Hotel Atria

Excellent service and very good and humble staff, they just make you feel at home, food quality excellent, ambience also very good, will be very happy always to recommend this hotel to my friends and acquaintances, hats off to the excellent management and services.

We visited for birthday celebration here, it was best with all aspects. Food Ambience and all arrangements were best. services are too best.. Event handled by Shivani Salve was very nice with all humbleness, polietness. Really appreciate her and her all Team.Thank you So much for all the efforts taken for us for this event

The overall stay was okay, but the check-in experience was a big mess.We had a confirmed booking from MakeMyTrip and I was carrying the booking voucher. However, on the day of check-in, the hotel team said they had not received the confirmation. It took almost an hour to resolve.I had to call MakeMyTrip customer care. Even after they connected with the hotel team, the staff kept us waiting and were not ready to allot the room immediately. We were tired from the long car journey and had requested them to allot the room while they sorted the issue in the background, but they didn’t agree.The rest of the stay was fine, but the check-in delay caused a lot of inconvenience. Please ensure better coordination between MakeMyTrip and the hotel to avoid such issues for future guests.Rating: 3/5

My stay at the hotel was overall comfortable, and the property itself is well-maintained with good amenities. However, my experience at the front desk during check-in could have been handled more professionally.I arrived early and completely understood that early check-in may be subject to availability and charges. Unfortunately, the front desk staff came across as quite rigid and unwilling to have a constructive conversation about the request. The approach felt more stubborn than service-oriented, which was unexpected for a hotel of this standard.A bit more flexibility, courtesy, and professionalism in handling guest requests’especially when no demand was unreasonable’would significantly improve the overall guest experience. I hope the management considers additional training for the front desk team, as the rest of the hotel has good potential.

I had a wonderful stay at Hotel Atriya in Kolhapur.Everything was just right, the service was outstanding, the room was spotless and very comfortable, and the staff were incredibly kind and helpful.The only small suggestion I have is to keep the mirrors a bit cleaner and perhaps add more hangers in the room. Otherwise, a fantastic experience,I’d definitely stay again!