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164/1, Pondicherry to Thindivanam, Road Near Auroville, T. C koot Road , Thiruchitrambalam ,, 605111



Grand Serenaa Hotel & Resorts offers top-notch services and amenities, ensuring guests experience utmost comfort. Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi and car hire at the hotel ensure effortless exploration of Pondicherry.The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room.In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning.At Grand Serenaa Hotel & Resorts, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace.For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar.It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Each morning at Grand Serenaa Hotel & Resorts, a scrumptious, homemade breakfast kick-starts the day. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its BBQ facilities. Grand Serenaa Hotel & Resorts provides a superb assortment of leisure amenities for guests to enjoy. Treat and spoil yourself by taking a trip to spa. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.
Spa/sauna
Buffet Breakfast
24*7 Room Service
Garden/Backyard
BBQ Facility
BBQ Facility

Maple Room
Breakfast
Parking
+ ₹650 taxes and fees, per night, per room
7.1
Very Good
•1486 reviews
Dirty bathrooms, poor room maintenance and subpar AC
Guest as saying
Around the property
Rock Beach
8.38 km
Paradise Beach
13.43 km
Eglise de Notre Dame des Anges
8.91 km
French War Memorial
8.72 km
Seaside Promenade
8.69 km
Church of the Sacred Heart of Jesus
8.57 km
Kottakarai
2.79 km
Visitors' Center Car Parking
2.34 km
Irumbai Temple
2.12 km
Pebble Garden
0.32 km
PHC, Sedarapet
3.41 km
Arulmigu Manakula Vinayagar Temple
8.25 km
Buddha Garden
1.99 km
New Mofussil Bus Station
7.4 km
Puducherry Airport (PNY)
4.51 km
Chennai International Airport (MAA)
119.31 km
Chunnambar Boat House
12.32 km
Sri Aurobindo Ashram
8.21 km
Playground
3.12 km
Stonehenge
2.74 km
Solitude Farm
2.41 km
Anokhi
8.67 km
Rajiv Gandhi Hospital Bus Stop
6.49 km
Serenity Beach
7.08 km
Sapney Organic Farm
2.95 km
The Mud Pool
1.22 km
7.1
Very Good
1k+ Users
Guest Impressions
Room upkeep is mixed, with recurring concerns about odors, cleanliness, broken fixtures, and aging interiors.
Breakfast experiences vary, from good buffet options to limited variety, poor taste, and crowding.
Bathroom standards are inconsistent, with repeated complaints about smells, dirt, missing supplies, and maintenance.
Staff
6.8
Staff experiences range from friendly and courteous to slow, unhelpful, and unprofessional.
Room Comfort
6.2
Rooms are often spacious and comfortable, but maintenance, odors, air conditioning, and cleanliness vary.
Location
6.1
Peaceful setting, but distant from central Pondicherry and public transportation.
Food
6.0
Food quality and variety are inconsistent, with excellent meals and disappointing breakfasts.
Value for Money
5.9
Value is mixed, with some finding stays reasonable and others calling them not worthwhile.
Cleanliness
5.8
Cleanliness is inconsistent, ranging from exceptionally clean to visibly dirty and poorly maintained.
Small suggestions
7.2
Rest rooms wall corner stains to be removed.Found spiders at the rest roomsAC cooling isn't upto the mark. Need some focus.Need one dust bins at the restrooms to dispose tissue and paper waste.Floor mat wasn't available outside the restrooms.Iron boxes can be available.Food options can be increased. Cups or SS tumblers can be instead of paper cups to avoid wastages.Main door was issue when we check in . Need rectification.This can be taken as improvement, not an fault findings.
ixigoer •
Couple • India • Oct 2026good one
7.6
good. yet need some efforts to keep their restroom with non fishy smell
ixigoer •
Family • India • Oct 2026Above average
5.6
Huge property but poorly maintained. Service is not upto the mark. Very dirty plates used to serve food in room service. No cleanliness maintained in rooms and restaurant. Too much dust under furnitures.Cannot manage the crowd for breakfast.
ixigoer •
Family • India • Oct 2026Very good
7.2
Good homely environment. Staffs are friendly. Bathroom cleanliness should be improved.
ixigoer •
Family • Bangladesh • Sep 2026Highly Recommended
10
I had a great stay , staff is pretty hospitable, they ensure that you are comfortable..
ixigoer •
Family • India • Sep 2026Late Check-in Supported
Express Check-in/out
Non-smoking rooms
24*7 Security
Mini bar
Air-conditioned rooms
Daily housekeeping
Blackout curtains
Cupboard
Free drinking water
Hair dryer
Ironing facilities
Linens
Shelf for clothes
Tea/Coffee maker
Telephone
Television
Wake-up call
Safety Deposit Box
Shower
Toiletries
Play area
Free car parking
Airport transfer
Car rental service
Taxi/Cab service
Bicycle parking
Internet services
Tea/Coffee maker
Buffet Breakfast
24*7 Room Service
BBQ Facility
Coffee Shop
Water Bottles
Elevator access
Wheelchair-accessible
Breakfast Takeaway Service
Garden/Backyard
Elevator access
Newspaper
Spa/sauna
BBQ Facility
Fitness Centre
Game room
Billiards
Table tennis
Ticket Services
Tours
Pool with View
Hot Spring Bath
Facilities for Differently-Abled Guests
Concierge
Free car parking
Luggage Storage
Laundry Service
Currency Exchange
Dry-Cleaning
Smoking Area
Meeting/Banquet Facilities
Smoke-Free Property
English
Hindi
Tamil
Check-in:
From: 2:00 PM
Check-out:
To: 10:00 AM
2:00 PM
10:00 AM
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