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Grand Serenaa Hotel & Resorts

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164/1, Pondicherry to Thindivanam, Road Near Auroville, T. C koot Road , Thiruchitrambalam ,, 605111

64+ Photos

Friendly Staff

Friendly, courteous staff provide hospitable assistance and help make stays comfortable.

Swimming Pool

The well-maintained, clean pool is enjoyable for both adults and children.

Serene and Calm

Peaceful surroundings and pleasant ambience support relaxing, enjoyable resort stays.

Grand Serenaa Hotel & Resorts offers top-notch services and amenities, ensuring guests experience utmost comfort. Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi and car hire at the hotel ensure effortless exploration of Pondicherry.The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room.In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning.At Grand Serenaa Hotel & Resorts, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace.For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar.It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Each morning at Grand Serenaa Hotel & Resorts, a scrumptious, homemade breakfast kick-starts the day. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its BBQ facilities. Grand Serenaa Hotel & Resorts provides a superb assortment of leisure amenities for guests to enjoy. Treat and spoil yourself by taking a trip to spa. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

Popular Facilities

Spa/sauna

Spa/sauna

Buffet Breakfast

Buffet Breakfast

24*7 Room Service

24*7 Room Service

Garden/Backyard

Garden/Backyard

BBQ Facility

BBQ Facility

BBQ Facility

BBQ Facility

Maple Room
Recommended Deal

Maple Room

Non-refundable

Breakfast

Parking

₹4,339

+ ₹650 taxes and fees, per night, per room

7.1

Very Good

•

1486 reviews

Dirty bathrooms, poor room maintenance and subpar AC

Guest as saying

Rest rooms wall corner stains to be removed.Found spiders at the rest roomsAC cooling isn't upto the mark. Need some focus.Need one dust bins at the restrooms to dispose tissue and paper waste.Floor mat wasn't available outside the restrooms.Iron boxes can be available.Food options can be increased. Cups or SS tumblers can be instead of paper cups to avoid wastages.Main door was issue when we check in . Need rectification.This can be taken as improvement, not an fault findings.

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ixigoer •

Couple • India • Oct 2026

good. yet need some efforts to keep their restroom with non fishy smell

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ixigoer •

Family • India • Oct 2026

Huge property but poorly maintained. Service is not upto the mark. Very dirty plates used to serve food in room service. No cleanliness maintained in rooms and restaurant. Too much dust under furnitures.Cannot manage the crowd for breakfast.

Flag

ixigoer •

Family • India • Oct 2026

Explore the Area

164/1, Pondicherry to Thindivanam, Road Near Auroville, T. C koot Road , Thiruchitrambalam ,, 605111

Around the property

    Rock Beach

    8.38 km

    Paradise Beach

    13.43 km

    Eglise de Notre Dame des Anges

    8.91 km

    French War Memorial

    8.72 km

    Seaside Promenade

    8.69 km

    Church of the Sacred Heart of Jesus

    8.57 km

    Kottakarai

    2.79 km

    Visitors' Center Car Parking

    2.34 km

    Irumbai Temple

    2.12 km

    Pebble Garden

    0.32 km

    PHC, Sedarapet

    3.41 km

    Arulmigu Manakula Vinayagar Temple

    8.25 km

    Buddha Garden

    1.99 km

    New Mofussil Bus Station

    7.4 km

    Puducherry Airport (PNY)

    4.51 km

    Chennai International Airport (MAA)

    119.31 km

    Chunnambar Boat House

    12.32 km

    Sri Aurobindo Ashram

    8.21 km

    Playground

    3.12 km

    Stonehenge

    2.74 km

    Solitude Farm

    2.41 km

    Anokhi

    8.67 km

    Rajiv Gandhi Hospital Bus Stop

    6.49 km

    Serenity Beach

    7.08 km

    Sapney Organic Farm

    2.95 km

    The Mud Pool

    1.22 km

7.1

Very Good

1k+ Users

Guest Impressions

spotlight icon

Room upkeep is mixed, with recurring concerns about odors, cleanliness, broken fixtures, and aging interiors.

Breakfast experiences vary, from good buffet options to limited variety, poor taste, and crowding.

Bathroom standards are inconsistent, with repeated complaints about smells, dirt, missing supplies, and maintenance.

Staff

6.8

Staff experiences range from friendly and courteous to slow, unhelpful, and unprofessional.

Room Comfort

6.2

Rooms are often spacious and comfortable, but maintenance, odors, air conditioning, and cleanliness vary.

Location

6.1

Peaceful setting, but distant from central Pondicherry and public transportation.

Food

6.0

Food quality and variety are inconsistent, with excellent meals and disappointing breakfasts.

Value for Money

5.9

Value is mixed, with some finding stays reasonable and others calling them not worthwhile.

Cleanliness

5.8

Cleanliness is inconsistent, ranging from exceptionally clean to visibly dirty and poorly maintained.

Total Reviews

All Reviews (10)
Couple (3)
Family (6)
Group (1)

Small suggestions

7.2

Rest rooms wall corner stains to be removed.Found spiders at the rest roomsAC cooling isn't upto the mark. Need some focus.Need one dust bins at the restrooms to dispose tissue and paper waste.Floor mat wasn't available outside the restrooms.Iron boxes can be available.Food options can be increased. Cups or SS tumblers can be instead of paper cups to avoid wastages.Main door was issue when we check in . Need rectification.This can be taken as improvement, not an fault findings.

Flag

ixigoer •

Couple • India • Oct 2026

good one

7.6

good. yet need some efforts to keep their restroom with non fishy smell

Flag

ixigoer •

Family • India • Oct 2026

Above average

5.6

Huge property but poorly maintained. Service is not upto the mark. Very dirty plates used to serve food in room service. No cleanliness maintained in rooms and restaurant. Too much dust under furnitures.Cannot manage the crowd for breakfast.

Flag

ixigoer •

Family • India • Oct 2026

Very good

7.2

Good homely environment. Staffs are friendly. Bathroom cleanliness should be improved.

Flag

ixigoer •

Family • Bangladesh • Sep 2026

Highly Recommended

10

I had a great stay , staff is pretty hospitable, they ensure that you are comfortable..

Flag

ixigoer •

Family • India • Sep 2026

Hotel Facilities

amenity
Access

Late Check-in Supported

Express Check-in/out

Non-smoking rooms

amenity
Safety and security

24*7 Security

amenity
Room amenities

Mini bar

Air-conditioned rooms

Daily housekeeping

Blackout curtains

Cupboard

Free drinking water

Hair dryer

Ironing facilities

Linens

Shelf for clothes

Tea/Coffee maker

Telephone

Television

Wake-up call

Safety Deposit Box

amenity
Bathroom

Shower

Toiletries

amenity
Family and kids

Play area

amenity
Transfers and transport

Free car parking

Airport transfer

Car rental service

Taxi/Cab service

Bicycle parking

amenity
Internet access

Internet services

amenity
Kitchen

Tea/Coffee maker

amenity
Food and drinks

Buffet Breakfast

24*7 Room Service

BBQ Facility

Coffee Shop

Water Bottles

amenity
Accessibility

Elevator access

Wheelchair-accessible

amenity
Safety and cleanliness

Breakfast Takeaway Service

amenity
Outdoor

Garden/Backyard

amenity
Other facilities

Elevator access

Newspaper

amenity
Activities and sports

Spa/sauna

BBQ Facility

Fitness Centre

Game room

Billiards

Table tennis

Ticket Services

Tours

Pool with View

Hot Spring Bath

amenity
Services and conveniences

Facilities for Differently-Abled Guests

Concierge

Free car parking

Luggage Storage

Laundry Service

Currency Exchange

Dry-Cleaning

Smoking Area

Meeting/Banquet Facilities

Smoke-Free Property

amenity
Languages spoken

English

Hindi

Tamil

Hotel Policies

Check-in:

From: 2:00 PM

Check-out:

To: 10:00 AM

Children and extra beds

  • All children are welcome.
Infant 0-2 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-6 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 7 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Distance from city center - 9.6 km
  • Travel time to airport (minutes) - 11
  • Year property opened - 2014
  • Number of floors - 2
  • Room voltage - 220
  • Number of rooms - 70
  • Airport transfer fee - 300 INR
  • Non-smoking rooms/floors - no
  • Breakfast charge (unless included in room price) - 500 INR
  • Number of restaurants - 1
  • Reception open until - 23:59

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Frequently Asked Questions when booking Grand Serenaa Hotel & Resorts

What is the location of Grand Serenaa Hotel & Resorts?

Grand Serenaa Hotel & Resorts is located at 164/1, Pondicherry to Thindivanam, Road Near Auroville, T. C koot Road , Thiruchitrambalam ,, 605111.

What is the check-in and check-out time at Grand Serenaa Hotel & Resorts?

The standard check-in time at Grand Serenaa Hotel & Resorts is 2:00 PM, and check-out is at 10:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

Yes, breakfast is included in the room rate at Grand Serenaa Hotel & Resorts.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is not available for bookings at Grand Serenaa Hotel & Resorts.

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