletries, ensuring a comfortable stay. Each day, arise to a delightful complimentary morning meal at Glenville forest resort & spa.Visitors wishing to create their personal culinary delights will appreciate the on-site BBQ facilities provided at this establishment.

Popular Facilities

Outdoor Swimming Pool

Outdoor Swimming Pool

Internet services

Internet services

Breakfast Available

Breakfast Available

Air-conditioned rooms

Air-conditioned rooms

Daily housekeeping

Daily housekeeping

24*7 Security

24*7 Security

Executive Room
Recommended Deal

Executive Room

Non-refundable

Breakfast

Free WiFi

₹3,765

+ ₹559 taxes and fees, per night, per room

7.2

Very Good

121 reviews

94% positive reviews in last few months

Guest as saying

Worst hotel experience ever. I stayed here from 21st May to 23rd May 2026 with my family, and the caretaker/manager was extremely rude, aggressive, unprofessional, and incapable of handling genuine customer feedback.I booked 2 rooms through Agoda for 4 adults and 1 child (10 years old). Due to a technical glitch, Agoda only showed 4 adults. The caretaker asked for an extra 2100 for the child, and I clearly agreed to pay. My only request was a proper bill so I could raise the issue with Agoda. But the moment I asked for the bill, his behavior completely changed. He started arguing, saying there would be “no bill,” repeatedly called us, sent staff to collect money, and even came to our room for arguments.Things became worse after my wife posted a small review mentioning his rude behavior and bathroom cleanliness. The caretaker literally came to our room asking, “Where is your wife? Why have you posted negative reviews?” This kind of intimidation of guests is absolutely unacceptable.Later, after apparently receiving calls from his seniors, he suddenly came saying:“You guys are posting negative reviews and I am getting calls from above. Come take your bill first.”But instead of giving a proper receipt for 2100, he created a bill including room charges already paid through Agoda. I had already paid 16,521 to Agoda plus 2,100 extra for the child, making the total 18,621, but the bill he provided showed around 21,000. I genuinely do not understand this discrepancy and it feels extremely suspicious. I have both the Agoda booking details and the hotel bill with me and will also lodge a complaint in consumer court for proper investigation.When I asked for the owner’s contact details, he refused to share them and claimed the owner had met with an accident and would not be available for 2–3 days.Apart from this horrible behavior:• Swimming pool was dirty• No pool towels or staff available• Food quality was terrible• Housekeeping argued even for changing bedsheets• Bathroom staff cleaned toilet seats using the same towels provided to guestsThe entire stay became stressful because every small complaint turned into arguments. We were with family and avoided further confrontation just to save our trip.The property may look good in pictures, but behind the design is poor hygiene, terrible service, rude staff, suspicious billing practices, and zero professionalism.DO NOT BOOK THIS PROPERTY.

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Family with young children • India • May 2026

I booked this property after being impressed by the photos on Agoda. However, the actual experience was deeply disappointing and did not reflect what was advertised.For a room priced at 12,000 per night — described as a suite — the conditions were completely unacceptable. The property had a strong, unpleasant odor throughout, cockroach infestations, and wooden flooring in a severely deteriorated state. The food quality was equally poor.The listing is misleading, and the property does not justify even a fraction of the price charged. I strongly advise potential guests to reconsider before booking, as this was an utter waste of money.

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Group • India • May 2026

Excellent Resort every thing wasgood all the staff member is very helpfull and polite. Rooms are very big and clean

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Couple • India • May 2026

Explore the Area

Glenville Forest Resort & Spa, 248001

Around the property

    Clement Town Bus Station

    2.01 km

    Mindrolling Monastery

    3.78 km

    Volley Ball Court

    4.05 km

    GEHU Ground

    4.48 km

    Lane No. 10 Shaheed Bhagat Singh Marg

    4.89 km

    Mamgain

    4.9 km

    Jeevan Jyoti Clinic

    5.03 km

    Nautiyal's

    5.15 km

    Vaidya Chandra Prakash Cancer Research Foundation

    5.3 km

    General Store

    5.32 km

7.2

Very Good

121 Users

Guest Impressions

spotlight icon

Guests appreciate the serene environment for relaxation.

Location is convenient for city exploration.

Staff is friendly and attentive to guest needs.

Staff

7.3

Attentive service enhancing guest experiences.

Location

7.0

Conveniently located near city attractions.

Cleanliness

7.0

Cleanliness standards need improvement.

Value for Money

7.0

Competitive pricing for the offered amenities.

Room Comfort

6.4

Rooms are spacious but require better maintenance.

Food

4.5

Limited variety in dining options.

Total Reviews

All Reviews (10)
Family with young children (3)
Group (3)
Couple (3)
Family with teens (1)

Do not book

2.0

Worst hotel experience ever. I stayed here from 21st May to 23rd May 2026 with my family, and the caretaker/manager was extremely rude, aggressive, unprofessional, and incapable of handling genuine customer feedback.I booked 2 rooms through Agoda for 4 adults and 1 child (10 years old). Due to a technical glitch, Agoda only showed 4 adults. The caretaker asked for an extra 2100 for the child, and I clearly agreed to pay. My only request was a proper bill so I could raise the issue with Agoda. But the moment I asked for the bill, his behavior completely changed. He started arguing, saying there would be “no bill,” repeatedly called us, sent staff to collect money, and even came to our room for arguments.Things became worse after my wife posted a small review mentioning his rude behavior and bathroom cleanliness. The caretaker literally came to our room asking, “Where is your wife? Why have you posted negative reviews?” This kind of intimidation of guests is absolutely unacceptable.Later, after apparently receiving calls from his seniors, he suddenly came saying:“You guys are posting negative reviews and I am getting calls from above. Come take your bill first.”But instead of giving a proper receipt for 2100, he created a bill including room charges already paid through Agoda. I had already paid 16,521 to Agoda plus 2,100 extra for the child, making the total 18,621, but the bill he provided showed around 21,000. I genuinely do not understand this discrepancy and it feels extremely suspicious. I have both the Agoda booking details and the hotel bill with me and will also lodge a complaint in consumer court for proper investigation.When I asked for the owner’s contact details, he refused to share them and claimed the owner had met with an accident and would not be available for 2–3 days.Apart from this horrible behavior:• Swimming pool was dirty• No pool towels or staff available• Food quality was terrible• Housekeeping argued even for changing bedsheets• Bathroom staff cleaned toilet seats using the same towels provided to guestsThe entire stay became stressful because every small complaint turned into arguments. We were with family and avoided further confrontation just to save our trip.The property may look good in pictures, but behind the design is poor hygiene, terrible service, rude staff, suspicious billing practices, and zero professionalism.DO NOT BOOK THIS PROPERTY.

Flag

Family with young children • India • May 2026

Worst stay ever

3.2

I booked this property after being impressed by the photos on Agoda. However, the actual experience was deeply disappointing and did not reflect what was advertised.For a room priced at 12,000 per night — described as a suite — the conditions were completely unacceptable. The property had a strong, unpleasant odor throughout, cockroach infestations, and wooden flooring in a severely deteriorated state. The food quality was equally poor.The listing is misleading, and the property does not justify even a fraction of the price charged. I strongly advise potential guests to reconsider before booking, as this was an utter waste of money.

Flag

Group • India • May 2026

Excellent Resort

10.0

Excellent Resort every thing wasgood all the staff member is very helpfull and polite. Rooms are very big and clean

Flag

Couple • India • May 2026

Excellent

8.4

Nice

Flag

Couple • India • May 2026

Peaceful stay

9.2

Resort is in a quite village location, well worth the price .spa is closed at present .

Flag

Couple • India • May 2026

Hotel Facilities

amenity
Access

Non-smoking rooms

Private Check-in/out

Soundproof rooms

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

Smoke detectors

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

First Aid kit

Hand sanitiser

Television

Safety Deposit Box

amenity
Bathroom

Shower

Toiletries

amenity
Family and kids

Play area

Safety measures for kids

amenity
Transfers and transport

Nearby Car Parking

Car rental service

amenity
Internet access

Internet services

amenity
Food and drinks

Breakfast Available

BBQ Facility

amenity
Activities and sports

Outdoor Swimming Pool

Spa/sauna

Bicycles

Billiards

Hiking

Table tennis

BBQ Facility

amenity
Services and conveniences

Photocopy/fax in business center

Luggage Storage

Terrace

Free car parking

Air conditioning in Public Area

amenity
Accessibility

Elevator access

amenity
Outdoor

Garden/Backyard

amenity
Other facilities

Elevator access

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Body Thermometer

Cashless Payment Service

Doctor/Nurse on Call

Hot water linen and laundry washing

Individually-wrapped food options

Physical Distancing of at least 1 metre

Regular Sanitisation of Rooms

Room Sanitisation Opt-Out Available

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Temperature Check

First Aid kit

Hand sanitiser

amenity
Languages spoken

English

Hindi

Hotel Policies

Check-in:

From: 2:00 PM

Check-out:

To: 11:00 AM

Children and extra beds

  • All children are welcome.
Guests above 2 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Information

  • Check-out from - 11:00
  • Check-in until - 14:00
  • Distance from city center - 12 km
  • Number of rooms - 1

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Frequently Asked Questions when booking Glenville forest resort & spa

What is the location of Glenville forest resort & spa?

Glenville forest resort & spa is located at Glenville Forest Resort & Spa, 248001.

What is the check-in and check-out time at Glenville forest resort & spa?

The standard check-in time at Glenville forest resort & spa is 2:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

Yes, breakfast is included in the room rate at Glenville forest resort & spa.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is not available for bookings at Glenville forest resort & spa.

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