Hotel Manali Mahal

Top hotel close to mall road with reasonable rates and welcoming employees

I had a great experience staying at Hotel Manali Mahal by Hazel Hotels. If you want a top place to stay in Manali close to Mall Road, this hotel is a great pick. Its location is very handy, with Mall Road just a brief walk away, which makes exploring and shopping convenient. The rooms are tidy, cozy, and provide lovely views of the mountains. The staff are courteous, supportive, and always willing to help. The food was tasty, and the overall service made our visit unforgettable. I highly suggest it for families, couples, and friends traveling to Manali.

Sahil is the worst staff member. Talking rudely with female members of my team. The stay is good, but the staff member is very rude and doesn't know how to speak with people. There's also problems with hot water. Some rooms are too small to even fit 2people. The toilets were not clean properly.

The rooms and services were outstanding. The hotel staff was very accommodating, and the food was tasty as well.

Sahil is the most unpleasant staff member, speaking rudely to the women on my team. The stay itself was fine, but this staff member was very impolite and seemed unaware of how to interact with guests. Additionally, there were issues with the hot water. Some rooms were so small that fitting two people was difficult. The toilets were not cleaned adequately.