HOTEL MAJASH DREAMS

The stay was very comfortable and had a luxurious feel. Although the menu was limited, it wasn’t a problem since there were plenty of great food options nearby, and the breakfast choices they offered were delicious. The staff were very kind and helpful throughout our visit. The room was cozy and well maintained. We checked in late at night and the first room given to us didn’t look clean. Once we mentioned it, the staff quickly acted and moved us to a different, well-kept room. It was late and probably an oversight from the previous shift, but the staff on duty handled it promptly. We really enjoyed the experience and would definitely return!

Outstanding service

I booked a room, but the AC in the room they assigned wasn't working. When I complained, a staff member came to check it but couldn't fix it; it turned out the AC wasn't working on the entire floor. After waiting for two hours—from 11 PM to 1 AM—and lodging a complaint on Agoda, they opened up another room for me, which they claimed was a more expensive one; however, it took another half-hour just to get the key for that room. The next morning at checkout, the reception staff had changed, and a lady was at the desk. I checked out, paid the food bill, and loaded my luggage into my car. Since it was hot, I started the engine and sat inside to let the temperature cool down. Just then, a hotel staff member came and said the lady at the reception wanted to see me. I went inside, and the receptionist started yelling at me, accusing me of stealing bathrobes and demanding to search my luggage. She claimed I had broken the bathroom dispensers—which were actually loose and had fallen off when I tried to use them, spilling the shower gel (I had simply put them back in place)—and insisted I pay for the damage. She also accused me of breaking the bedside table. I kept telling her to call the staff member who was on duty the previous night, arguing that since there hadn't been a bathrobe in the room to begin with, there was no reason for me to steal one; but she wouldn't listen and kept arguing. There were people standing around, and I felt deeply humiliated. Although the matter was eventually cleared up, they still charged me 200. I have never encountered such terrible staff at any hotel in my life, especially not at upscale ones; I would not recommend staying here to anyone.

Solo Traveller • India • Jun 2026

Service is good and the room is consistently clean. Food is offered around the clock, though the prices have increased somewhat.

Extremely poor service and very unfriendly staff vihaibiyar